Kallangur Motel

Recent Reviews: 147

• User:Greg H

  Trip type: Family

  A nice surprise

  22 Sept 2025

  We booked somewhere close to the freeway as a quick overnight stay. So we weren't expecting too much. Don't judge by the outside, but our reception was pretty friendly and the room was clean and adequate for our short stay. Comfortable beds. We were pretty happy

• User:Joken115

  Trip type: Couples

  Comfortable stay

  25 Jul 2024

  Excellent stay for a week whist visiting for my Dad's 90th. Clean room. Friendly staff, very comfortable bed. Only suggestion would be a small shelf in the bathroom as nowhere to place toiletries. Other that all good. Will book again in the future.

• User:MYGM53

  Trip type: Family

  Struggles to impress

  01 May 2024

  The website says one thing, the reality is another. There is no pool, despite the sparkling water photo. Facilities are very basic indeed, despite the AUD160/night. We paid for a 6 night stay, and after 3 nights our room had not been cleaned, nor had the towels, sheets and linen been changed. I had to ask for the room to be serviced, but when we returned from our day out, nothing had been done. Soiled towels, an overflowing rubbish bin and sheets were left untouched. I went back to the office to get extra toilet rolls myself, and ask again for the room to be cleaned. On our final night, the sheets were changed - but the towels were left just as we left them! At one stage, I dropped something behind the chest of drawers. When I moved the drawers to retrieve the fallen object, I was greeted with rubbish from who knows how long ago. Now I know for $160 I should not expect 5-star luxury, but this motel struggles to achieve the modest 3-star rating. Anya Richardson, General Manager at Kallangur Motel, responded to this review Dear Mr. Young We are sorry to hear that you had a negative experience at our Motel. We take cleanliness and comfort very seriously, and we are sad that you feel we are falling short in these areas. I have personally given you extra towels, changed your bin and gave you a lot of extra milk that you asked for stating your wife wants to make scrambled eggs (although we don't have cooking facilities in our rooms, only toaster, kettle and microwave, cooking is not allowed for safety reasons). We even found you some salt on the second day, when your wife asked for it. You asked a cleaner to fix your aircon because it isn't working, when she got there, she found your wife hanging clothes on the curtain ledge and she was yelling at our cleaner that she is cold and she doesn't want any aircon. To make this clear, aircon was and still is working. When our cleaner left the room all shocked, you apologized for falsely sending her there, stating you just wanted to have a cigarette in peace. That same cleaner told you on other day she wants to change your linen and asked politely to move your belongings off the bed because cleaners are not allowed to touch them. She came to the room to clean and change the linen 15 minutes later, everything was still on the bed and you left. Therefore she just did normal clean. Your towels were changed unless you had a "Do not disturb sign" on your door. As for the pool this Motel used to have; pool is closed for over 2 years now. There are no pool advertising on any Travel Agency page, at least not under our authorization. Your booking was made over the phone, you called us directly, we spoke for about 10 minutes. I remember we also went out of our way to organize early check in on the most busy day of the week, Friday, to make your visit easier and better.I truly hope you will find in your heart at least some nice things to remember from your stay in our Motel, as we really tried our best to make you feel comfortable and accommodate you.

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• User:samantha j

  Trip type: Couples

  Nice surprise

  13 Apr 2024

  Nice surprise, rooms were clean and modern,bed was comfortable plenty of extras in the little kitchenette.shower pressure great,terrific wifi speed and right next to woolies for supplies.we will definitely stay again when visiting family.

• User:Gavin B

  Trip type: Couples

  Read the reviews first up…we didn’t and ended up disappointed.

  28 Mar 2023

  On arrival, full payment was already deducted from our credit card. We were soon to find out why. Room was dirty with side tables caked in grime. My partner ran her nail across the table and a neat circle of grime formed. It got worse, we had an unwelcome peeping Tom peering intently into our room one morning. When challenged, he claimed he had the ‘wrong room’. When raising this matter with management we were told that we were lying and then aggressively asked ‘what did we plan to do about it?’ The pool is empty…wi-fi didn’t work either. Fridge was in a constant state of semi-defrosting and saturated everything beneath the freezer compartment each morning. Would not consider staying here again which would probably make management quite happy. They don’t like the interruptions of guests coming to stay - means they might need to be friendly and accomodating. Something we felt didn’t come easy to them.

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