Hotel Baia

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Hotel Baia

Name: Hotel Baia
Address: Av Dr Agostinho Neto, Luanda, angola
Telephone: +44-204-505-9777
Rating: 4.1

Luanda, Angola

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About Hotel Baia

location

This hotel is located in Praia do Bispo, around 5 minutes from the centre of Luanda. The hotel is part of the newest economic centre in Angola's capital. Its ease of access and prized location with magnificent views over Baía de Luanda allow guests to enjoy a peaceful environment and precious moments of relaxation on a business trip or holiday. Guests will find restaurants, shops, bars, nightlife and links to the public transport network in the immediate vicinity. Mutamba bus station is 2 km from the hotel and Viana train station is around 15 km away. Coqueiros Stadium is a 5-minute drive away and Quatro de Fevereiro airport is 15 minutes away by car.

facility

6 junior suites, 120 single rooms and 120 double rooms are located on 8 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available. Lectures, presentations and meetings can be held in one of the 2 conference rooms.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a TV and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace, sun loungers, and parasols are available. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments. A nightclub offers fun and entertainment.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Hotel Baia

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Business Center and Conferences
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  Business Center
Common Area
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  Reception
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  Sun Deck
Distances
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  Beach
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Safe
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  TV
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  Room service
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Bars / Pubs

1 m

Nightclub

1 m

Restaurants

1 m

Sea

1 m

Bus Station

2 m

Golf Course

10 m

Shopping opportunities

10 m

Train Station

15 m

Tourist Centre

19 m

River

70 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 143

User:M5492BSolivierb
Trip type: Business
Decent facilities, questionable service
13 Feb 2024
The pros : good size rooms, with good choice of amenities in the bathroom. The cons : reception isn’t coping very well with volumes. Room was quite noisy with rooms coming from the street, soundproofing is very basic. Cleaning of the rooms is questionable, when opening the curtains I found some underwear belonging to a previous guest. hotel Baia, Guest Services / Front Office at Hotel Baia Luanda, responded to this review Dear Olivier Bernard,Thank you very much for taking the time to share your opinion with us. On behalf of our team, I would like to apologize for the negative points you have encountered during your stay. We work hard every day in order to please all our guests. Nevertheless, we are conscious that we are not flawless and that is why our customers feedback is so important by helping us to improve our service standards.Please note that your words have been shared with all the involved departments in order to rectify the situations by you reported. We hope to have the opportunity to welcome you back in the future and to redeem ourselves!Sincerely,Elisabeth Castro,Front office Manager.
User:Seaside35205459273
Trip type: Business
Best views in Luanda
09 Aug 2022
Best hotel in Luanda! Great views from the top floor, and a very good breakfast. The staff are fluent in Portuguese and English and the wifi connection was good. The top floor had a bar, pool, gym, spa and the best view of the ocean. The hotel is central enough to be close to all amenities but stull provide a breakaway from the city hotel Baia, Serviços ao cliente/atendimento at Hotel Baia Luanda, responded to this review Dear Eezy Nobrez,We would like to thank you for your excellent feedback, we were delighted to hear that you have enjoyed your stay with us. Allow me to thank you sincerely on behalf of all the staff members. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back at the Baía Hotel in a not too distant future.Yours sincerely,Elisabeth Castro,Front- Office Manager
User:SZ1234567sa
Trip type: Business
Part of Paradise
25 Dec 2021
Amazing Hotel, Amazing Location, Amazing Service. Special thanks to Sara the general manager. The Hotel is very clean, luxury. Very nice Swimming Pool. Very nice food. Very nice fitness and Stem rooms hotel Baia, Serviços ao cliente/atendimento at Hotel Baia Luanda, responded to this review Dear Samer Zaki,We are glad that you have chosen BAIA Hotel for your stay! Thank you very much for your pleasant review! We truly appreciate it! We are grateful for the recognition of our staff commitment and professionalism. It makes us feel proud of our team and surely will motivate them to keep doing a wonderful job. We are also very glad that you appreciated the hotel and facilities. I will be sure to let Sara know how much of an impact she made on your experience. Looking forward to your next visit to our Hotel, we wish you all the best. Yours sincerely,Elisabeth Castro,Front- Office Manager.
User:Luis1977Abreu
Trip type: Business
Quarantine for 2 weeks
09 Feb 2021
Food was good, service very polite by employees. Always ready to improve.Need to improve on adding more TV channels. Good part is that different than other hotels they have sports channels and that’s a plus. Sara Rodrigues, General Manager at Hotel Baia Luanda, responded to this review Dear Luis1977Abreu,Thank you very much for your comments. We work hard every day in order to please all our customers. However, we are conscious that we are not flawless and that is why we highly appreciate our guest’s feedback, which definitely help us to improve the standards of our service. Therefore, your note on the TV Channels has been taken into consideration. Thank you once again for your time and hopefully you will give us the opportunity of welcoming you back in the near future.Best Regards.
User:Gilmerboy
Trip type: Business
Comfortable stay for short period
04 Jan 2020
Quick 1 day business trip. Bedroom and bathroom were clean and adequately lighted. Safe available in room and TV had several international channels in multiple languages. Bathroom had large shower and hot water was plentiful. Good hand and bath towels. Breakfast buffet had a reasonable selection, I would rate as adequate and lunch buffet was the same. Staff were helpful.Location is good, 15 minute east drive to Ministry of Petroleum office. +/- so minute drive to the airport. PedroM7700, Front Office Manager at Hotel Baia Luanda, responded to this review Dear Gilmerboy, Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service and facilities. Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our Hotel on your next visit to Luanda. Regards, Elisabeth Castro, Front- Office Manager.