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Embassy Suites At The Chevy Chase Pavilion

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Embassy Suites At The Chevy Chase Pavilion

locationDowntown, Washington D.C. - DC

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About Embassy Suites At The Chevy Chase PavilionAbout Embassy Suites At The Chevy Chase Pavilion

Location

The hotel offers close and convenient access to some of the area's most important visitor attractions, such as the Smithsonian Museums, The National Zoo, The White House and Lincoln Memorial. It is also located inside the Chevy Chase Pavilion, one of the area's premier shopping malls and is within close proximity of Washington’s major transportation hubs. Guests can reach the city centre in approximately 20 minutes by car. The hotel also offers easy access to major corporations and businesses.

Facility

The hotel has a lift and features 198 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. Other amenities available include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include a gym and a spa or, for a fee, massage treatments.

Meals

Dining facilities include a restaurant, a breakfast room and a bar. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Embassy Suites At The Chevy Chase Pavilion Amenities at Embassy Suites At The Chevy Chase Pavilion

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Theatre

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Gym

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

LocationLocation

Map preview

Around this property:

Park

500 m

Shopping opportunities

500 m

Golf Course

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1251

Very Good

368

Average

127

Poor

75

Terrible

96

Recent Reviews: 1917

  • User:vkbarr115

    Trip type: Friends getaway

    Sub par hotel

    rating24 May 2026

    I stayed here from 5/22 to 5/25 and I have to say the experience was less than mediocre. There were only 2 elevators for the entire hotel one which broke down Saturday afternoon. I was at the happy hour on 5/22 I witnessed the cook from Willies touching the food he was going to cook with his bare hands. I complained to the manager on duty and he reported that he would speak with the food and beverage manager about his behavior. However I witnessed him doing same thing on the 23rd and 24th. Needless to say I did not eat there. The breakfast offerings were mediocre. The steps from lobby level to the restaurant level was dirty. The mirror in our bathroom was literally peeling off. I wish I took a picture. The pool was not available to guest at all times due to a swim school using it. The rooms could use an update. I would not recommend this hotel to anyone. It should not be part of the Hilton chain. It gives Motel vibes.

  • User:Wessel-007

    Trip type: Business

    Front Desk Staff Wearing Meta Glasses

    rating10 May 2026

    While at the front desk I noticed the front desk worker, who was very polite and courteous, was wearing Meta Glasses. I’m highly doubting they were provided by the hotel so I am concerned what happens with the video of my personal details he has now recorded on his glasses.

  • User:Jen H

    Trip type: Family

    Worst experience!!

    rating25 Apr 2026

    This Embassy Suites should not be allowed as part of the Hilton brand. Horrible service and so many things in the room and in the hotel do not work. Google Embassy Suites Chevy Chase news and you will see this hotel has really struggled since the pandemic. The hotel’s general manager refuses to respond to my multiple attempts to resolve billing issues after a 16-night stay in April 2026. Recommend staying elsewhere!

  • User:King C

    Trip type: Family

    Family trip with the kids

    rating17 Mar 2026

    The hotel appears somewhat dated and does not quite match the images posted online. The staff were friendly, and the complimentary breakfast was a very nice touch. However, the room itself was in need of upgrades, and the overall interior of the hotel could benefit from a facelift.Additionally, there were several closed businesses on the M level within the hotel, which made parts of the property feel a bit inactive. The most concerning issue was the condition of the room. When we first walked in, there was a slight smell of cannabis, the fixtures showed significant wear, and the beds were not very comfortable.While the surrounding neighborhood is pleasant, the hotel is not as close to the main Washington, DC attractions as one might expect. Transportation to the major sites required rideshare trips that averaged about $40 each way.

  • User:Tim C

    Trip type: Couples

    Nice but Needs Some TLC

    rating15 Mar 2026

    If I could, I'd give the Embassy Suites 3.5 stars. It was a mix of good and not-so-good. The staff is great, and check-in was easy. But the hotel itself is dated and needs a refresh. We had a top floor premium room. It was large but didn't use the space well--lots of furniture jumbled together. For a modern hotel, there weren't enough USB charge ports and I wound up moving a lamp from the living room to the bedroom to have enough electrical outlets to plug in adapters. The furniture and fixtures have seen better days. The bathroom was large with two sinks and clean, but it was the worse for wear and showed several patch-up repairs. Breakfast was nice, with a good choice of buffet items and made to order omelets, but the evening reception was understaffed, with a long line with one very overworked bartender. The snacks were a bit stingy, basically just chips, generic salsa and cheese cubes. This could be a great hotel due to its location (across from the Metro station) and proximity to American University and other places on Wisconsin Ave., but it really needs some TLC and a few more employees. Its located on top of a dead shopping mall (just a Trader Joe's and a pinball parlor are left), but that's not a huge drawback, IMO, although its a bit disconcerting taking the escalator to the lobby and passing a bunch of vacant storefronts.

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