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Gran Hotel Tourbillon Cataratas

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Gran Hotel Tourbillon Cataratas

locationIguazu, Iguazu

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About Gran Hotel Tourbillon CataratasAbout Gran Hotel Tourbillon Cataratas

Location

This family-friendly hotel is conveniently located on Route 12, which gives guests direct access to the National Park in only 10 minutes. Puerto Iguazu city centre is a 5-minute drive away. This road takes guests directly to Argentinean customs at the border with Brazil. There is also a duty-free shop at the border for guests to enjoy. The nearest airport is a 15-minute drive from the hotel.

Facility

69 rooms, including 4 single rooms, are located on 2 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The resort has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For those who wish to stay active while on holiday, the resort offers tennis. Sport and leisure facilities at the resort include a gym, table tennis and billiards. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, massage treatments and a solarium.

Meals

Various dining options are available, including a restaurant with air conditioning, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Dinner is also served as a set menu. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Gran Hotel Tourbillon Cataratas Amenities at Gran Hotel Tourbillon Cataratas

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Playground

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      Restaurant(s)

    • -

      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Tourist Centre

23 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

177

Very Good

209

Average

128

Poor

66

Terrible

39

Recent Reviews: 619

  • User:Arknwarrior

    Trip type: Couples

    Old and Dated

    rating26 Sept 2024

    The room was very spacious but old and dated. The bathroom is old and dated. Bring your own shampoo and bath gel. My favorite part of this hotel is Martin Rios and Edgardo who provide taxi service. They work in the hotel and are very helpful. It is unlikely I will stay in this hotel again. A lot of the tourists are local/Argentinian/Latin American.

  • User:Nicole V

    Trip type: Couples

    AVOID!!!

    rating07 Feb 2024

    AVOID AT ALL COSTS! They don’t wash the linens between guests! It is run down and absolutely disgusting! The breakfast is horrible. The restaurant is good but they gave me a bottle of water that smelled like marijuana and tasted bad even tho it was sealed! Way too expensive for the complete disaster that it is! GRAN HOTEL TOURBILLON RESERVAS, Ventas at Gran Hotel Tourbillon, responded to this review Estimados, Muchas gracias por su reciente estadía en nuestro hotel, agradecemos y valoramos se haya tomado un tiempo en dejarnos un comentario, lamentamos ante alguna experiencia negativa, estaremos trabajando en ello. saludos cordiales

  • User:Carrie B

    Trip type: Couples

    It’s OK…..

    rating16 Jan 2024

    If you are expecting a sparkly, brand new place, this is NOT for you. The grounds are pretty, the room was clean, we liked the area, the cab service from the lobby was good and the breakfast was ok. I gave it a 4 not a 3 as it worked well for us. We paid with points so the price was right. It is close to the falls and we were one of the later pickups for our tour ( 7:50 vs 7 am). There were a few things within walking distance (beer place and the wildlife refuge). It is kit for everyone but was perfect for us. GRAN HOTEL TOURBILLON RESERVAS, Ventas at Gran Hotel Tourbillon, responded to this review Estimados muchas gracias por alojarse en nuestro hotel, agradecemos el tiempo que se ha tomado en dejarnos un comentario al repecto, los saludamos muy cordialmente Evangelina BritosReservas

  • User:Jblaz1

    Trip type: Couples

    Great value for money big rooms..

    rating04 Jan 2024

    Booked for 3 nights to see the Falls mainly. Hotel is ok but dated . Needs a revamp but for the price was excellent. Restaurant basic nothing special just ok. Buffet breakfast ok with usual pastries fruit cereals. Pool area not very clean needs updating in general but if it’s a short stay then this is ideal. Hotel taxi service excellent ask for Martin He is great. GRAN HOTEL TOURBILLON RESERVAS, Ventas at Gran Hotel Tourbillon, responded to this review Estimados muchas gracias por alojarse en nuestro hotel, agradecemos el tiempo que se ha tomado en dejarnos un comentario al repecto, lamentamos alguna experiencia negativa, estamos trabajando en ello. los saludamos muy cordialmente Evangelina BritosReservas

  • User:ananas3757

    Trip type: Couples

    DONT STAY HERE (...the review I wish I read before going)

    rating26 Dec 2022

    PLEASE dont stay here. It is maybe 1-star or 1.5 stars. It is DIRTY, OLD, UGLY, SMELLY and we had to stay here because we arrived at 1am otherwise I would have left immediately. Here's a list of things that were not acceptable: -Carpets were stained, dirty, not vaccumed.... really disgusting. I had to keep my shoes on the whole time. -Shower was missing a door and the shower head sprayed all the way to the sink on the other side.... - Room smelled moldy-Shower body wash dispenser was RIPPED OFF- Caulking on the tub was nasty- Doors and cabinet edges were peeling and falling apart- Towels were very thin-Bad quality Pillows-Staff was ok and let us cancel night #2Below is my review in Spanish so everyone can get this message...-----Para los que hablan espanol... Porfavor NO te quedes aqui... Este hotel esta enganandote en las fotos.... Tuvimos una experiencia horrible. De 2 noches reservadas, cancelamos la segunda y nos fuimos a Mercure. Llegamos a la 1am del aeropuerto y solo por eso nos quedamos aqui una noche despues de pedir cambio de cuarto.Esto estuvo mal en los 3 cuartos que vimos: Las alfombras muy manchadas. Huele a viejoLa ducha no tenia puerta y se salia el aguaLas toallas son de muy baja calidadTodo muy viejitoLas almohadas con bolas todas deshechasEl desayuno muy malo... basicamente pan y frutaLa recepcion y el servicio bien pero pues... el espacio horrible. No vimos el resto del hotel... me dio asco estar aqui una noche, no nos quitamos los zapatos mi novio y yo por lo feo que estaba la alfombra. :(

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