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Marriott San Antonio Northwest

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Marriott San Antonio Northwest

locationNorthwest, San Antonio - TX

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About Marriott San Antonio NorthwestAbout Marriott San Antonio Northwest

Location

This hotel warmly welcomes guests in San Antonio.

Facility

The hotel has a lift and features 296 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is a standard feature of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a games console and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including golf, a gym, callisthenics, aerobics and a spa.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Amenities at Marriott San Antonio Northwest Amenities at Marriott San Antonio Northwest

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

14 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

516

Very Good

61

Average

57

Poor

44

Terrible

44

Recent Reviews: 722

  • User:Jane S

    Trip type: Family

    Function services

    rating07 Jun 2026

    Staffs are great especially Angela and Tammy. Very attentive and always exceeds our expectations. General Manager, Owner at San Antonio Marriott Northwest Medical Center, responded to this review Thank you for your 5-star review, Jane. We are glad you had an excellent stay and our team members exceeded your expectations in service. Your kind words about Tammy and Angela are very much appreciated. We hope to have the pleasure of welcoming you back again soon!

  • User:MissPixie777

    Trip type: Couples

    Lovely Stay

    rating28 May 2026

    What a beautiful, clean hotel! We only stayed one night but everything from checking in ti checking out went smoothly. A big shout out ti Sydney at the restaurant. She was very friendly and it was obvious she wanted to give us the best customer service. She thoroughly made our dinner that much more enjoyable. Thanks, Sydney! General Manager, Owner at San Antonio Marriott Northwest Medical Center, responded to this review We are glad to hear that you enjoyed our beautiful, clean hotel and experienced a smooth stay! It is wonderful to hear that Sydney provided such friendly, exceptional customer service and made your dinner even more enjoyable. We look forward to welcoming you to stay at the hotel again soon.

  • User:Ashiana A

    Trip type: Family

    Perfect for family!

    rating24 May 2026

    It’s been a total delight so far! From the check in to the hotel facility! Such a great hotel! I do want to give a special shoutout to Eric Martinez. He was the main person at the lounge and he was exceedingly welcoming, and did everything in his way to make sure I and the others in the lounge were well taken care of! They had run out of decaf coffee and I’m pregnant so I can only drink decaf within seconds he ordered one from downstairs and got it delivered to my table. What a guy! Helped me in ways he doesn’t know! Anyways, he made my trip extra special! Thank you for hiring great staff like him, Marriott!! General Manager, Owner at San Antonio Marriott Northwest Medical Center, responded to this review Ashiana, we are glad to hear that Eric made your trip extra special with his welcoming and proactive service in the lounge. We will gladly share your high praise with him for going the extra mile. We look forward to welcoming you to stay at the hotel again for another delightful, well-cared-for experience!

  • User:Sightsee55288097296

    Trip type: Family

    Great Stay

    rating23 May 2026

    Great place with spacious interiors and excellent customer service. A special shoutout to Mr. Eric Martinez from food and beverage, who went above and beyond to make my stay comfortable and accommodating. His efforts were greatly appreciated, and I will definitely be back. General Manager, Owner at San Antonio Marriott Northwest Medical Center, responded to this review We are thrilled you loved our spacious interiors and excellent customer service. Eric will be so proud to hear his above-and-beyond efforts made your stay comfortable. We truly appreciate the special shoutout, and we look forward to welcoming you to stay at the hotel again soon!

  • User:Rocky C

    Trip type: Family

    Horrible Staff and Poorly Maintained Hotel.

    rating22 May 2026

    Horrible staff and poorly maintained hotel. Front Desk Staff does not answer phone and had to go down to desk 3 times. TV had error message on1/4 of the screen and would shut off on it's own!!! It was not working entire stay and staff never fixed when notified. Laminate floor was buckling and shower supplies were broken and cracked, fell when trying to get shampoo. NO covers on some outlets SERIOUS safety hazard for children. Staff tells you do not call Anthony/ Manager and you can not talk to a manager. They will take care of the problem and never did!!! See pictures. General Manager, Owner at San Antonio Marriott Northwest Medical Center, responded to this review Thank you for taking the time to share your feedback, Rocky. We’re glad you reached out about your concerns during your stay, though we’re very sorry to hear that several aspects of your visit did not meet expectations. We take all guest comments seriously, especially regarding maintenance and safety, and your feedback about the TV, room condition, and outlets has been shared with our leadership team for immediate review. We also regret any frustration you experienced when trying to reach assistance, as we aim to provide responsive and helpful service at all times. We hope to have an opportunity in the future to provide a much-improved experience.

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