The worst hotel, I wouldn't recommend it to anyone.
20 Apr 2026
The worst hotel I've ever stayed in because there was no air conditioning, and the hotel didn't inform us of this before arrival or during check-in. The food was also extremely bad.
User:Redone R
Trip type: Business
Last time for this hotel
01 Nov 2024
Nice view, location is good for business trip, The rooms are clean but the reception is very bad there is crew of 6 persons only one is receiving, the system is not working properly and you have to expect a delay on getting your checkin, make sure to check the billing before you proceed to the payment 😑
User:Yasmina T
Trip type: Family
Great hotel best service the bay view was just amazing the stuff was great Let’s go eat baby do you wanna stay by yours
03 Aug 2024
Great hotel best service the bay view was just amazing the stuff was great Let’s go eat baby do you wanna stay by yourself? Let’s go eat come with me. We come back here later. We’re gonna go eat some food and come back like yesterday night. Give me a hand with me. Come come with me. We go to America. definitely will come back
User:Gabriel G
Trip type: Business
Bad experience
20 Dec 2023
Excellent structure but in decay. Only the prices are five stars but otherwise much below average. Poor management and carelessness. When you ask something you always get the same answer, I apologize but that's all, no action to solve the problem.The computer system doesn't work, and it took three days to activate the room key during which time I had to be accompanied by someone to open the door for me.For the entire period I couldn't turn off the TV because the batteries in the remote control were missing.There was no hot water at the bidet but there was at the sink and shower.The empty mini bar and turned off. The room was quite cold, and it was not possible to increase the temperature.In the restaurant there were not enough tables for all the people, and you had to wait to get a table while the other tables available were not used for customers.
Hotel Management Team, General Manager at Hotel Oran Bay By Accor, responded to this review
Dear Gabriel Thank you for taking the time to tell us about your experience at the Hotel Oran Bay. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Please do not hesitate to contact us directly on 0021341590022 if you wish to discuss this matter in further details.Sincerely,
User:zouaoui a
Trip type: Solo travel
Training
22 Nov 2023
I would like to thanks all the staff hotel bay. Good communication evry where and also the rooms were very clean. I hope that my structure arrange the booking to me hier. I would also to add that evry thing is good Best regards.
Hotel Management Team, General Manager at Hotel Oran Bay By Accor, responded to this review
Madame/Monsieur zouaoui a,Nous vous remercions pour vos commentaires suite à votre séjour à l'hotel Oran BayC’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments lesmeilleurs