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Tru By Hilton San Antonio Lackland Seaworld

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Tru By Hilton San Antonio Lackland Seaworld

locationSeaworld Area, San Antonio - TX

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About Tru By Hilton San Antonio Lackland SeaworldAbout Tru By Hilton San Antonio Lackland Seaworld

Location

This hotel welcomes guests in San Antonio.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, room service, a laundry service and a coin-operated laundry.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can relax on the balcony or terrace. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The indoor and outdoor pools are ideal for exercise as well as relaxation. After an eventful day, guests can work out and recharge in the gym.

Meals

The dining area includes a restaurant and a café. A delicious breakfast provides energy for the rest of the day.

Amenities at Tru By Hilton San Antonio Lackland Seaworld Amenities at Tru By Hilton San Antonio Lackland Seaworld

  • Facilities

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      Air conditioning

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

63

Very Good

10

Average

9

Poor

7

Terrible

19

Recent Reviews: 108

  • User:Ricardo P

    Trip type: Business

    Great service!

    rating10 Jun 2026

    Sarah is an exceptional hotel manager who consistently goes above and beyond to ensure guests have a wonderful experience. Her professionalism, attention to detail, and genuine care for both guests and staff are evident in every interaction. She handles challenges calmly and efficiently, always making guests feel valued and welcome. The hotel runs smoothly under her leadership, and her positive attitude creates a warm and inviting atmosphere. Sarah's dedication to excellent service truly sets this hotel apart. I highly recommend staying here and appreciate all the hard work she puts in every day.Thank you, Sarah, for making our stay so enjoyable!

  • User:Peter K

    Trip type: Family

    Home away from home.

    rating29 Mar 2026

    We stayed at San Antonio Home2 Suites off Ingram Rd. It was mostly good and clean except the bathroom smelled bad and the microwave quit working. The best part was breakfast and especially Rosa in the waffle and pancake area who made the whole experience feel like home. We stayed for a week. Bianca Sanchez, General Manager at Tru by Hilton San Antonio Lackland SeaWorld, responded to this review Thank you for sharing your feedback! 😊 We’re glad you enjoyed your week-long stay and that Rosa made breakfast feel like home. We appreciate your notes about the bathroom and microwave—your comments help us improve. We hope to welcome you back soon for an even better experience!

  • User:OnAir12648109923

    Trip type: Couples

    Rosa was wonderful!

    rating29 Mar 2026

    Room was clean and adequate. But what really deserves to be applauded is Rosa. She is the hostess in for the breakfast time. She could not have been any kinder. She was attentive to our needs and went out of her way to help us. Such a sweet loving eoman, and I will remember her kindness to us. She truly has a servants heart. Bianca Sanchez, General Manager at Tru by Hilton San Antonio Lackland SeaWorld, responded to this review Thank you for your heartfelt review! 😊 We’re so glad your room was comfortable, but even more thrilled that Rosa made such a lasting impression. Her kindness, attentiveness, and warm heart truly make every guest feel special. We’ll be sure to share your wonderful words with her!

  • User:Jeff M

    Trip type: Business

    Only a Descent hotel for Hilton

    rating26 Mar 2026

    First thing they don’t tell you until check in is it cost $5 day to park. I checked in on Monday night and Thursday morning still had trash from Monday night in my room, nobody had entered to even check the room, very unsanitary. I told the front desk and they acted like it was my problem, not satisfied compared to other hotels in the area. Bianca Sanchez, General Manager at Tru by Hilton San Antonio Lackland SeaWorld, responded to this review Thank you for sharing your feedback. We’re very sorry to hear about your experience—this is not the standard we aim to provide. We apologize for the issues with housekeeping and the lack of support from the front desk, as well as any surprise regarding parking fees. Your comments are important, and we will address them to ensure improvements are made.

  • User:Paul C

    Trip type: Family

    Rosa breakfast lady

    rating03 Mar 2026

    Rosa very welcoming and helpful has everything stock and clean Bianca Sanchez, General Manager at Tru by Hilton San Antonio Lackland SeaWorld, responded to this review Thank you for your kind feedback! We're so glad to hear that Rosa made you feel welcome and was helpful during breakfast. She takes great pride in keeping everything well stocked and clean, and your recognition means a lot. We truly appreciate your review and hope to welcome you back again soon!

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