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Fivitel Hoi An Hotel

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Fivitel Hoi An Hotel

locationHoi An, Hoi An - Danang - Central

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About Fivitel Hoi An HotelAbout Fivitel Hoi An Hotel

Location

This hotel warmly welcomes guests in Hoi An.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (no extra charge). Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also a trouser press and a tumble dryer. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A terrace with sun loungers and parasols is available. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking, beach volleyball and golf are available. Water sports enthusiasts can enjoy snorkelling and diving. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. A spa, a sauna and massage treatments are available in the wellness area.

Meals

The hotel includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Amenities at Fivitel Hoi An Hotel Amenities at Fivitel Hoi An Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

50 m

Centre

5 km

Airport

27 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

316

Very Good

22

Average

5

Poor

6

Terrible

4

Recent Reviews: 353

  • User:Curious66643036563

    Trip type: Couples

    Fantastic stay

    rating13 Sept 2025

    Such a lovely hotel and lovely people working here.We will miss them.Good buffet lunch.lovely massages.We booked 3 of their trips as the prices were so good.Highly recommendedPip and Barry from U K

  • User:littlelegs

    Trip type: Couples

    Stay in Hoi An, not here.

    rating31 Aug 2025

    The pool was very disappointing – the pictures online were not a true reflection. The water was dirty and even had what looked like an oil slick on the surface, so we didn’t feel comfortable using it. The “bar” was just a phone you had to ring if you wanted a drink, which felt a bit odd. The food was okay, nothing special. Be aware that if you don’t have a car, you’ll need to rely on taxis to get anywhere. The beach opposite is currently under reconstruction to prevent further erosion, and many of the surrounding buildings look quite derelict. If you come out of the hotel and turn right, there is a shop a short walk away – avoid it! It was more expensive there than in Bangkok.

  • User:Shazkime

    Trip type: Friends getaway

    Not what it looks like in photo’s. Old needs a remodel. Definitely not worth 4⭐️

    rating11 Aug 2025

    Not what it looks like in the photo’sNo one to greet or help with bags on arrival,room was large but we had a bird in the false ceiling which chirped all night. No where to eat at night ( we arrived 6.30) so need to go out or get room service only serve breakfast in hotel. Was very busy with lots of kids who loved going up and down the elevator (which was right next to our room ) till after midnight.No one spoke with them.First morning for breakfast was told couldn’t sit in dining room was for the tour group so had to sit out the back area which also needs a refurbishment it overlook a building which looked like it was being pulled down it was dusty and extremely hot.Pool area needs a remodel really bad,demolishing a hotel across the road so view isn’t what the photos show. Pool was dirty from the dust coming from the demolition. Can’t swim at the beach across the road have to take shuttle to swimming beach.They have a happy hour but no bar work that one out for your self. We booked 4 nights and only stay 2 left and went and stayed in old town.

  • User:sesh_mark

    Trip type: Couples

    Time out.

    rating28 Apr 2025

    15 minutes out from the main town. Beach close by.We got a scooter for coming and going to Hoi An and buzzing around.Marble Mountains and the Hai Van Pass was a great bike ride.Recommended.Staff very attentive.Breakfast average.Beds a little on the hard side.

  • User:BlackEyedTiz

    Trip type: Family

    We loved our stay

    rating18 Apr 2025

    We had a great time and really enjoyed the stay. The hotel is beautiful, the staff were nice, from the receptionists, the bellman to the restaurant and spa, every one was welcoming and friendly. There is a swimming pool with a breathtaking view on the rooftop. We also had lunch and breakfast at the hotel and the food and service were all wonderful. The hotel's location is not close to the main tourist attractions but that's why we chose it and in fact we did have a really relaxing time. Thank you Fivitel for a comfortable stay ❤️.

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