Hosteria America

Recent Reviews: 278

• User:cL121101

  Trip type: Friends getaway

  BE WARNED… exchange rate scam in operation!

  04 Nov 2023

  DO NOT STAY AT THIS HOTEL if you intend to pay with a foreign credit card, especially if you have booked via Booking.com. This hotel is using a convoluted exchange rate scam that will convert your agreed room rate, published in US$ using the ‘tourist dollar’ rate into AR$, your card provider will convert this back to your home currency using the bank rate which, at the time I travelled, was nearly 3 times lower. This tourist rate was designed to deter tourists from using the unregulated ‘blue market’ exchange rate but still give them a beneficial rate, higher than the bank rate. The aim is to encourage tourism back to Argentina and help to boost the struggling economy. Some hotels are wrongly using this scheme to their own advantage, resulting in room charges of approaching 3 times the published and agreed rate. They will claim that credit card payments will be refunded 50% within a few days… this is simply not true. If you are paying in cash or have an Argentinian credit card you will be unaffected. Jorge Rodriguez, Propietario at Hosteria y Restaurante America, responded to this review We sincerely appreciate you choosing to stay with us in Ushuaia. We are sorry that your experience did not meet your expectations. We want to emphasize that the exchange rate known as the "tourist dollar" is a differential rate according to the regulations of the Central Bank of Argentina for foreign tourists, a detail that was clearly specified in the terms of your reservation and in messages prior to your arrival. Taking into account the valuable suggestions of our guests and in accordance with new banking regulations, we have decided to exclusively work with the new banking regulations of the Banco de la Nación Argentina, "official exchange rate", accessible from their website. Regards, Hostería América

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• User:NitsanH3

  Trip type:

  It has potential, but we were treated poorly

  27 Dec 2022

  Rooms are tiny, you cant even open one suitcase. We requested 2 twin beds and got one double bed that was, again, pretty small. The guy at the reception had zero motivation to help us and the whole thing was frustrating. At the end he suggested that they separate the bed the following day, but given how tiny this room was we preferred to keep it as one bed so that at least we'll be able to open our luggage. The worst part was the mattress, it was sunken in the middle, so was really uncomfortable, and you could feel every minor movement of the other person. I've never experienced such a bad mattress in my life.In the room we had a kettle with no tea/coffee/sugar, so my mom went to the reception to ask for teabags, the same rude guy there claimed this is how "it's supposed to be this way, go buy your own teabags". He was doing her a favor and agreed(!) to give her one teabag and one sugar. She was so embarrassed by this behavior that she said never mind and turned to leave, at this point this rude guy mumbled in his broken english "these people..." So she could here. English is obviously not his native language, but it was extremely important for him to insult her, so he made the effort.It was clear that we were not welcome there, so obviously I do not recommend this place to anyone. Never experienced such poor service.Also, the breakfast is pretty poor, and the breads and croissants were completely burnt. The only have eggs, one type of cheese, ham, cearels and bread & croissants. Nothing more that that, which looks extremely poor.The good parts - the rooms are super clean, and the rest of the staff were all pleasant and helpful.

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• User:angelabU9626PJ

  Trip type:

  Pleasant surprise

  13 Dec 2019

  What a find great location spotless friendly staff awe price young girl on reception was lovely so was the young man that checked us inMake sure you get prices for taxi before going on excursions as staff pointed out with a couple of people it’s cheaper to get a taxi to glazier and end of the world train Lovely wee town

• User:cvetter

  Trip type: Solo travel

  Nice hotel overlooking Ushuaia

  01 Apr 2019

  I stayed 3 nights during my visit in March and was happy with thenlocation and the room. The hotel undergoes a few renovations right now and I hope that the carpet in the roln I stayed in will be part of it. The restaurant is nice and offers a great burger. The staff is very fruendly and speaks englich and is very helpful.Its well located slighly above town but all is reachable in walking distanceas Ushuaia itself is not really big.Shower pressure is good and room was very spacious to leave all things when you are travelling with a bit more luggage. Comfortable bed and I got some good night sleep there.

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• User:Hungry-sailor86

  Trip type: Business

  Small well run hotel

  03 Mar 2019

  This is one of the better hotels in the city, its small and seems family run but is cosy, well maintained and well worht the money. Limited amenities but has a bar, restaurant and buffet breakfastLocation is good, close to city center with views of beagle channel.