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Hyatt Regency San Antonio Riverwalk

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Hyatt Regency San Antonio Riverwalk

locationRiverwalk, San Antonio - TX

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About Hyatt Regency San Antonio RiverwalkAbout Hyatt Regency San Antonio Riverwalk

Location

This hotel welcomes guests in San Antonio.

Facility

The hotel has 11 lifts and features 630 rooms and 28 suites. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, aerobics and a spa. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hyatt Regency San Antonio Riverwalk Amenities at Hyatt Regency San Antonio Riverwalk

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3947

Very Good

1461

Average

635

Poor

325

Terrible

297

Recent Reviews: 6665

  • User:T M

    Trip type:

    Not as expected

    rating11 Jun 2026

    The location was great but I expected more from the hotel for what was paid. I guess they give customers a complimentary drink at check in which is great but you can't be selective to who you offer it to that service should get consistent across the board. Booked a river view which is not what I expected could have just booked a regular king and saved the difference.

  • User:Marcella H

    Trip type: Business

    Great stay!

    rating08 Jun 2026

    Great Location!!! Very centralized! Everything was of great quality-bed was amazing, bathroom was quite nice and room was large enough to accommodate at least 4 people. ( I had a king size bed and pull out sofa) Marketing Team, Marketing at Hyatt Regency San Antonio Riverwalk, responded to this review Thank you for your review, Marcella! We are delighted to hear about your positive experience and look forward to welcoming you back again soon!

  • User:Clara D

    Trip type: Business

    Please spend your money elsewhere!

    rating08 Jun 2026

    Management was very dismissive when they overbooked the hotel and we were forced to sleep on a sofa bed in a conference room. Your reservation for a king bed made months in advance does not matter to them. Hand soap in the bathroom is not a thing that they believe in. Housekeeping has no qualms about leaving used toilet brushes on your bathroom sink next to your drinking glass.The riverwalk is beautiful, just stay at a better hotel to fully enjoy the experience! Marketing Team, Marketing at Hyatt Regency San Antonio Riverwalk, responded to this review Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your visit. Your satisfaction is extremely important to us, and we are committed to improving our services based on your input. To better understand the situation and work towards a resolution, please reach out to us directly at qualitysatrs@hyatt.com. We’d greatly appreciate the opportunity to address your concerns and make things right.

  • User:TPA22

    Trip type: Family

    A quick weekend gateway to San Antonio

    rating07 Jun 2026

    My friend and I stayed here for the weekend. It was one of the most fun experiences we’ve had! This gorgeous hotel is in the best location on the Riverwalk. It’s walking distance to almost everything that you would want to see in downtown San Antonio. My friend had been going through some tough times after losing a loved one, that’s why I took her here for a weekend away. Ms. Whitney and Ms Carolina (at the front desk) took amazing care of us from the beginning to the end of our trip. Both Ms. Whitney and Ms. Carolina were so sensitive to our situation. They made sure that our visit was perfect and that we didn’t have to ask for anything. They checked upon us constantly and made sure we were OK. It’s details like this that make a huge difference. Not only is the hotel beautiful, but the rooms were spotless. We ate breakfast downstairs every morning, and it was absolutely delicious! We had such a great time supporting each other and just getting away from it all. Thank you for a great experience and I can’t wait to come back. Marketing Team, Marketing at Hyatt Regency San Antonio Riverwalk, responded to this review Thank you for your review! We look forward to welcoming you back again soon!

  • User:Daniel R

    Trip type: Business

    Conference

    rating05 Jun 2026

    staff is very helpful and professional, any time you needed assistant the staff was there to help / assist, and at the bar / restuarant staff would remember your by address you as Mr. or Ms. awesome Marketing Team, Marketing at Hyatt Regency San Antonio Riverwalk, responded to this review Thank you for your review, Daniel! We look forward to welcoming you back again soon!

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