Radisson Collection Morina Hotel, Tirana

Recent Reviews: 82

• User:immi742024

  Trip type:

  Serious Financial Compliance Issues and Unprofessional Staff

  27 Aug 2026

  At check in, When asked Mr Egli to give me receipt of payment, he declined and when tallied the amount with cash given, DID NOT RETURN THE CHANGE, even after check out. He avenged this financially compliant request by turning down every request of better service later. Being Radisson Premium Member, he gave NO REGARD TO THIS MEMBERSHIP. When asked where to put up the complaint of his unprofessional issue, he said he HIMSELF is the end of the chain. There is No GM, No Guest Relations GM or Manager. HE IS THE TOP MAN. And yes. He did not return the change even till today.

  Read more

• User:Taha A

  Trip type: Solo travel

  Radisson Collection Tirana Experience

  05 Jul 2026

  I stayed at this hotel for two nights, and unfortunately, my experience was disappointing. Communication was a major issue because almost none of the staff spoke English, making even simple requests very difficult. The staff seemed uninterested and unwelcoming, and I never felt like a valued guest. The level of hospitality was far below my expectations, especially for a hotel carrying the Radisson Collection name. The room itself was fine, but the service was not. I hope the management takes guest feedback seriously and improves customer service and staff training.

  Read more

• User:zralang

  Trip type: Family

  Fantastic breakfasts

  14 Jun 2026

  The best breakfast in all of Albania and the U.S. The buffet is unbelievable. The service spectacular! Andriana and the staff are so welcoming and wonderful.

• User:Alp A

  Trip type: Business

  Very good hotel option in Tirana

  10 Jun 2026

  Staff was very kind and professional.. especially Adriana was very supportive and positive..

• User:Musician47

  Trip type: Business

  Excellent Staff and Rooms, but Premium Hotels Are Built on Details

  08 Jun 2026

  Overall, we enjoyed our stay at the Radisson Collection Morina Hotel Tirana. We have visited Tirana several times, but this was our first stay at this property.The highlights of our visit were numerous. The staff were outstanding—professional, responsive, welcoming, and fluent in English. The rooms were excellent, comfortable, and very well maintained. We experienced a minor issue with our shower during our stay, and the technical staff resolved it quickly and efficiently.We would also like to recognize Andriana in the breakfast area for her exceptional service. She was consistently warm, attentive, and professional, and her hospitality made each morning a pleasure. She is an excellent representative of the hotel and deserves special recognition.There were, however, several concerns.On one weekend evening, loud music from what appeared to be a party on an upper floor significantly disrupted our sleep. The bass, drums, and dance music were clearly audible in our room. After our first call to the front desk, we were told the event would end around 11:00–11:30 p.m. When the music was still ongoing at 11:40 p.m., we called again and were told it would stop by midnight, which it did. While this occurred on only one night of our stay, guests paying premium rates reasonably expect to be able to rest without interruption. The volume and duration of the noise made the evening unnecessarily stressful.Although the hotel is non-smoking, smoking was common in the outdoor dining areas, including the breakfast terrace. For guests with smoke sensitivities or allergies, this made outdoor dining difficult. We would encourage the hotel to consider creating a separate outdoor smoking section so that non-smoking guests can enjoy breakfast without exposure to cigarette smoke.The fitness area was another disappointment. During our stay, the recumbent bicycle was out of service, and one of the exercise machines had broken cables. Not only was the machine unusable, but the damaged cables also raised concerns about guest safety. More broadly, the fitness equipment appeared dated and heavily worn, which was surprising given the hotel's otherwise upscale positioning. For a property operating at this price point, guests reasonably expect fitness facilities that are modern, well-maintained, and fully functional.Housekeeping was generally good, but there were noticeable inconsistencies. On different days, some towels were not replaced, mirrors were left uncleaned, and on two occasions housekeeping items such as cleaning cloths and paperwork were left in the room after service.Overall, we enjoyed our stay and were impressed by the staff, the quality of the rooms, and the hotel's atmosphere. However, at this price point, attention to detail matters. We would certainly consider returning if these issues were addressed, but for our next visit to Tirana we will likely explore other options.

  Read more