tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeunited-states

Hyatt House San Diego/Sorrento Mesa

images

View Gallery

image url
image url

Hyatt House San Diego/Sorrento Mesa

locationNorth San Diego, San Diego - CA

Share this Dealshare

About Hyatt House San Diego/Sorrento MesaAbout Hyatt House San Diego/Sorrento Mesa

Location

This hotel warmly welcomes guests in San Diego.

Facility

The hotel has a lift and features 193 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers horse riding. Water sports enthusiasts can enjoy jet skiing and sailing. Guests can enjoy a wide range of indoor sports, including a gym, bowling, squash and aerobics. A wellness area with a spa is available at the hotel.

Meals

The dining area includes a restaurant and a bar. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: VISA, Diners Club and MasterCard.

Amenities at Hyatt House San Diego/Sorrento Mesa Amenities at Hyatt House San Diego/Sorrento Mesa

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Bowling

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Horse Riding

    • -

      Jacuzzi

    • -

      Jet Skiing

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sailing

    • -

      Squash

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

5.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

835

Very Good

336

Average

120

Poor

64

Terrible

56

Recent Reviews: 1411

  • User:Happiness24071420514

    Trip type: Business

    Great option in San Diego

    rating22 May 2026

    The location is perfectly closed to my office, the hotel is nice and clean. I loved the big room with full kitchen, a couch and 2 TVs. It was very quiet for the most part, except when there were some guests having a BBQ downstairs, but nothing crazy. I slept well every night. Haz Sh, General Manager at Hyatt House San Diego/Sorrento Mesa, responded to this review Thank you for taking the time to share your experience with us. We are glad to hear our location was convenient for your work travel and that you enjoyed the spacious room layout, full kitchen, and added comfort of the living area and dual TVs.It is also great to know you found the hotel clean and were able to rest well during your stay. We appreciate your understanding regarding the brief noise from the BBQ area and are happy it did not significantly impact your experience.We truly appreciate your feedback and look forward to welcoming you back on your next visit to the area.

  • User:teufel47

    Trip type: Business

    Nice Helpful Staff

    rating13 May 2026

    I stay in the King Suite, which provides good space. The hotel has dated decor, but clean. The staff is amazing, espeically Cheyenne, who listens well, anticipates needs and provides great service. Hyatt House is lucky to have her. Haz Sh, General Manager at Hyatt House San Diego/Sorrento Mesa, responded to this review Thank you for your feedback and for choosing to stay with us. We are happy to hear you enjoyed the spacious King Suite and found the hotel clean during your stay.Most importantly, thank you for recognizing Cheyenne. Providing thoughtful and attentive service is exactly what we strive for, and we will be sure to share your kind comments with her and the team. We are very fortunate to have her with us.We appreciate your stay and hope to welcome you back again soon.

  • User:Harjinder B

    Trip type:

    Very disappointing experience due to staff conduct

    rating07 May 2026

    Very disappointing experience due to staff conductI stayed at Hyatt House San Diego (May 4–7, 2026) while my home was being fumigated. Unfortunately, the experience was overshadowed by a very poor interaction with hotel staff.At 11:30 PM on our last night, we received a call to our room from hotel operations instructing my wife to immediately move her car. This woke our entire family, including young children with school the next day. This was not an emergency and could have been handled in the morning or via a less disruptive method.When I went to the front desk to address this, the staff member (Alan Sanford) was confrontational, called me a “liar,” and implied I was trying to avoid parking charges. I had no issue paying and asked to be charged immediately—this was simply an oversight during a stressful family situation.The late-night disturbance and unprofessional behavior were completely unacceptable. This was the worst hotel experience I’ve had, despite traveling frequently for work.I hope Hyatt takes this seriously and improves how situations like this are handled. Haz Sh, General Manager at Hyatt House San Diego/Sorrento Mesa, responded to this review Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and disruption caused during your stay.Our team’s intention was never to disturb your family’s evening, but rather to help ensure the vehicle did not get towed due to the parking situation. We understand that receiving a late-night call, especially while traveling with children, was upsetting.We also take your comments regarding the interaction at the front desk very seriously. Professional and respectful communication is an expectation for all team members, and we will be reviewing this situation internally with our team.We appreciate your feedback as it helps us improve both our service and how we handle situations like this moving forward. We truly regret that your stay fell short of expectations and hope you will consider giving us another opportunity in the future.

  • User:patrickeV3325GP

    Trip type:

    One Year Anniversary

    rating03 May 2026

    The customer service was amazing and went above and beyond. They made my girlfriend and I very welcomed. We were celebrating our one year anniversary together and again, the staff had amazing details for us. I was not expecting such great hospitality. I thank everyone for our stay. The front office member who checked us in, the security guard and the ladies who were working the breakfast stations. Thank you! Also, the hotel is very clean, all the amenities were present and the noise levels were non-existing. Haz Sh, General Manager at Hyatt House San Diego/Sorrento Mesa, responded to this review Thank you for your kind words, we truly appreciate it.We’re especially honored to have been part of your one-year anniversary celebration. It’s great to hear the team made you feel welcome and took care of the details to make your stay special.Hope to celebrate many more milestones with you in the future!

  • User:Hiker4jc

    Trip type:

    Home away from home

    rating01 May 2026

    Always great experience. I always have all I need. Beyond what I need.we stay with family here frequently and we ate all comfortable, the location is off the beaten path but close to freeways to enjoy all of San Diego. Will be back again. Haz Sh, General Manager at Hyatt House San Diego/Sorrento Mesa, responded to this review Thank you for taking the time to share your experience. It means a lot to us that you continue to choose our hotel when visiting family. We are glad to hear that you consistently find everything you need and feel comfortable during your stays.Our location is something many guests come to appreciate once they experience the balance of a quieter setting with easy access to the freeways and everything San Diego has to offer.We truly value your loyalty and look forward to welcoming you and your family back again soon.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot