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Emperador

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Emperador

locationDowntown, Buenos Aires, Argentina

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About  EmperadorAbout Emperador

location

This hotel welcomes guests in Buenos Aires.

facility

The hotel has a lift and features 265 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.

meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and a lunch buffet offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

 Amenities at Emperador Amenities at Emperador

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Conference Room

    • -

      Room Service

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      Laundry Service

    • -

      Pets

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      Elevator/ Lift

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      Ironing services

    • -

      Laundry

    • -

      Newspaper

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      Parking

    • -

      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Massage

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      Spa

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      Steam and Sauna

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Sun Deck

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

    • -

      Cafe

    • -

      Restaurant

  • Object Information

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      Fax

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      Safe

    • -

      TV

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      Closet

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Sport/Entertainment

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      Indoor Pool

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      Swimming Pool

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      Sauna

    • -

      Gym

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      Tanning Studio/Solarium

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      Events

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

Around this property:

Beach

32000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

680

Very Good

481

Average

172

Poor

56

Terrible

57

Recent Reviews: 1446

  • User:Rodrigo O

    Trip type: Business

    A great stay at an amazing value-for money hotel

    rating27 Sept 2026

    Excellent experience. The hotel is very well located at the heart of Buenos Aires. The lobby is convenient and comfortable to have small meetings in a relax environment if needed. Rooms are very spacious. The room service is attentive to detail and rooms are very clean. Just in case I usually stay on high floors but a colleague staying at a lower room did not complain at all about noise. The best probably is the size of rooms. Gestor de Experiencia, Guest Services / Front Office at Emperador Hotel Buenos Aires, responded to this review Dear Mr. Rodrigo, thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our central location, spacious rooms, and attentive room service. We look forward to welcoming you back for another excellent experience.Kind Regards,Yamila CarulliFront Desk Manager
  • User:LisaMDL

    Trip type: Couples

    Can’t really complaint except for it feeling ‘soulless’

    rating16 Aug 2026

    This was not a hotel chosen by us but one selected by our cruise company, Quark, for one night before flying to Ushuaia. We didn’t love it and it would not have been our choice. But we also didn’t hate it, and nothing in our short stay is worthy of a ‘complaint’. It was just ‘so so’. It didn’t have the feel of a five star hotel as stated, but nor did we really need 5 star either - it just very much felt like a business or conference hotel and certainly did not fulfil its promise of ‘refined design’. It felt like it’d had a recent make over of the rooms with a big splash of ‘standardisation’, stripping the room of soul and making it just like any other hotel room. That said, if you are looking for space, that’s sure what you get!!! We could open up and lay out all our suitcases on the floor and still have room to move around freely, and we believe we were only assigned an entry level ‘deluxe room’.  Breakfast to serve the hoards who were heading off on the cruise was VERY average.  What can you expect I suppose, but the quality felt around the ‘Holiday Inn Express’ level, if even that. Gestor de Experiencia, Guest Services / Front Office at Emperador Hotel Buenos Aires, responded to this review Dear guest, thank you for sharing your experience. We appreciate your feedback and will take your comments into consideration as we strive to enhance our services. We hope to have the opportunity to welcome you again in the future to offer you a better experience.Best Regards,Yamila CarulliFront Desk Manager
  • User:G M

    Trip type: Business

    ideal stay in Buenos Aires

    rating12 Jul 2026

    Location is great for my needs.Their atmosphere is great, a cozy elegant ambience. The rooms are ample and with the necessary for a business or pleasure visit.It is very clean, and their service is good.If you want a pleasant visit, with a convenient location, restaurants close by and a very efficient attention I recommend you visit Hotel Emperador. Gestor de Experiencia, Guest Services / Front Office at Emperador Hotel Buenos Aires, responded to this review Dear guest, thank you for your wonderful feedback. We are delighted to hear that our location, ambiance, and service met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant stay.Best Regards,Yamila CarulliFront Desk Manager
  • User:k7vidya

    Trip type: Couples

    A bit pricey for my liking.

    rating17 Jun 2026

    This was the hotel offered by Hx Expeditions, prior to our Antarctic Expedition. We were only here for a night. The check in was quick & easy and we got our room straight away. Room was beautiful and very big, facing the hotel garden. We decided to have a quick lunch and a drink at the bar, took so long to arrive and VERY pricey. Gestor de Experiencia, Guest Services / Front Office at Emperador Hotel Buenos Aires, responded to this review Dear guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the quick check-in and the spacious room. Your feedback regarding the dining experience is valuable, and we will use it to enhance our services. We hope to welcome you again in the future.Best Regards,Yamila CarulliFront Desk Manager
  • User:nick22481

    Trip type: Couples

    Avoid Hotel Emperador for better options in Recoleta

    rating22 May 2026

    Hotel Emperador certainly nails the location, placing you right in the heart of Recoleta, but that is unfortunately where the perks end. It is truly disappointing to find a property marketed as a five-star establishment failing so spectacularly at the basics of hospitality. We stayed for a full week, yet our in-room coffee supplies were provided only on the first night, and the breakfast service was, frankly, abysmal. It is hard to shake the impression that the hotel is struggling to remain profitable, as the pervasive atmosphere of penny-pinching and the noticeable absence of standard services make it clear that guest comfort is no longer their priority.For the price point they are demanding, the experience feels entirely out of sync with expectations for this tier of hotel. I strongly encourage anyone planning a trip to Buenos Aires to look into the myriad of other choices within the Recoleta neighborhood. There are several alternatives that are comparatively priced but offer a level of service and attention to detail that actually honors the "five-star" designation. Save yourself the frustration and choose a property that treats its guests with the standard of care they deserve. Gestor de Experiencia, Guest Services / Front Office at Emperador Hotel Buenos Aires, responded to this review Dear Guest, thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations during your stay. Your comments are invaluable to us, and we will address the issues raised to enhance our service. We hope to have the opportunity to regain your trust in the future.Best Regards,Yamila CarulliFront Desk Manager

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