La Cascada Casa Patagonica by DON

Name: La Cascada Casa Patagonica by DON
Address: Av. Ezequiel Bustillo Km.6, Bariloche, argentina
Telephone: +44-204-505-9777
Rating: 4.7

Bariloche, Argentina

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About La Cascada Casa Patagonica by DON

location

This residence is located on Bustillo Avenue in a 3-hectare site just off the Nahuel Huapi coast. Among the natural wonders that the park has to offer, is an impressive waterfall set in beautiful surroundings. The hotel is ideally suited for access to the tourist attractions in the city, as well as the ski resort, which can be reached in a matter of minutes.

facility

2 junior suites, 3 suites and 19 double rooms are located on 4 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Excellent swimming awaits guests at the indoor pool. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including a gym, table tennis, billiards, a spa, a sauna and massage treatments. Children are well looked after in the kids' club.

meals

Dining facilities include a restaurant, a breakfast room and a bar. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Staff are also happy to provide children's meals. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at La Cascada Casa Patagonica by DON

Facilities
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoke detector
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Common Area
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  Game Room
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
Hygiene
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
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  Skiing
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Sauna
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  Diving
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  Table Tennis
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  Tanning Studio/Solarium
Transfers
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  Airport Transfers

Location

Around this property:

Tourist Centre

6000 m

City Centre

6000 m

Ski Area

10000 m

Cross-Country Skiing

10000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

165

Very Good

Average

Poor

Terrible

Recent Reviews: 194

User:Eduardo U
Trip type: Couples
Extremely poor facilities. Dirty and unsafe. Far from the luxury experience they advertise!
28 Jan 2026
This hotel is advertised as 4 star luxury but it is far from it. The most expensive deluxe room has not been renovated for years, it was dirty, the mattress was old, the bedding was too small for the mattress, the bathroom had no ventilation, there was mold in the shower and the electrical socket for the kettle was unsafe. In most places this will be classed as a H&S hazard and a risk to health.
User:Paul B
Trip type: Couples
Great BUT…..
12 Nov 2025
Overall this is a well positioned and designed hotel. The lounge area is very comfortable with breathtaking views across the lake. The nearby waterfall is beautiful. We didn’t use the pool but nice to have access to such facilities. The restaurant is of an excellent standard, the waiter was very helpful and professional. The food is creative with an excellent choice of wine in The Wine Room. Most of the staff were helpful but overall communication was poor. The day after we arrived there was a big wedding on the terrace. Nobody told us about this when we checked in. As it impacted on access to areas in the hotel we would have liked to have known but we had to ask for details when we discovered this from other guests. The following day there was a food and wine tasting event which we were not told about. We would have attended but ate elsewhere earlier in the day and only told at 8pm as we ordered a bottle of wine! Attention to detail is lacking - outside table and chairs on our terrace we had to clean ourselves! Outside furniture is not regularly cleaned.- this does detract from the beauty of the hotel. The breakfast is a good selection but the tables are not cleared promptly so you have to do this yourself. Overall a manager with an eye to detail would see these things and recognise they need tackling. Personally I’d remove the promotional roller blinds in the lounge as they are incongruous and have no place in such a beautiful space. We really liked the hotel and enjoyed our stay, but with a bit of effort a great hotel could be a stunning hotel and with better communication guests may feel more welcome. I have read that they are often booked up so maybe the hotel group (DOM) don’t feel the attention to detail is necessary.
User:nathycmorales
Trip type: Family
The Perfect Place
19 Apr 2025
This place is spectacular, you can enjoy of forest, lake and cascade in a same place, just wonderful. The attention is valuable, the installations are so comfortable and the breakfast is really really good and tasty. The have a heated swimming pool.
User:silviarey2012
Trip type: Friends getaway
The best option by the lake!
12 Nov 2024
excellent location, the place is magical, the people too. Not expensive at all for what they offer. I felt at home, comfortable in every space of the hotel, we were a group of 18, and we were all pampered by these magical plece and magical people. I recommend 100% and will definetively stay here next time in Bariloche
User:JeRe H
Trip type: Solo travel
Great Stay and Amazing Views
14 Mar 2024
I stayed 3 nights and had a lake view room, which was totally worth the additional charge. Rooms are spacious, beds are comfortable, and the common areas were nicely decorated and inviting. The staff was so friendly and helpful - a special thank you to Eugenia and Abel, both of whom went out of their way to make my stay even more enjoyable.