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Alto Calafate Hotel Patagonico

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Alto Calafate Hotel Patagonico

locationArgentina, Calafate

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About Alto Calafate Hotel PatagonicoAbout Alto Calafate Hotel Patagonico

Location

This design hotel is located at the entrance of the town. Guests can enjoy splendid views of Lake Argentino, Calafate Hill, as well as views of the town from any part of the hotel. El Calafate International Airport is located 20 km away.

Facility

The hotel has 103 rooms, including 2 suites, 30 single rooms and 69 double rooms, which are located on 3 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

Rooms

Rooms are equipped with individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and hydrotherapy treatments. Activity coordinators organise an entertainment programme for adults and children (for a fee).

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Alto Calafate Hotel Patagonico Amenities at Alto Calafate Hotel Patagonico

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Catamaran

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      Entertainment Programme

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sailing

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      Sauna

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      Sun loungers

LocationLocation

Map preview

Around this property:

City Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

742

Very Good

535

Average

140

Poor

55

Terrible

35

Recent Reviews: 1507

  • User:Monica P

    Trip type: Family

    Alto Calafate Hotel Patagonico - Above and Beyond

    rating23 Mar 2026

    During our trip to El Calafate, our original hotel was unable to accommodate a change in our itinerary. Our travel agent suggested two alternative options, one of which was Alto Calafate Hotel Patagonico. We weren’t sure what to expect. On the way to the hotel, our driver mentioned that it was the oldest hotel in El Calafate and that we would be well taken care of. We were curious but reserved judgment.Upon arrival, we were warmly greeted by Esteban Ruppel. The hotel, while older, was very clean and had a pleasant reception area. Esteban personally checked us in and even stepped away from the desk to give us a brief introduction to the hotel. Because we had booked last minute, we initially had two rooms with Queen beds each. I asked Esteban if it might be possible to change one of our rooms to have two twin beds, fully expecting a firm no—but instead, he did some checking and came to our door to let us know the change was accommodated.From that moment on, our experience was wonderful. The hotel was always clean, and the staff consistently went above and beyond to help. Esteban Ruppel, Valentina Britez, Valentin Pecovich, Maura DiCola, and the many other friendly staff members made our stay truly memorable. The rooms and hotel were spotless, the hilltop location offered amazing views, and they provided convenient transportation to the city center each afternoon. Breakfast was excellent and a perfect start to each day.Even though we had no idea what to expect from this last-minute change, we were pleasantly surprised. We are completely satisfied with our stay and highly recommend Alto Calafate Hotel Patagonico. Thank you, Esteban, Valentina, Valentin, and Maura—you made our stay unforgettable!

  • User:Gill P

    Trip type: Couples

    Could do better

    rating08 Feb 2026

    The reception area and the dining room were well appointed. The bedroom was old fashioned and in need of an upgrade. Shower over bath, minimal toiletries. Only 2 teabags and no coffee in the room. Seemed to have “rules”, no you can’t have a drink in the lovely lounge only sit on a dining chair in the restaurant. Wouldn’t lend us a corkscrew even though we were happy to pay corkage. Staff were pleasant but seemed to have to defer to a higher authority. Unable to make recommendations or book a nail bar. Just felt a bit military and unhelpful. Please pay your bill mid stay, only allowed a small amount on credit. We had 1 dinner and a lunch. Seems odd for a hotel that says it’s 4 star. Never happened to us before. Free shuttle to town is a great service. Breakfast standard, cooked didn’t inspire.

  • User:Hernandez1697

    Trip type: Solo travel

    The best Hotel of my trip

    rating10 Jan 2026

    This hotel was other thing. Very proffesional and proper staff. I was just amazed how them received you (and when I tell them that includes the bartender, the chauffeur of the shuttle to downtown, the hosekeeping) with a full orientation of all the amenities. I just was in shock. But thinking about it, this is the way the Hotels should welcome their customers. I was a Custumer Service District Manager and they just did what they are supposed to do. Congrats to all that staff!!!! Oh!, and they were all very young people! Thanks for a great stay.Special thanks to Matías, he was my bartender, mi paño de lágrimas, my friend for just two days. Gracias.

  • User:Doreen M

    Trip type: Solo travel

    Patagonia Retreat

    rating09 Jan 2026

    I almost cancelled my booking when I read a recent review. I'm glad I didn't as this is an excellent hotel choice if visiting Patagonia. I arrived early and had lunch at the hotel restaurant. My room was ready before I finished my lunch. The hotel is nicely appointed and offers sweeping lake views. There are also views of the mountains and fiends with wild horses. As a tea lover, I appreciate the kettle and two tea cups with tea bags and sugar in the room. My reservation included free breakfast buffet which was adequate. Desserts and their presentation make this feel like a five star hotel. The gym, sauna, steam showers, pool and massage (fee) are added bonuses. The staff is particularly friendly and attentive. The free shuttle to town also a plus. Really enjoyed my stay here!

  • User:Daydream27801945598

    Trip type: Couples

    Horrible hotel!!!

    rating19 Dec 2025

    We booked this hotel on Expedia based on the photos. Photos must be at least 10 years old. When we drove up to the hotel it looked abandoned. Paint peeling off the building, weeds everywhere and clearly no recent landscaping maintenance. I couldn't figure out how I was able to book this place if it was out of business. My wife said lights were on inside so it might be open. Got out of the car to go check it out. She was right, despite all appearances the place was still open. I went up to front desk and asked if i could see the room. Clerk responded that it was not possible. Against my better judgment, we still checked in. (We had prepaid for 3 nights and I just figured it would be easier than to try to get our money back.) Room was terrible and carpet was extremely dirty. We grabbed our luggage and left. Ended up at Montano Boutique Suites a few minutes away. Room was half the price and 10 times nicer!

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