Hotel Catedral Ski & Wellness

Recent Reviews: 264

• User:dpratdessus

  Trip type:

  Excellent family vacation

  03 Jan 2026

  Excellent family vacation and relaxation. Ideal for winters.The pool is very nice, with a view of the mountain Hotel Catedral Ski and Wellness, Atención al huésped/Recepción at Hotel Catedral Ski & Wellness, responded to this review Thank you for your feedback. Glad you've enjoyed our stay with us. Looking forward to host you soon again! Best regards!

• User:callumm840

  Trip type: Friends getaway

  Don't stay here

  29 Nov 2023

  Beds are stiff and cold, very expensive, waste of money, and lazy / rude staff. Water from the taps was muddy. I cannot recommend staying here to anyone. Breakfast is acceptable to be fair, bit doesn't make up for the terrible night of sleep.

• User:abuale2015

  Trip type:

  well located. Great view.

  01 Mar 2021

  Unfortunately because the restrictions, the facilities of the main hotel were closed. Internet is not really good. The service, cleaning and personal attention was very good indeed. Our unit had a wonderfull view over hills and lakes, and we spent most of the time on the wood terrace enjoying it.The property in general remains as in the 80's when it was made, same furniture.

• User:OJP98

  Trip type:

  Great potential, poor delivery.

  07 Aug 2019

  We booked a shuttle with the hotel from the airport so that after 15 hours of travel we could get to the hotel ASAP. The shuttle never arrived and subsequently, we paid extra for a taxi from the airport. When raised at the hotel on arrival, staff seemed clueless on how to react and instead of dealing with that requested we pay further money (not highlighted on Expedia - which we used or booking.com) as a tax.When we got to the room, there were stains all over the sheets, which we requested to be changed FOUR times with each time someone saying that they were on their way to the room but never showing. We ended up staying with the same sheets for the whole trip (have never experienced this before). When we ate at the hotel, the food was very nice, however at the end of the meal we were chased out of the restaurant by the waitress who told us 'the tip isn't included in this' which is very strange behaviour. Bar staff were very nice and helpful, also spoke excellent English. Pool and spa were generally very good, although a bit busy with kids. Close access to the slopes, so that was good too.

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• User:eddiecohen

  Trip type: Couples

  Nice stay overall

  19 Feb 2019

  I had a very unpleasant experience at check-in. Argentina law dictates that foreigners paying with foreign credit card are exempt from paying IVA (sales tax) on lodging. I presented my US passport and US credit card, and my Argentina girlfriend presented her Argentine ID. The clerk immediately informed me that I would have to pay IVA because she was Argentine. I told her that the law said otherwise, but she refused to budge. I asked for the Manager, who immediately told the clerk that I was correct and did not have to pay IVA. The room was huge, and nicely furnished. The two pools are great, as were the saunas. Continental breakfast is provided, but unlike most places, it isn't a buffet. Coffee and tea are buffet, but nothing else. Service is very prompt, with a tiny glass of orange juice, two croissants and two toast each, along with butter and marmalade. Through the seven days there were two servers. One was very cordial and served us well, with more marmalade and juice when requested. The other was hard to find once the initial delivery was made, disappearing somewhere completely out of the dining area. On our last day, she was chatting with customers at the table beside us, so I slid my empty glass over near her and asked for more juice. She told me to "Aguarde" (Hold on) while she continued to chat about the weather, etc. After approximately five minutes, I took my glass to the refrigerator and served myself. When I returned, she saw me and asked why I had served myself. I explained cordially that she was chatting with the other table, so I got it myself. She said that she was not chatting, that she was taking care of her customers, so I told her that I was also a customer.We only dined at the hotel once. The food was delicious, well prepared and my steak medium rare as I requested. Overall, the service was good, but when I ordered my meal, I asked for a beer with my steak. He brought my steak and fries, so I immediately asked for ketchup, thinking he would bring it with my beer. He disappeared and never returned until we were almost finished eating, asking how everything was. I replied "Not so good. I had to eat my fries without ketchup and without my beer. He offered to go get them now, but I said I was almost finished. OperacionesClubHotel, Director de Relaciones con Clientes at Hotel Catedral Ski & Wellness, responded to this review Eddie, We appreciate your comments! Comments have been received in each corresponding area.Our breakfast during summer is not buffet, and we communicate this in our fan page and web.Thanks!Club Hotel Catedral

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