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The Capital Hilton

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The Capital Hilton

locationDowntown, Washington D.C. - DC

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About The Capital HiltonAbout The Capital Hilton

Location

This classical, elegant hotel is situated approximately 2 blocks from the White House. Countless shopping and entertainment venues, as well as some of the city's best tourist sights, are within walking distance of the hotel. The hotel is also well situated for the public transport network.

Facility

The hotel welcomes guests in a 12-storey building with a lift and 544 rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi (for a fee) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. For guests who wish to keep active, cycling/mountain biking and horse riding are available. Water sports enthusiasts can enjoy sailing and catamaraning. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a non-smoking restaurant and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Capital Hilton Amenities at The Capital Hilton

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Catamaran

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Horse Riding

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sailing

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2262

Very Good

1490

Average

746

Poor

344

Terrible

218

Recent Reviews: 5060

  • User:Yvette S

    Trip type: Business

    Great customer service

    rating12 Jun 2026

    The hotel is comfortable and conveniently located. Fede is an exceptional Bell captain and provided a truly friendly atmosphere. Valet was kind and helpful as they worked to keep the entrance clear during a packed weekend, patience is needed but they were good. Truly enjoyed my stay

  • User:Raymundo C

    Trip type: Friends getaway

    Best hotel

    rating12 Jun 2026

    Frank made the stay the best ever before i even touched down just to also be helped just as good in person great place to stay will be back to dc just to come back and stay here again

  • User:John F

    Trip type: Business

    Theresa at the front desk amazing customer service.

    rating09 Jun 2026

    Theresa Thomas at the front desk was extremely hospitable and truly defines the meaning of customer service. She helped me out with my computer so I was able to continue to work.Thank you General Manager, Owner at Capital Hilton, responded to this review Dear Johnfj2205cd,Theresa's warmth and willingness to step in and help you with your work setup exemplifies exactly what we aim for at Capital Hilton, genuine hospitality that extends beyond the expected. It is wonderful to know that her attentiveness made a real difference in your stay and allowed you to accomplish what you needed. Your perfect rating reinforces our commitment to thoughtful service, and we look forward to welcoming you back, where you'll find that same level of care waiting for you again.Regards, Paolo P., GM

  • User:filmguy1

    Trip type: Family

    Great Historical Hotel but needs a few changes .

    rating04 Jun 2026

    I have the hotel 4 stars since there were some terrific parts of the hotel and just a few negative issues.I wish you would include the buffet breakfast into the price since it is confusing to have this $30 credit and it is easier to soend more when you’re havi g breakfast.The Breakfast at the Capital Hilton is one of the best I have had at a Hilton. I have tried many of the Hiltons both in DC and elsewhere I have never seen such quality even with the fresh scramble eggs and the perfect made-to-order omelettes. Every pastry is fresh and delicious. Plus I like to eat a lot of fruit in the morning and your breakfast has all of the berries-amazing!I had a burger and fries in the Statler Lounge which was very good but too expensive!The Retail Store had a lot items to buy for the room and due to cold weather in May, I had to buy a hoodie. The woman running it was very friendly and accommodating. The room was very nice. I was upgraded to 801 which was very spacious. Comfortable pillows and clean sheets everyday was great!Valet: first of all, I realize the going rate is $75 but the service doesn’t live up to the price. It was chaotic when I tried to check-in late on Friday night. And sometimes it took awhile to get the car. I gave a few tips but I didn’t feel any personal touch.And the worst part is they charged me double for my 3 nights. Luckily I noticed when I got home. I had a terrific Hilton rep solve it for me and get my card refunded. Please scrutinize this part of the hotel service!Thank you.MarcWMarcW General Manager, Owner at Capital Hilton, responded to this review Dear Filmguy1,It is wonderful to learn that our breakfast program exceeded your expectations, Marc. The care our culinary team puts into fresh-made omelets, pastries, and seasonal fruit clearly resonated with you, and that matters deeply to us. We are also pleased the room upgrade and retail team member's hospitality added to your stay. We do want to address the concerns you raised. Regarding breakfast pricing, your feedback on the credit structure is noted, and we will share this with our revenue and food service leadership as we continue to refine the guest experience. On the valet service, I am disappointed to hear that the Friday evening check-in felt chaotic and that the attentiveness fell short of the rate we charge. We hold our valet team to a high standard, and this feedback will be reviewed directly with our parking operations. Most importantly, regarding the billing matter you have described, I am relieved our Hilton representative resolved it swiftly, though I sincerely regret you experienced any billing concerns at all. Please know that if any concerns arise during a future stay, our team is always available to address them immediately. I would welcome the opportunity to speak with you directly about how we can strengthen these areas. Please feel free to reach out to me at your earliest convenience.Regards, Paolo P., GM

  • User:David O

    Trip type: Couples

    Run down , not great

    rating03 Jun 2026

    Checked in very late. Homeless person camped out around the corner and had to press button to enter. Entrance was locked. Had intended to stay 5 nights but couldn't wait to check out the next morning. Room was minimal at best and the exterior windows are filthy. Could barely see outside. Happy to find Marriott in crystal city was avialble. THAT is a great property. If you want inner city experience with a tired Hotel, stay at Capitol Hilton. You've been warned! General Manager, Owner at Capital Hilton, responded to this review Dear R5891podavido,We are glad you found accommodations that worked better for your needs. At the same time, we are genuinely sorry to hear about the concerns raised during your stay. Your feedback has been shared directly with our team for immediate inspection and action. We want to assure you that the security of our guests and the condition of our rooms are foundational to how we operate. I would welcome the opportunity to speak with you directly about your experience and to understand more about how we can address this. Please reach out to me at your earliest convenience using the contact information on your booking confirmation, or let our team know if you'd prefer to connect another way. We sincerely regret that your time with us was disappointing.Regards, Paolo P., GM

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