Royal Hotel Oran - MGallery Collection

Name: Royal Hotel Oran - MGallery Collection
Address: 1 Bd De La Soummam, Oran, algeria
Telephone: +44-204-505-9777
Rating: 4.3

Oran, Algeria

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About Royal Hotel Oran - MGallery Collection

location

The hotel is located at the heart of the city of Oran. It is about 1 km from the train station and 15 min from Oran's international airport.

facility

The hotel has a lift and features 112 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. Equipped with a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Slippers are included. Bathrooms are equipped with a shower and include a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels.

sport

Comfortable sun loungers are available on the terrace. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

Various dining options are available, including a restaurant with air conditioning, a breakfast room and a bar. Catering options include half board and full board. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Royal Hotel Oran - MGallery Collection

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Wifi
Beauty and Spa
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Bar
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  Barbeque
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Sauna
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  Gym
Transfers
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  Shuttle Service

Location

Around this property:

Train Station

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

256

Very Good

Average

Poor

Terrible

Recent Reviews: 420

User:bjrmd
Trip type: Solo travel
Very disappointing stay unprofessional staff
01 Jun 2026
Great location with the potential to be a great Hotel. Unfortunately, the front desk staff are not very professional. After having an awful buffet dinner at the hotel restaurant where they were serving the same items from the morning breakfast. I attempted to speak to the manager the following morning upon checkout. I was repeatedly told they were coming in soon. They were coming in soon. It was after 9 o’clock in the morning and I had to leave.. I even left my phone number to be contacted, but never heard from them..I refused to pay for the awful dinner and wanted it taken off my bill. The food and beverage prices are extremely high for Algeria and my expectation was that the quality would be commensurate with the prices. They were serving leftover food..Upon checkout, I was forced to pay the bill but the charge never appeared on my credit card statement. Six months later, the charge appeared on my Amex statement. This is very unethical and sneaky and not what I would expect from a hotel of this category. My attempts to speak with management went unanswered.. The room itself was tastefully decorated but quite small in size. However the balcony was covered with pigeon droppings, and had not been cleaned, in what appeared to be years.Overall, a disappointing stay with serious lapses in service and hygiene.
User:sarah s
Trip type: Solo travel
Best hotel
10 May 2026
18 countries the best hotel I have visited! It is simply amazing! I had a balcony and it was super clean, spacious, nice breakfast. The only downside is the staff were not as hospitable as I expected, and it didn’t have a bidet. BENAMAR Yassine, Guest Services / Front Office at Royal Hotel Oran - MGallery Collection, responded to this review Dear Sarah S,Thank you for your kind words regarding your stay at our hotel. We are pleased to hear that you enjoyed the cleanliness, spaciousness, and breakfast offerings. We appreciate your feedback about staff hospitality and the absence of a bidet, We will take your comments in consideration for future improvements.Goodbye and best regards,Royal Hotel Oran - MGallery Collection
User:1traveladdictcom
Trip type: Solo travel
Ignore the rude porter
08 May 2026
Hotel lovely porter and concierge a rude person BENAMAR Yassine, Guest Services / Front Office at Royal Hotel Oran - MGallery Collection, responded to this review Dear 1traveladdictcom,Thank you for sharing your feedback regarding your recent stay. We sincerely regret that your experience with our staff did not meet your expectations, particularly regarding the interactions with our porter. Your comments are important to us, and we will ensure they are addressed appropriately. We kindly ask you to priovide us your contact.RegardsGoodbye,Royal Hotel Oran - MGallery Collection
User:aliabdulla77
Trip type: Solo travel
Bend It like Benzema
07 Nov 2025
Excellent central location, with everything just a short walk away. The staff are professional and welcoming, and the hotel has a pleasant, classic atmosphere. My room was spacious and comfortable, making it a relaxed and easy place to return to after exploring the city. Overall, a very enjoyable and convenient stay in Oran. BENAMAR Yassine, Guest Services / Front Office at Royal Hotel Oran - MGallery Collection, responded to this review Dear Mr. Ali,Thank you for taking time and share your feedback following your stay at the Royal Hotel Oran MGallery.We are delighted to read that you thoroughly enjoyed your stay.Please be sur that we will pass on your compliments to the appropriate staff.
User:Habib B
Trip type: Solo travel
A Truly Unforgettable Stay – 10/10 Experience
24 May 2025
I don’t usually write reviews, but after spending 10 days at The Royal Hotel MGallery in my hometown, I felt I had to share just how exceptional the experience was from beginning to end.I arrived at 3am, tired and expecting a quiet check-in, but instead, I was greeted by Yassine, whose warmth and professionalism set the tone for the entire stay. Naima at the front desk was just as lovely, always smiling, helpful, and genuinely kind.Breakfast each morning was something I actually looked forward to, thanks to the great team led by Houari and Karima, and the tall head chef (whose name I didn’t catch, sadly). They made each morning feel relaxed and enjoyable, and the food was spot on.A huge thank you as well to Assia and Amina from housekeeping, they kept everything immaculate and were always friendly. And I really appreciated Alilou from the security team, he was polite, reassuring, and just made you feel safe.What stood out the most, though, was the warmth and genuine hospitality from everyone I came across. It didn’t feel like just good service it felt personal. I was made to feel welcome, valued, and looked after in a way that really stayed with me.To everyone at the hotel: thank you for making my stay so special. You’re a fantastic team, and you represent both the hotel and the Accor Group incredibly well. I’m already looking forward to seeing you again in August.Warm regards,Dr. Habib Bouzidi