Esplendor by Wyndham Mendoza

Name: Esplendor by Wyndham Mendoza
Address: Corner of Maza St. and Emilio Civit St., Mendoza, argentina
Telephone: +44-204-505-9777
Rating: 4.3

Mendoza, Argentina

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About Esplendor by Wyndham Mendoza

location

The hotel is located in the town of Maipu, a 12-minute drive from the capital city of Mendoza and close to many of the area's attractions such as the historical centre, the museum of wine, the hill of La Gloria and Thermal Park of Cacheuta. The hotel is located near the famous wine route and guests can visit the Familia Zuccardi winery, Lopez, and the Finca Filchman Trapiche Tributo, all in the town of Maipu or close by. Guests can also visit well-known olive oil mills which, along with wine, is a typical product of the region and famous worldwide.

facility

18 junior suites, 4 suites and 96 double rooms are located on 6 storeys and can be reached by 3 lifts. The reception desk is open round the clock. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The holiday village has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 3 conference rooms.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

sport

The pool area, which includes 2 indoor and outdoor pools, is perfect for exercising or just relaxing. Parasols on the terrace are also available. A hot tub can soothe sore muscles (for a fee). For guests who wish to keep active, cycling/mountain biking and horse riding are available. The surroundings of the holiday village offer an ideal environment for skiing. Sport and leisure facilities at the complex include a gym, table tennis and aerobics. The complex offers a range of facilities in the wellness area. Options include a spa and, for an additional fee, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club, a casino and a nightclub.

meals

Various dining options are available, including a breakfast room and a café. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Breakfast and a lunch buffet are served every day. Staff are also happy to provide children's meals.

Amenities at Esplendor by Wyndham Mendoza

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Casino
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Playground
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Reception
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Sauna
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  Gym
Transfers
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  Airport Transfers

Location

Around this property:

City Centre

1000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

722

Very Good

461

Average

141

Poor

Terrible

Recent Reviews: 1400

User:Peter W
Trip type: Friends getaway
Bad Experience
17 Jan 2024
This IS NOT a 4 star hotel. For me, 0 stars.New Year's Eve and new year's day no food, except for breakfast, for guests, not even bottled water could be purchased. They blamed some stupid government law.Rubbish! All quality hotels have resturants for guests. The adjoining resturants were closed.The "hotel" was notified 3 months in advance that Aerolineas Argentinas, their national carrier, had pushed back our flight by one day. The hotel refused to refund us for that night. We had paid in full. 3 months written notice was given ?? . Our booking was made through the South American Tourism Office. Read their Cancellation Policy before you book! ??. It essentially leaves it's up to the hotel's discretion. Corporate policy should promote exceptional customer service not promote greed. Strangely if you book through Booking.com free cancellation. Figure that one out. ?No restaurant for dinner, breakfast only, which is ordinary.Poorly stocked poolside bar which they shut at any time that pleases them. Disgusting factory made "toasted" ham and cheese sandwiches were served at the poolside.No 24 hour management to escalate complaints. You had to fit in with the day manager whenever that person decides to show up. They are incompetent and should be held accountable. On departure they tried to overcharge us. They claimed there were several more drinks in the fridge on our arrival than there actually were.One glass for 2 people in our room. This was pointed out to the front desk. No result. Poorly trained and even lazy staff.No notepad and pen in the room.No in room tea and coffee making facilities.No room service.The key card room lock operation was unreliable and the locks are out of date.No tissues provided in the bathroom. Old Television, local Spanish stations only. No network connectivity. So no Netflix, Youtube or other online services.On the plus side the bed was comfortable, room was clean, reception staff were good but lacked authority and or confidence to make decisions.Will never stay in a Wyndham hotel any where in world again unless we have to ??????. Take the photos with a grain of salt too. I recommend you stay in downtown Mendoza. Any where but this place. Esplendor Mendoza, Director General at Esplendor by Wyndham Mendoza, responded to this review Dear Peter,It is with great sadness that we read your comments, since your experience is very far from the standards of service we aim to provide. As a 4 star hotel part of an international brand such as Wyndham our goal is to succeed our guests expectations and ensure memorable stays. Regarding your reservation, this was made through a third party and it was a non refundable rate negociated with such agent, we had no knowledge of any changes in your flights otherwise we would have looked at solving the issue during your stay. However we notice we have failed in the communication of the resorts services these past holidays, as they were provided on a particular time frame that differed from the usual. We can assure you we will be working on improving this and all other aspects that have fallen short of excellent service standards. We are at your service. Kind Regards,Jorgelina AvellanedaHotel Manager
User:Travellingwillies
Trip type: Couples
Comfortable, but missing an "extras"
29 Apr 2023
No tea/coffee making facilities in room, or available outside of breakfast times. Room initially had no working aircon, no TV remote, although this was remedied. All TV channels in Spanish, no other languages catered for.
User:Roam35089619430
Trip type: Couples
Not Recommended
26 Feb 2023
We stayed 5 nights and must say we are very disappointed with the overall experience.- room not clean on arrival- stray cats roaming the lobby.- very poor wifi, only works well in lobby area.- Found it difficult to communicate with majority of staff . English training required ! - Location not ideal.- Pool area ok !- Room ok need to improve bathroom , ( shower is in bath tub leaking taps etc ) A below average hotel.
User:BernardoLarreta
Trip type: Couples
Great cost benefit
15 Oct 2022
Great cost-benefit. Room was Very clean. Nice staff. Easy to go places and it is inside a complex with lots of structure: restaurants, super market, bank, casino, etc.Downside was the breakfastwhere we had to pay extra for eggs. All the rest was include. That was a first for me.
User:ferhlopez
Trip type:
Ok but not big deal
04 Jan 2021
Rooms are ok but noisy and toilets are a bit small. Location is closer to the winery’s but 15 min away from the city. Breakfast is no unlimited but served by waiters on demand. Free parking is included.