Complejo Turistico Americano

Name: Complejo Turistico Americano
Address: Ruta 12 Km 5, Iguazu, argentina
Telephone: +44-204-505-9777
Rating: 3.6

Iguazu, Argentina

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About Complejo Turistico Americano

location

The hotel is located in the middle of a park which is 17 acres in size and surrounded by beautiful natural scenery. It is just 3 km from the city of Puerto Iguazu and 15 km from the Iguazu Falls.

facility

The holiday village has a lift and features 85 rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a mini fridge. A telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.

sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols are available on the sun terrace. There is a poolside snack bar as well. Guests can choose from a range of leisure activities, including tennis, volleyball, a gym, table tennis and billiards. Children are well looked after in the kids' club.

meals

Dining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Staff are also happy to provide children's meals.

Amenities at Complejo Turistico Americano

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Internet access
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  Laundry Service
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  Playground
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Wifi
Building Information
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  Garden (m²)
Common Area
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  Game Room
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  Picnic area
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  Sun Deck
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
Hygiene
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  Contactless check-in/-out
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Barbeque
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  Cafe
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  Restaurant
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
Transfers
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  Airport Transfers
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  Shuttle Service

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

168

Very Good

244

Average

136

Poor

Terrible

Recent Reviews: 658

User:A H
Trip type: Solo travel
Over rated
15 Sept 2023
Drastically overpriced, extremely rundown. Housekeeping was for the most part nonexistent. What the property lacks, the staff at the front desk and at the morning buffet made up for it. Very helpful.
User:Monicaverduci
Trip type: Family
Low maintenance and dirty rooms
31 Dec 2019
They charged me for a fee that was never disclosed at booking and of course it wasn’t in my voucher. To do the check in they asked for everyone’s passports I thought they wanted to check ID’s but not only that they took photocopies of every single page of the passport even for kids they argued that this was a requirement from Expedia.com to check immigration status! Room was dirty, cockroaches and even a scorpion in the bathroom. Pool was dirty plus a frog that nobody came to took out of the pool. The other pool the floor and walls were green and even cables came out of a whole were you can see there was a light before. Personnel doesn’t help at all plus the manager was rude and disrespectful at the check in. There is a long walk to your room that has no lights. Be ready to lift your luggage because there is no path to your room the floor is rocks and grass. Rooms have no phone to communicate with front desk. This place has no maintenance at all. Restaurant is clean but doesn’t have too much food choices. Don’t recommend it at all.
User:williamv840
Trip type:
Disappointed stay.
25 Dec 2019
We arrived at 2.30pm; did paperwork etc; at 2.40pm were told checkin was at 3pm and we had too wait. Not sure why. Were escorted to the room (because of distance) and the room had a double bed even though we had requested two single beds. Back to reception- who all of a sudden became over friendly and apologetic. Another long walk to another wing and we had our room - now 3.45pm Room clean but very basic. In the morning NO hot water for a shower. No telephone in room so could not contact reception. Had breakfast because of a tour and informed reception on the way out. He made a note and promised to look into it. Upon our return water was warm but not hot. The next morning it was hot. No apology or explanation given. Good was quite acceptable and breakfast was of a good standard and variety.
User:fencejumper
Trip type: Couples
adequate for 2 night stay
23 Aug 2018
This hotel is rather dated, and there were a few problems. Staff was friendly, and even printed our boarding passes. It seems that there is no longer a business centre with computers/printer for that purpose.We had room 51, which was a decent size.Good bed and pillows. The bidet leaked and the solution was to place towels around it. Warm water only the second day. As it is winter, no one used the two pools, but they appeared to be well maintained. The evening buffet and breakfast buffet were adequate, but nothing exceptional. The breakfast is included with the room. There are really no other options besides going into town,as this location is more remote. The pavers and rock walkways are difficult for walking, especially for someone with an ankle problem. Poorly lit in places, so bring a torch/flashlight. Internet only in lobby and restaurant, but that was fine for a few days. Booked as part of a package deal from an agency in BSAS.Fine for two nights, and we were there, like many others, for the falls.
User:SuperMayte11
Trip type: Family
Christmas dinner
23 Dec 2016
Everything was going good till Christmas eve arrive, we asked in 22nd if was going to be a dinner at hotel restaurant on 24th receptionist told us it was going to be, we asked like 3 times to be sure they told us that will be a good dinner, when 24th arrive there were nothing! We got mad about it, they recommend us a restaurant suppose was going to be a discount but was nothing, we spend a lot of money in a dinner just because receptionist didn't tell us about dinner.