Mantra On Mary

Recent Reviews: 1828

• User:Crystel A

  Trip type: Family

  Thank you!!!

  29 Dec 2025

  If there was an option for a 6 Star, I would select it. A HUGE Thank you to the reception / all Staff for being so friendly, relaxed yet proactive and extremely professional. The rooms, cleanliness, atmosphere are as advertised and meet all expectations. The price of the accommodation proved value compared to other similar properties. We were very impressed and extremely grateful to Nigel the (M on M) General Manager. It is not often that you meet Management and they check on their guests to ensure that they are happy with their stay. Staff energy & attitudes are a huge reflection on its Leadership Team and culture and M on M has definitely set a high bar for other hotels to follow. Thank you Team Mantra on Mary, Brisbane, and Thank you Mantra.

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• User:cee b

  Trip type: Solo travel

  Christmas Holiday.

  29 Dec 2025

  I was staying in Brisbane for longer than I usually do. I was looking to economise on room rate & parking. The Mantra serviced apartments allowed me to achieve this give me a central city location to base myself in. Nice quiet location 5 - 10 minutes' walk from the Queen Street Mall & the Brisbane City Botanic Gardens. No shortage of cafes & restaurants nearby.My room was clean & well appointed. City view. Gym & pool available to guests.The room was sufficiently equipped to cook a meal when I wanted to. There are two supermarkets within walking distance of the Mantra.The Mantra has its own parking available at a flat rate. Excellent.The staff I had interaction with treated me with courtesy & respect.

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• User:AngelikaAus

  Trip type:

  Very expensive for what it is

  27 Jul 2025

  This place is located close to CBD, however, there are lots of constructions going on around it and some roads are closed. The room was nothing special, we were only given 1 face towel for 2 people. It was more expensive than 5 star hotels per night and the parking fee was 35$ per night while nearby hotels charged only 15$. There is no breakfast facility or restaurant in the hotel. Overall too expensive considering it is not 5 star hotel. Mantra On Mary, Guest Services / Front Office at Mantra on Mary Brisbane, responded to this review Hi Angelika, Thank you for sharing your feedback following your recent stay at Mantra on Mary.We're sorry to hear that your experience did not meet your expectations in terms of value. July was indeed a peak period in Brisbane due to the Queensland school holidays and the British & Irish Lions rugby event, which occurs only once every four years. These high-demand events significantly impacted accommodation rates across the city, including ours.Regarding our parking, we understand that costs are an important consideration for travellers. While our $35 per night rate may have seemed high, it is actually the lowest available among CBD hotels—many others charge $45 per night. While third-party providers such as Wilson Parking may advertise lower rates, those are generally available only through pre-booking, and drive-in prices are often much higher.We're also sorry to hear you were only provided with one face towel. This does not reflect our usual standards, and we would have gladly rectified this had it been brought to our attention during your stay.Lastly, we were unable to locate your reservation in our system. It's possible your booking may have been under a different name or through a privately managed apartment within our building, in which case services and amenities can vary.We do appreciate your feedback and hope to have the opportunity to welcome you again under different circumstances.Warm regards,Travis BarnesFront Office SupervisorMantra on Mary

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• User:leannehawke

  Trip type: Business

  Be aware if you have mobility issues.

  28 Jun 2025

  I stayed here on a work trip in June 2025. Decent budget accommodation, but there are a few things to be aware of before you book.1. In all apartments, the showers are over a deep bath, approx 50cm. You need to step in between two fixed panes of glass and steady yourself - there are no rails and no non-slip in the bath. The taps are at the far end. It is treacherous. I am able bodied and it felt unsafe to me. It would be impossible for anyone with mobility issues.2. There are major construction works occurring immediately adjacent to the hotel. One night they stopped at 10pm but on the other they went though the night.3. Two out of 4 lifts are broken and according to staff require a part that is not available. Not disastrous, but you can wait several minutes for a lift.4. The common areas on the floors smell. I don't what of, but it just smells. My colleagues and I were all on different floors and reported the same.It's a bit dated and looks like it's been furnished from Facebook Marketplace (including the worn out mattress - thinks student accomm) but it was clean. Mantra On Mary, Guest Services / Front Office at Mantra on Mary Brisbane, responded to this review Dear Leanne, Thank you for taking the time to share your detailed feedback following your recent stay at Mantra on Mary.We appreciate your candid comments and understand the concerns you raised. Regarding the shower configuration, as noted, all our apartments feature a shower-over-bath design, which can be challenging for some guests. We take guest safety seriously and will review your feedback carefully as we consider future improvements and accessibility options.We also sincerely apologise for the disruption caused by the nearby construction works. The Cross River Rail project adjacent to our property has impacted many local businesses, but we have been advised that the construction noise is expected to diminish significantly within the next 4 to 6 weeks.Regarding the lifts, we’re pleased to inform you that all four lifts are now fully operational, improving guest convenience throughout the building.Concerning the odour reported in the common areas, this is certainly not the experience we want for our guests. We will investigate this matter further with our housekeeping and maintenance teams to resolve it promptly.While the apartment furnishings may be dated, we are pleased to hear you found the accommodation clean. We have plans for refurbishments in the future, and your feedback is valuable in guiding these updates.Thank you again for your honest review. We hope you might consider giving us another chance in the future to provide a better experience.Warm regards,Travis BarnesFront Office SupervisorMantra on Mary

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• User:Murrayabcdefg

  Trip type: Business

  disappointing

  24 Nov 2024

  As a regular accord ‘user’ I was disappointed with the Mantra on Mary! The Rooms were very shabby! Drapes didn’t hand well, carpet scuffed up. Over shower bath was dangerous, on bath matt. The general appearance and condition was less than satisfactory. I will reconsider MANTRA Stays in the future! Mantra On Mary, Guest Services / Front Office at Mantra on Mary Brisbane, responded to this review Hi Murray, Thank you for taking the time to share your feedback. We sincerely apologize that your experience at Mantra on Mary fell short of the standards you’ve come to expect as a valued Accor guest.We regret that the condition of the room, including the drapes, carpet, and bathroom setup, did not meet your expectations. Your concerns regarding the over-shower bath and bath mat are noted, and we will assess these elements to improve both safety and presentation.We are committed to ensuring all our guests enjoy a comfortable and well-maintained environment, and your feedback highlights areas where we need to focus our attention.It’s our hope that we’ll have the chance to regain your trust and provide a significantly improved experience should you choose to stay with us again. Please don’t hesitate to reach out directly if there’s anything further we can do.Kind Regards, Travis Barnes Front Office Supervisor

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