Hercor Hotel

Recent Reviews: 472

• User:Emily M

  Trip type: Family

  So disappointed

  02 Jun 2026

  Made a non-refundable, pre-paid 2 nights booking that was scheduled a few weeks out. I called the Hercor desk that morning of check-in to advise of an urgent inability to travel, but since the reservation was pre-paid/non-refundable I would offer my room to another of the traveling family. The front desk said I needed to go through my Expedia booking to advise whom would use my booking. Okay, I said, I can do that.Sent the message through Expedia to advise the name who would use the 2nd night of my booking, and followed up with a call to the front desk. The clerk told me that my reservation had been canceled for ‘no show’. What?? I had said I called the previous day to advise, and followed the instructions given. The clerk refused, unwilling to made amends or re-open the booking to use the room that I had already paid for. I kindly asked she push my request up for review/approval, but did not hear back.I called Expedia on that cancellation, they too called the hotel. Expedia said I needed to call the hotel directly and ask for the manager, after the holiday. I did that, and yet still no response, or any sort of acknowledgement.I am not looking for a refund, only a little kindness and empathy for helping travelers in need. I suppose when they already have your money, they don’t have to care.

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• User:correda r

  Trip type: Business

  Great Place to Stay

  03 Mar 2026

  I was traveling for work and looking for an affordable hotel that was conveniently located near the trolly and places to eat. I found this place and it was super cute and looked recently remodeled and affordable! My room was clean and vey stylish. The hotel offered breakfast and free snacks 24/7 with an accessible kitchen area to sit down and eat or just sit and relax. Emireth, who was the young lady at the desk was super pleasant and accommodating. I highly recommend staying here if you're ever in the Chula Vista area.

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• User:nancy c

  Trip type: Solo travel

  Fresh hotel with great Service! I’m sold!

  07 Nov 2025

  Modern Design Very friendly staff. Free water at front desk daily(just ask). Breakfast currently $13.49 a real bargain. Lots of choices, hot and cold. Really Tasty. Fee cookies, coffee and fruit! Room , bed , linens amazing. One of the best! Large bathroom. Massaging rain shower. Room safe . No refrigerator no need for it, microwave in dining room. Room service optional ! Close to restaurants and stores. Safe area. Newly renovated . Great price! Thanks Hercor!

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• User:Travel43577750328

  Trip type: Couples

  Lovely hotel and staff.

  06 Oct 2025

  We were welcomed by a lovely lady at reception you gave us all the information we needed. She offered us bottled water and also provided us with a mini fridge when we asked her if there was a fridge in the room. The room was of good size, clean and tidy.Breakfast was simple, but nice. The staff member was a very welcoming and helpful lady.

• User:GlobePilot

  Trip type: Solo travel

  Safe, clean and neat

  04 Jan 2025

  The hotel is located close to both eating facilites, mall and public transport.Parking is easy and free when staying. The rooms and hotel in general is really nice and clean.Staff is SUPER friendly, I was there for an extended stay 10+days and loved every day and spent an extra day.Rooms are a bit smaller than expected from the pictures, but big enough for 2 persons.Daily cleaning with high standard.I will highly recommend this place to stay, I'll for sure come back!The rooms are not very good sound insulated, that is a big drawback hindering me from giving a better score.

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