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Franklin Central Apartments

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Franklin Central Apartments

locationAdelaide, Adelaide - SA

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About  Franklin Central ApartmentsAbout Franklin Central Apartments

Location

Centrally located in Adelaide, this accommodation is about 5 km from the beach.

Facility

The accommodation has a lift and features 61 rooms. English-speaking staff are happy to assist and advise. A baggage storage service, a safe and a drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The accommodation has a range of facilities for guests with disabilities. The accommodation has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station and dishwasher. There is also a washing machine, an ironing set and a tumble dryer. A telephone, satellite television, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The accommodation has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the accommodation ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex is ideal for exercise and relaxation. There are many ways to relax or stay active at the accommodation, including a spa and a sauna.

Meals

The accommodation includes a restaurant and a café. A delicious breakfast provides energy for the rest of the day.

 Amenities at Franklin Central Apartments Amenities at Franklin Central Apartments

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

Map preview

Around this property:

Beach

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

574

Very Good

420

Average

124

Poor

41

Terrible

23

Recent Reviews: 1182

  • User:maureen d

    Trip type: Couples

    Great, Would Stay Again, Most Definitely.

    rating28 Apr 2026

    Just spent 4 nights in this great apartment, with everything you would want or need supplied. Situated in a quiet one way street in the heart of Adelaide. A short walk to trams and buses in King William Street.Clean, modern room with a decent sized shower and bathroom, plus an easy to operate washing machine and dryer. Good kitchen facilities also. Spacious living area. It’s not a complaint, BUT, bedside lamps would have been nice to have in the bedroom, for those who like a relaxing read before sleep. General Manager, at Franklin Apartments, responded to this review Dear maureen d,Thank you so much for the glowing review and for choosing to spend four nights with us. We are thrilled to hear that our location in the heart of Adelaide provided the perfect balance of city convenience and quiet relaxation for your stay.It’s great to know you found the apartment well-equipped and appreciated the modern amenities, from the kitchen facilities to the laundry convenience. We aim to provide a true "home away from home" experience, and it sounds like we hit the mark for you.I also want to thank you for your constructive note regarding the bedside lamps. Feedback like yours is incredibly valuable as we look for ways to enhance our guest comfort, and I will certainly share this suggestion with our team for future improvements.We look forward to welcoming you back for another "most definite" stay soon!Kind regards,Trevor B
  • User:AddickMark

    Trip type: Couples

    Good location in pleasant city

    rating28 Mar 2026

    These apartments are situated a short walk from King William Street, which is as near to being the main thoroughfare in this car friendly city as you’ll get, and the bustling Federal Market. They are also only a few minutes’ walk from the main bus station. The foyer is neat and tidy and the reception staff are welcoming and friendly. Everything is clean and well maintained and the housekeeping team is efficient and service the rooms every day. The apartments are rather sparse on arrival but have all the necessary facilities including washing machine and dryer in the bathroom, and microwave and hob in the kitchenette. Our apartment phone didn’t work, and the maintenance man had to be called to try and fix the dripping taps in the bathroom sink. But the shower was good and body wash and shampoo are replaced daily by the housekeeping team. WiFi was a little erratic. The rather small main bedroom had plenty of wardrobe space (with more space in the second bedroom) and the bed and pillows were comfortable. Being at the rear of the apartment, and away from the street, it was quiet during the night. We were allowed an extension on the room for a small fee and reception will call for a cab when you require it. A good base for visiting Adelaide (and catching up on getting the laundry done). General Manager, General Manager at Franklin Apartments, responded to this review Hi AddickMark,Thanks so much for the detailed review. We’re thrilled to hear that our location near King William Street and the Central Market worked out perfectly for your stay, and that our reception and housekeeping teams made you feel welcome.We appreciate the honest feedback regarding the sparse feel on arrival, the phone, and the erratic WiFi; we are already looking into these areas to ensure a more seamless experience for future guests. It’s great to know you enjoyed the quiet nights and found the laundry facilities and late checkout helpful for your travels.We’d love to welcome you back next time you're visiting Adelaide & safe travels!Best regards,Trevor B.
  • User:Louise K

    Trip type: Couples

    Well positioned

    rating13 Mar 2026

    Great location, easy to navigate by foot and public transport. Clean, neat, good features. Bedroom had no fan and air conditioning didn’t quite cool enough on hot evenings. Bedroom had no lamps or alarm clock. Shower originally leaked, but was promptly fixed to our satisfaction. Loungeroom windows let in a lot of glare. More neighbour noise from inside building than street, we were close to elevator General Manager, General Manager at Franklin Apartments, responded to this review Hi M2280HVlouisek,Thanks so much for the feedback. We’re thrilled you enjoyed our central location and found the place clean and well-equipped for your stay.We really appreciate the honest details regarding the room temperature and the missing bedside essentials like lamps and clocks; we’re already looking into how we can add these comforts and improve our cooling for those warmer nights. While we're glad our team could quickly resolve the shower leak for you, we also take your notes on the lounge glare and elevator noise seriously as we work on further room improvements.Next time you’re in town, please reach out to us directly, we’d love to personally ensure you're placed in a quieter room further from the lift. Safe travels!Best regards,Trevor B
  • User:Ian W

    Trip type: Family

    Needs updating

    rating08 Mar 2026

    The apartments are conveniently located near the CBD and the Central Market. Check-in was easy but there is just one lift servicing 5 floors of inhabitants and it is incredibly slow. Many humorous comments were made by people waiting in the lift queues. The room was spacious and well equipped with laundry and non-smart TV. Room cleaning was cursory and sporadic. Requests to vacuum the carpet were not happily received. The best way to replenish coffee or obtain a clean tea towel was to steal from the maids’ trolleys. The WiFi was intermittent, eventually dying altogether. Complaints to the front desk over 3 days were referred to management to no avail. When we later discovered that the dishwasher didn’t work, we mentioned it to the maid who immediately rang maintenance and the dishwasher was immediately fixed, and a modem was connected via several exposed wires. Not elegant, but it worked. Maids are obviously more productive than management. Our stay certainly added adventure to the Adelaide Fringe. General Manager, General Manager at Franklin Apartments, responded to this review Hi E5228FRianw,Thank you for your feedback. While I’m glad our location and room size worked well for your stay during the Fringe, I sincerely apologise for the service and maintenance issues you encountered.It’s clear we missed the mark regarding our lift wait times, WiFi reliability, and the responsiveness of our management team. You shouldn't have had to resort to your own methods to get basic supplies like coffee and towels, and I’m sorry that your requests to the front desk weren't handled properly.I am pleased to hear our housekeeping and maintenance staff were able to step in and resolve the dishwasher issues for you. We are currently reviewing our internal communication to ensure our guests' concerns are addressed much faster in the future.We appreciate the candid feedback and hope to provide a much more seamless experience next time you're in Adelaide.Best regards,Trevor B.
  • User:Travel29054002795

    Trip type: Friends getaway

    Extremely Rude Receptionist

    rating02 Feb 2026

    Extremely disappointed with the service here. During check-in on 1/11, the long-haired, dark-complexioned female receptionist was incredibly rude. She showed zero patience while answering our questions and even clicked her tongue (tsked) at us. We were polite the entire time, yet we were treated with such disrespect. This is unacceptable for front-line service staff. General Manager, General Manager at Franklin Apartments, responded to this review Hi Travel290540027995,Thank you for bringing this to our attention. I am very sorry to hear about the experience you had during your check-in on January 11th.What you’ve described, the lack of patience and the disrespectful attitude, is completely unacceptable and does not reflect the high standards of service we strive to provide at Miller Apartments. Our front-line team is here to support our guests, and it is clear we missed the mark during your arrival.I will be investigating this matter internally with our Front Office team to ensure this is addressed appropriately and to prevent it from happening again. We value your business and your polite approach, and I sincerely apologise that it was not reciprocated.We would appreciate the opportunity to welcome you back in the future to provide the professional and welcoming experience you deserve.Best regards,Trevor

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