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Loi Suites Chapelco Hotel

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Loi Suites Chapelco Hotel

locationArgentina, San Martin de los Andes

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About Loi Suites Chapelco HotelAbout Loi Suites Chapelco Hotel

Location

This charming golf and ski hotel is located in a private suburb, which lies 18 km from San Martin de los Andes. The hotel is situated at the foot of a hill and offers mountain views, dominated by the first golf course designed by Jack Nicklaus in Argentina. The nearest public transport links are just 2 km away, whilst restaurants, shops and attractions can be found in San Martin de los Andes. Chapelco ski slopes are within 23 km of the accommodation.

Facility

85 non-smoking rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. The resort offers outdoor sports, including cycling/mountain biking, tennis, golf, fishing and horse riding. Water sports enthusiasts can enjoy windsurfing, canoeing and diving. With skiing, tobogganing and snowboarding opportunities, the resort offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski passes are available locally. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and yoga. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. An entertainment programme and a kids' club round out the entertainment options.

Meals

Dining facilities include a restaurant, a breakfast room and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The resort also offers special catering options. The resort offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Loi Suites Chapelco Hotel Amenities at Loi Suites Chapelco Hotel

  • Facilities

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Golf Course

20 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

282

Very Good

148

Average

73

Poor

31

Terrible

33

Recent Reviews: 567

  • User:Eddie M

    Trip type: Friends getaway

    Good hotel in a spectacular setting

    rating11 Feb 2025

    The first thing that strikes you about the hotel is the location and the view it produces. The check in was quick and easy. The room contained two beds and a super view of the mountains. The bathroom had a walk in shower and a bath. The breakfast was nice selection, including fresh fruit, cereals, meet & cheese or sweet treats. The hotel had free wifi throughout and it was a strong connection. We had a very good evening meal in the hotel, and our group had a room to ourselves. The balcony for the hotel overlooks the golf course and mountains. The golf clubhouse is a 2 minute walk from reception. Gestor de Experiencia, Guest Services / Front Office at Loi Suites Chapelco Hotel, responded to this review Dear Eddie M, thank you for your wonderful feedback! We are delighted to hear that you enjoyed our spectacular location and the breathtaking mountain views. It's great to know that your check-in was seamless and that you found your room comfortable. We take pride in our breakfast selection and are pleased that you found it to your liking. We're glad you had a pleasant dining experience and appreciated the convenience of our location near the golf clubhouse. Your kind words motivate us to continue providing excellent service. We hope to welcome you back soon for another memorable stay at Loi Suites Chapelco!

  • User:ddorf-nord

    Trip type: Couples

    Beautiful location with room for improvement

    rating04 Mar 2024

    The hotel is in a very beautiful and quiet setting overlooking the valley. The building is very tasteful and well maintained, we liked our room with a view.Some areas for improvement: the service level varies from super helpful and English speaking via helpful/not English speaking to just not motivated.The quality of food is ok, but not more and we went to San Martín for dinner on our second evening and had much better quality. Breakfast could offer healthier choices, eg muesli rather than corn flakes etc.And finally the security control to the whole area is cumbersome and a pain. Gestor de Experiencia, Guest Services / Front Office at Loi Suites Chapelco Hotel, responded to this review Thank you for your review of Loi Suites Chapelco. We appreciate your feedback on the beautiful setting and well-maintained building. We will work on improving the service level and food quality as per your suggestions. We hope to have the opportunity to welcome you back and provide a better experience. Thank you for choosing Loi Suites Chapelco.Regards,Sabrina Borbore.Guess service

  • User:ergonomictraveller

    Trip type: Couples

    Great for golf but with some key downsides

    rating29 Feb 2024

    We stayed here for golf, and from that perspective the hotel was fantastic, located alongside what has to be one of the best courses in the world and just yards from the clubhouse, where we enjoyed outstanding service from everyone, including all the Pro Shop staff. On that basis, we would recommend Loi Suites.As for the hotel itself, there were pluses and minuses. We enjoyed the food in the restaurant, we found bar and restaurant staff to be attentive and friendly and we had a very large and comfortable suite, albeit without any airconditioning, which meant our golf course view had to be blocked by curtains all day long in order to keep a blazing sun at bay. A big minus was the lack of a balcony, promised on the hotel's website. It turns out that only a few suites have balconies, and in any event all those balconies appear to be faux: they are simply wooden appendages (some looking more than a little frayed) bolted onto the outside wall and inaccessible from the rooms themselves. Certainly, no balconies appear to exist at this establishment that one could actually sit on and enjoy a morning coffee on. As for coffee - we were informed by Reception on day two of our three-night stay that only two pods per room are complimentary, irrespective of the length of stay. Make of that little instance of mean-mindedness what you will.Finally, we were checked into a room below the category our travel agent actually booked and which we'd paid for. When we raised this with Reception, we were offered a genuine suite with an outside deck, but since this offered no view at all, being on the ground floor and blocked, in stifling heat, by a small hillock, we settled for the smaller suite we'd had our luggage delivered to. An apology would have been nice, but none was forthcoming, and there was no suggestion of any refund. One can't help but feel that encouraging Reception staff to be just a little more customer-focused would do this hotel no harm at all. Gestor de Experiencia, Guest Services / Front Office at Loi Suites Chapelco Hotel, responded to this review Thank you for sharing your detailed review of Loi Suites Chapelco. It's great to hear about the fantastic golf experience and the outstanding service from the Pro Shop staff. But it's disappointing to learn about the downsides you encountered. However, according to our web site, balconys are not a thing we can assure, as we only have 2 double bedroom with them. No bedrooms have "balcony" as a service included. Also the type of rooms are not rated by the view. Any type of requests are giving due to availability.Your feedback on the need for more customer-focused reception staff is duly noted. Thank you for sharing your experience!Regards, Sabrina Borbore.Guess service

  • User:ioanam5376

    Trip type: Friends getaway

    Very nice location and food !!!

    rating27 Dec 2023

    Amazing location and staff! The property allows you to go fly fishing in the river as well as taking golf lessons! The rooms are very nice, the sun deck is amazing and the food is excellent! It is just 20 min from San Martin de Los Andes and 8 min from the airport ! loi suites, Atención al huésped/Recepción at Loi Suites Chapelco Hotel, responded to this review Thank you for your review, We appreciate your positive feedback on Loi Suites Chapelco. It's great to hear that you enjoyed the amazing location, staff, and amenities such as fly fishing and golf lessons. We're glad you liked the nice rooms, stunning sun deck, and excellent food. The proximity to San Martin de Los Andes and the airport is definitely a plus. We hope you had a wonderful stay and look forward to welcoming you back soon!Regards,Sabrina Borbore.Guess Service

  • User:tzanfolim

    Trip type: Family

    Great view and excelent place to stay

    rating08 Jul 2023

    Very nice place to stay and we got a lot of tips for things to do in San Martin from the hotel staff. It was a good thing I rented a car, since the hotel is quite far from the city center, but in a really nice location. loi suites, Guest Services / Front Office at Loi Suites Chapelco Hotel, responded to this review Buenas tardes,Nos es de nuestro agrado saber que disfrutó de su estadía con nosotros.Fue un placer asistirlo con las actividades y destinos para conocer en nuestra localidad.Lo esperamos nuevamente.Saludos cordiales.Sabrina Borbore.Atención al huésped

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