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This magnificent hotel is located in the town centre of San Carlos de Bariloche, overlooking the magnificent Nahuel Huapi lake and just a step away from its main shopping and business district, where one can find a whole range of local and regional articles, such as woollen clothing, ceramics and chocolates.
Guests have a choice of 299 rooms, including 4 junior suites, 5 suites, 7 apartments and 282 double rooms, located in a 12-storey main building and a 4-storey auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the lake view from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. A shower, a bathtub and a bidet are included the bathrooms. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The pool complex includes both indoor and outdoor pools, which are in part heated. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, fishing and horse riding are available. With windsurfing, canoeing and diving available, the hotel also caters to water sports enthusiasts. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, darts and aerobics. There is a wellness area with a spa, a sauna and a solarium. Subject to charge: massage treatments. Leisure facilities include an entertainment programme, a kids' club and a casino.
Various dining options are available, including a breakfast room, a café and a bar. Guests can dine in 2 non-smoking restaurants with separate areas for smokers. Bed and breakfast can be booked. A generous breakfast buffet and lunch offer culinary delights every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Facilities
Air conditioning
Lobby
Shops
Casino
Conference Room
Internet access
Room Service
Laundry Service
Playground
Pets
Elevator/ Lift
Ironing services
Laundry
Parking
Smoke detector
Wifi
Beauty and Spa
Spa
Business Center and Conferences
Business Center
Common Area
Reception
Sun Deck
General Services
Concierge
Doctor on call
Luggage storage
Multilingual Staff
Wheelchair
Hotel Type
Family-friendly Hotel
Hygiene
Contactless check-in/-out
Protective equipment for employees
Protective equipment for guests
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Cafe
Restaurant
Room Facilities
Shower
TV
Fireplace
Room service
Security
Fire extinguishers
Security Guard
Sport/Entertainment
Swimming Pool
Sauna
Gym
Transfers
Airport Transfers
Shuttle Service

Forest
5 m
Lake
300 m
Ski Area
19000 m
Cross-Country Skiing
19000 m
Excellent
246
Very Good
353
Average
243
Poor
103
Terrible
56
Recent Reviews: 1001
User:Jack M
Trip type: Couples
Many cons, some pros.
25 Jul 2026
User:tsheley
Trip type: Friends getaway
Nice location
12 Mar 2026
User:davidaH7833YM
Trip type: Solo travel
Comfortable and convenient!
09 Jan 2026
User:Tyler M
Trip type: Family
A mixed bag
26 Jul 2025
User:ranger22SG
Trip type: Family
Great hotel, except the aging rooms
27 Apr 2025