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Faena Hotel Buenos Aires

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Faena Hotel Buenos Aires

locationDowntown, Buenos Aires

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About Faena Hotel Buenos AiresAbout Faena Hotel Buenos Aires

Location

This charming city hotel has an ideal location just metres from the Rio de la Plata. It offers an urban oasis located in the neighbourhood of Puerto Madero Este, a few meters from the financial heart of Buenos Aires and the historic district of San Telmo, with its cobbled streets, and old, colonial architecture. The family-friendly business hotel is around 20 minutes from Jorge Newbery Airport and approximately 40 minutes from Ezeiza International Airport.

Facility

90 rooms are located on 7 storeys and can be reached by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a restaurant with air conditioning, a café, a bar and a pub. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Faena Hotel Buenos Aires Amenities at Faena Hotel Buenos Aires

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Pub(s)

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1496

Very Good

326

Average

148

Poor

83

Terrible

84

Recent Reviews: 2137

  • User:Guilherme B

    Trip type: Business

    Faena Hotel is a tourist attraction by itself

    rating21 May 2026

    The hotel itself is a tourist attraction. The red velvet decor, the pool area and all the corridors, bar, restaurant - fantastic vibe! Room was large and very nice, as well as very helpful staff. My trip was on business, so I didn't have much time to enjoy the surroundings and the hotel facilities, but will definitely come back with the spouse! Gestor de Experiencia, Guest Services / Front Office at Faena Hotel Buenos Aires, responded to this review Dear Mr. Guilherme B, thank you very much for your wonderful review. We are delighted to hear that you found our hotel to be a tourist attraction in itself, and that you enjoyed the unique decor, spacious room, and the helpfulness of our staff. It is gratifying to know that despite your business trip, you were able to appreciate the fantastic vibe of our facilities. We look forward to welcoming you back with your spouse, allowing you to fully enjoy all that we have to offer. Your satisfaction is our priority, and we are eager to provide you with another memorable experience.

  • User:Nadia M

    Trip type: Friends getaway

    Far Below Expectations

    rating19 May 2026

    I stayed at this hotel for four nights, but unfortunately I was quite disappointed with the overall experience.At breakfast, there were no proper vegan options available on the menu. The staff would simply improvise with whatever ingredients happened to be available at the moment. It also became clear that the chef did not fully understand the concept of a vegan lifestyle, as cream cheese was added to one of my breakfasts.Beyond that, during my stay there were also certain celebrities staying at the hotel, and because of this we were repeatedly asked not to remain in some of the common areas, despite the fact that we were not disturbing anyone. This made it very evident that some guests are treated with clear preference over others.For a hotel that is considered five-star, the experience fell far below expectations. Sadly, I would not choose to stay here again. Gestor de Experiencia, Guest Services / Front Office at Faena Hotel Buenos Aires, responded to this review Dear Nadia M, thank you for taking the time to share your experience with us. We sincerely apologize for not meeting your expectations during your recent stay. Your feedback regarding the breakfast options and the treatment of guests is invaluable, and we will address these concerns with our team to ensure improvements are made. We strive to provide an exceptional experience for all our guests, and it is clear we fell short in your case. We appreciate your insights and hope you might consider giving us another opportunity in the future to demonstrate our commitment to service excellence.

  • User:CarolElizabeth50

    Trip type: Business

    So lovely will recommend ❣️

    rating18 May 2026

    The look and feel of the entire hotel is Devine. The concierge is remarkable. However the breakfast and the staff need to improve to keep up with the 5 stars of the hotel Gestor de Experiencia, Guest Services / Front Office at Faena Hotel Buenos Aires, responded to this review Dear Carol Elizabeth, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you found the ambiance of the hotel divine and that our concierge team made a remarkable impression on you. Your feedback is invaluable to us, and we are committed to continuously enhancing our services to meet the high standards we strive for. We truly appreciate your recommendation and look forward to welcoming you back in the future for another exceptional stay.

  • User:AMIROM L

    Trip type: Business

    Incredibly Lovely Amazing Faena

    rating01 May 2026

    I just spent two days in Buenos Aires for work and stayed at the Faena Hotel. What an incredible experience. From the moment I arrived, the check-in was warm, attentive, and professional. The service throughout the stay was excellent, especially the room service, which was impressively fast.The hotel itself is unique and simply stunning. The atmosphere is one of a kind, and the decoration is always bold, artistic, and impactful — every corner feels special.Highlights:• The sambayón (zambayón) ice cream is an absolute must-try.• The gym is by far the best-equipped in the Puerto Madero area. I’ve stayed at several nearby hotels, and none come close.• If you have time, book a massage at the spa — it’s fantastic.For dining, my favorite was El Mercado. The rocket (arugula) salad, entraña or lomo, and the pavlova for dessert make the perfect meal. It’s truly a recipe for heaven!The location in Puerto Madero is excellent — safe, beautiful, and perfect for pleasant walks.Overall, the Faena delivers a memorable, high-end experience with exceptional service, unique design, and great comfort. Perfect for both business and leisure trips. Highly recommended! Gestor de Experiencia, Guest Services / Front Office at Faena Hotel Buenos Aires, responded to this review Dear Ms. Junqueira, thank you very much for your wonderful review. We are delighted to hear that your experience at our establishment was incredible and that you found our service warm and attentive from the moment of your arrival. It is gratifying to know that you appreciated the unique atmosphere and artistic design of our hotel. We are particularly pleased that you enjoyed the sambayón ice cream, the well-equipped gym, and the fantastic massage at the spa. Your compliments regarding El Mercado and its culinary offerings are greatly appreciated. We look forward to welcoming you back for another memorable stay, whether for business or leisure. Thank you for your high recommendation.

  • User:Otto D

    Trip type: Couples

    A perfect stylish hotel in Buones Aires with professional and friendly service

    rating18 Apr 2026

    We stayed 2 nights in March 2026 at the FAENA Hotel before our 3 weeks cruise back to Europe. The hotel is perfect centrally located at the stylish modern Porto Madero. Our whole stay was amazing and we felt the professional hospitality and the positiv spirit of the staff. Friendly personal service at the reception, spa, bar and restaurants. The style of this hotel was great and we enjoyed the whole stay. We had a fine lunch and 2 dinner at both restaurants in the hotel. (Restaurant el Mercado and the elegant stylish Italpast).The nice room was functional, elegant, cosy and stylish. The breakfast at the hotel excellent. Already the offered hotel pre-services and reservation handling before our stay where really professional too and helpful. The hotel has organised our airport and habour car-transfers and gave us suggestions about sight seening programmes. A great concierge team.The Rojo Tango location " Il Cabaret" directly in the hotel, was really great for our final evening with a fantastic professional tango show in a elegant setting with fine wines and excellent friendly service. As experienced travellers and we can really recommend this elegant hotel in Buones Aires. Gestor de Experiencia, Guest Services / Front Office at Faena Hotel Buenos Aires, responded to this review Dear Mr. Otto D, thank you very much for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed your stay at our hotel and appreciated the central location in the stylish Puerto Madero. It is gratifying to know that our team provided you with professional and friendly service across various areas, including the reception, spa, and restaurants. We are also pleased that you enjoyed the dining experiences and the fantastic tango show at Rojo Tango. Your kind words motivate us to continue delivering exceptional hospitality. We look forward to welcoming you back on your next visit to Buenos Aires.

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