Esplendor by Wyndham Savoy Rosario

Recent Reviews: 2370

• User:chuzitaUS

  Trip type: Couples

  Could have earned 4 stars

  31 May 2026

  I would have given the hotel a 4 star because they own this wonderful theme bar/ restaurant called Rock and Feller. This is the classy old Savoy hotel that was nicely renovated. Still there are some pitfalls that should be addressed. For example a young girl at the reception kept on asking for my passport because my address is in the US, though I explained that I have dual citizenship, she got quite frustrated. Then our AC literally exploded off the machine, shooting a huge directional vane over our heads across the room. Fortunately we got to address the issue with "Brisa" who resolved the situation the way it is expected when you have a nasty episode, she gave us a nicer room. Thank you Brisa, you saved your hotel reputation! But the next day, nobody made our room though we told the receptionist and nobody would answer the phone. Axel Starke, Director General at Esplendor by Wyndham Savoy Rosario, responded to this review Dear Guest,Thank you for sharing your detailed feedback. As General Manager, I sincerely apologize for the operational shortfalls and the unacceptable AC malfunction during your stay. I am deeply relieved no one was hurt, and our Head of Maintenance has already inspected the unit to ensure this remains an isolated incident.I also regret the frustration during check-in regarding your dual citizenship, as well as the subsequent oversight by our housekeeping and phone service. We are addressing these points with our team to reinforce our training and service consistency.On a positive note, I am incredibly proud of Brisa for her swift professionalism in upgrading your room and restoring your confidence in us. I will personally commend her. I am also glad you enjoyed our historical property and Rock & Fellers.We appreciate your valuable feedback and hope to welcome you back for the flawless experience you deserve.Sincerely,

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• User:RobertIslington

  Trip type: Solo travel

  A very pleasant stay.

  28 Oct 2025

  I stayed in the hotel for five weeks and I always found the staff very helpful, informed and pleasant. My room was spacious, clean and very comfortable. I liked the historical aspect of the place very evident in the corridors with the high ceilings and marble stairs. The breakfast included was consistently good. As the hotel is in the downturn area of Rosario it's conveniently located. Not far from the mall and shops. Also you can walk to the river. Highly recommended. Axel Starke, Director General at Esplendor by Wyndham Savoy Rosario, responded to this review Dear Robert,Thank you very much for sharing your experience and for choosing Esplendor by Wyndham Savoy Rosario for your extended stay. It is wonderful to know that you felt comfortable and well taken care of during your five weeks with us.We truly appreciate your kind words regarding our staff, the comfort and cleanliness of your room, and the charm of our historic building. Preserving the elegance and heritage of the hotel while offering modern comfort is something we are very proud of, and it is rewarding to hear you enjoyed it. We are also glad you found our location convenient and our breakfast consistently satisfying.Your recommendation means a lot to our team. We hope to have the pleasure of welcoming you back on your next visit to Rosario.Warm regards,

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• User:dylangtown

  Trip type: Solo travel

  Make a reservation anywhere else!

  06 Jul 2025

  You'd think that at a four-star hotel, the staff would be able to communicate with foreign guests even with the simplest requests, but that's not the case at the Savoy. We were terribly disappointed and disgusted with the reception service.If you're looking to practice your miming, this is the place for you – the staff is perfect for giving you confused looks and not knowing how to respond to simple requests, from bringing fresh towels to the room to helping you resolve a Wi-Fi issue. No matter how many times you call them throughout the afternoon, you won't get a response.Going down to reception isn't much help either, unless you're prepared to play Pictionary every time you try to ask them for something. It's ideal for immersing yourself in a spiritual retreat: no one understands you, no one answers, and you have plenty of time to reflect.The facilities, the Rock & Roll decoration and breakfast are the only positive aspects I can highlight. The check-in process was tedious, and the receptionist, whose name I believe was Camila, was so lacking in kindness and empathy that the rate should already include a discount just for interacting with her.It's inconceivable that at a high-end hotel, receptionists can only say hello and goodbye. I asked them to wake me up at 8:00… I imagine it was 8:00 in some other time zone because it hasn't happened yet.I asked another receptionist, whose name was Mikaela, for directions to a water dispenser. I ended up taking more steps than in a marathon, so I assume she doesn't even know where it is. The way they treat you makes you wonder how a manager can allow such incompetent people to run the front desk.If you're a foreigner, don't even bother coming here. They have a unique ability to openly ignore you. You can tell they've practiced it for years. In the end, the hotel restaurant staff were more than helpful, and the food was incredible.I don't recommend coming here, no matter what language you speak. You'll find more competent and friendly people ANYWHERE else. Axel Starke, Director General at Esplendor by Wyndham Savoy Rosario, responded to this review Dear Dyla,First of all, we would like to thank you for taking the time to share your feedback with us, even though we deeply regret that your experience at Esplendor Savoy Rosario did not meet your expectations.We sincerely apologize for the difficulties you encountered during your stay, particularly with regard to communication and the service provided at reception. Please know that this is far from the standard we strive to uphold, and your comments have been taken very seriously.We understand how frustrating it must have been to feel misunderstood and unattended, and we truly regret not having been able to offer you the level of service and attention you rightfully expected. We will review this situation internally to ensure that these shortcomings are addressed with the team, reinforcing the importance of clear, kind, and effective communication, especially with our international guests.On a positive note, we are glad to know that you appreciated our facilities, our unique decoration, and the service provided by our restaurant team.Once again, we apologize for the inconveniences you experienced, and we appreciate your valuable feedback as it helps us improve. Should you decide to give us another opportunity in the future, it would be our priority to ensure a far more satisfying stay.Kind regards,

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• User:Rollin_along_Mom

  Trip type: Family

  Beautiful hotel with great service...and squeaky floors.

  05 Jul 2025

  This beautiful building, built in 1910, is in a good location--easy walk to shops, restaurants, and the park area. This rock and roll themed hotel has a great staff, ready to take care of you as you walk in. The rooms were clean and well cared for (we stayed in Rm. 310). The building retains much of its charm from its 1910 glory days--like its beautiful staircase, but has the modern conveniences required by today's traveler. The room for three we stayed in had a king size bed and a twin bed, separated by a full height wall, open on either end, that gave a bit of privacy. The furnishings were helpful. The room had an armoire, a TV stand and a desk and chair. It also had a microwave and refrigerator. The bathroom was very adequate, with space to put things down and hooks on the wall. There was also a makeup mirror in the bathroom--nice touch! There is an additional full-length mirror in the bedroom, so multiple people can get ready at the same time. The only downside to this wonderful hotel is the extremely squeaky floors. It was impossible to step anywhere or anyhow in the room without making quite a squeaky racket. The breakfast was very good--including eggs, pastries, warm and cold cereals, fruit, veges, and a variety of breads and toppings as well as hot drinks. The eating area includes many large screens with famous rock singers' videos and concerts playing. It wasn't so loud that you couldn't talk over it, but some content in the videos may be inappropriate for young kiddos. There was one area we noted that didn't have screens that offered some seating. Extra bonus to this hotel is the ice cream shop, Rumo, right down the street. Argentina has, I think, the best ice cream in the world! Axel Starke, Director General at Esplendor by Wyndham Savoy Rosario, responded to this review Thank you so much for sharing such a detailed and thoughtful review of your stay with us at Esplendor by Wyndham Savoy Rosario. We are truly delighted to know that you enjoyed the charm of our historic building, the comfort of your room, and the quality of our service. It is wonderful to hear that our staff made you feel welcome from the very beginning and that you appreciated the small details we strive to offer for a more comfortable and enjoyable stay.We also appreciate your feedback regarding the squeaky floors. As you mentioned, our building has preserved much of its original character since 1910, and while this adds to its unique charm, we understand it can present some inconveniences. Please know that we are continuously looking for ways to enhance the comfort of our guests without losing the essence of our history.Thank you as well for highlighting our breakfast service and the vibrant atmosphere of Rock & Fellers. And we absolutely agree — Argentina’s ice cream is second to none!We hope to have the pleasure of welcoming you back in the future for another memorable stay.Warm regards,

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• User:DylanL1025

  Trip type: Business

  Sophisticated style in the heart of Rosario.

  02 Jul 2025

  Beautiful architecture, wonderful staff and the best part a heated in door pool so we could swim even when it was 0 Deg C outside. Amazing bar, restaurant Rock & Fellers downstairs with awesome, professional staff. Axel Starke, Director General at Esplendor by Wyndham Savoy Rosario, responded to this review Dear Dylan,Thank you so much for your wonderful review! We’re delighted to know that you enjoyed our hotel's architecture, the service provided by our team, and especially the heated indoor pool — the perfect way to relax even on chilly days.We’re also glad you had a great experience at Rock & Fellers; we’ll make sure to share your kind words with their team.It was a pleasure having you with us, and we hope to welcome you back to the heart of Rosario very soon.Best regards,

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