Quality Inn & Suites Oceanside Near Camp Pendleton

Recent Reviews: 196

• User:Adventure648219

  Trip type: Family

  disgusting rooms poor service

  30 Dec 2025

  disgusting dirty unsafe got 2 rooms with same level of service, dont go three unless you want to feel vagabond , service is low rooms are not maintained and unsafe Guest Relations Manager, Owner at Quality Inn & Suites Oceanside Near Camp Pendleton, responded to this review Dear Adventure648219,Thank you for taking the time to share your feedback with us. We take the cleanliness and safety of our property very seriously, and your comments help us identify areas where we can improve. Please know that your observations will be carefully reviewed by our management team to ensure that any concerns are appropriately addressed.We sincerely regret that your experience did not meet your expectations, as providing a comfortable and safe environment for our guests is our top priority. Your feedback is invaluable in helping us uphold and enhance the quality of our services.We hope that, despite this experience, you will consider giving us another opportunity in the future. Wishing you safe and pleasant travels in the meantime.Warm regards,Guest Relations Specialist

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• User:Kirk M

  Trip type: Family

  About What You'd Expect

  06 Sept 2025

  We were there for my great niece's baby shower. The clerk was very friendly and helpful. Handicap parking was good, right outside the room. The room was worn and not particularly clean, though not really dirty either, just old. We booked the handicap room with a roll-in shower. The bathroom was adequate except for the handheld shower head, that had no wall mount to set it, so I had to wedge it behind a fixture when not holding it. Sheets were polyester blend. The room was a good size. Breakfast was almost worthless. They had a waffle maker, cereal, yogurt and some fruit. I opted to go to Del Taco for something more substantial. Guest Relations Manager, Agency / Consultant at Quality Inn & Suites Oceanside Near Camp Pendleton, responded to this review Dear imub4ur, Thank you for sharing your review with us. It means a lot to us that you've taken the time to share this positive experience at our hotel and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found our staff friendly, helpful, and welcoming.We are delighted to hear that you found our clerk friendly and helpful, and that the handicap parking met your needs. We appreciate your feedback on the room condition and will share your comments with our team for future improvements. We're glad you enjoyed the spacious room, but apologize if the breakfast options fell short of your expectations. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. We hope to welcome you back for a better experience in the future. Warm regards, Guest Relations Specialist

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• User:Rachel A

  Trip type: Family

  It was five star to me the people that work there are all five stars

  01 Sept 2025

  The people here are very very nice people checking is fast sweet people at breakfast are really nice the housekeeping are all very helpful very nice very considerate all the stuff there is wonderful slept good on the beds I've been to this hotel a few times and some people write about stuff about this hotel that has nothing to do with this hotel it's like they're writing a review about another one but I think it's a good hotel decent price close to everything you could think of to go out to eat I hope this helps Guest Relations Manager, Agency / Consultant at Quality Inn & Suites Oceanside Near Camp Pendleton, responded to this review Dear rachela473,Thank you for sharing this great review of our hospitality and service. It is great to hear from you and I am so glad that you enjoyed the value and convenient location of our hotel. We are delighted to hear that you had such positive interactions with our team members and enjoyed a good night's rest in our comfortable beds. We appreciate your loyalty to our hotel and value your feedback on our convenient location. Thank you again for taking the time to share your experience, and we hope to welcome you back soon for another enjoyable stay. Warm regards, Guest Relations Specialist

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• User:Paradise37981584923

  Trip type: Family

  Always a pleasant stay

  14 Jul 2025

  Stayed here 4 or more timesNever any issuesEasy free parking Free breakfast Friendly staffSee you in September Don't listen to bad reviewsRooms cleanComfortable bed Guest Relations Manager, Agency / Consultant at Quality Inn & Suites Oceanside Near Camp Pendleton, responded to this review Dear Paradise37981584923,Thank you for leaving your five star rating of our hotel. We appreciate your compliments on our clean and comfortable room.It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you enjoyed the breakfast that we offer. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Kind regards,

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• User:Jeff M

  Trip type: Family

  Should be called the NON-Quality Inn.

  29 Jun 2025

  One of my worst stays ever in a Choice Hotel. Should be called the NON-Quality Inn.Room was dirty, bed spread had multiple stains, sheets stained like someone wiped their butt, shower was dirty and hair in it, toilet bowl was dirty, plank flooring had many many gaps all over the room so they were full of crumbs etc., wallpaper was split and peeling from wall in many areas, drapes had stains all over them, lots of holes in the wall from previous furnishings, and stains from where furnishing were.Microwave was disgustingly dirty. Dresser drawer broken and fell out on my foot when I opened it.AC could not keep up with cooling the room (and this is a coastal property where it was only 72 degrees outside and room was about 80), AC also leaked into a puddle on the floor in the room.The keycard electric security door to the hallway to our room had a lock broken so we had to go to the office multiple times to get let over over the course of our weekend stay.Breakfast was poor. Worst coffee ever. No toast, or bagels, or muffins. Guest Relations Manager, Agency / Consultant at Quality Inn & Suites Oceanside Near Camp Pendleton, responded to this review Dear jeffm4000,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so sorry to hear about the difficulties that you experienced with our accommodations and amenities.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We take the value of your report regarding the cleanliness of our hotel. We will act on this complaint and will fix all problems as soon as possible. We take this business very seriously and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Your satisfaction is important to us, and we will use the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests.Your voice is important to us and we hope you'll return to give us the opportunity to exceed your expectations of an excellent experience.Kind regards,

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