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Mercure Clear Mountain Lodge

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Mercure Clear Mountain Lodge

locationChermside, Brisbane - QLD

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About Mercure Clear Mountain LodgeAbout Mercure Clear Mountain Lodge

Location

This hotel is located in Brisbane.

Facility

The hotel has a lift and features 53 rooms. The friendly staff at the reception desk are happy to answer any questions. Services include a baggage storage service. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service and a coin-operated laundry. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and have a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Amenities at Mercure Clear Mountain Lodge Amenities at Mercure Clear Mountain Lodge

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Airport

23 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

276

Very Good

286

Average

125

Poor

48

Terrible

31

Recent Reviews: 766

  • User:Chris B

    Trip type: Couples

    Disappointing

    rating06 Apr 2026

    Having visited the spa and restaurant previously I was looking forward to this local getaway. Unfortunately it didn’t live up to anywhere near expectations.ProsThe view from the room was exceptional (and is the sole reason for 2 stars rather than 1)There was plenty of parkingConsThe walls of our room were paper thin. We could hear every word of the telephone conversation the guy in the room next door to us was having, and the click of every switchThe restaurant had limited range (which was expected as being renovated so was a pop up arrangement, however in the pop up restaurant there had been no attempt to create any sort of atmosphere. The menu was trying too hard to be something it wasn’t and was overpriced for what was presented.The breakfast was $30 for cooked, which would be fine in the buffet style as it was described. Unfortunately the buffet referred to the limited range continental option (which mostly appeared to be cereal and pastries from Coles), and the cooked breakfast was a single order option. I couldn’t comment on the quality as we didn’t bother once this became clear.The pool was basic but functional, but there were only 2 sun loungers, which seemed far too few.Overall it was a disappointing stay and we won’t be hurrying back

  • User:Loreen G

    Trip type: Couples

    Very disappointed!

    rating28 Sept 2025

    We were went for our 40th wedding anniversary, and were very disappointed, the motel is very dated and has not been updated for a long time!! (apparently this is happening, so you should wait to go until then) Unfortunately we thought a superior room would have a view of the forest as it stated, but no it was a garden view out the front with all the road noise. (because it's a whindy road motorbikers like to ride around there on the weekends) Asked could I pay for a room with a view of the forest and was told that the resort was booked out!! When we had dinner that night the restaurant was very quiet for being booked out, upon asking the wait staff said the resort was very quiet??? The pool is one of the worst areas I have seen, nothing like the photos!! This place is very misleading not a resort to get away to as there is nothing to do there and you do not feel like staying in the very old musty rooms!! Reception staff were very unassuming, but the restaurant staff were good.

  • User:AnitaEdward

    Trip type: Couples

    Special weekend getaway !

    rating31 May 2025

    What a very pleasant surprise ! Perfect wedding anniversary weekend getaway. We live locally and were looking for something a bit special without travelling too far . Very quiet and tranquil , very clean and quite spacious room - had every we needed including a coffee machine , we loved sitting in the balcony just listening to nature having a glass of bubbles , the bed was very comfortable, the bathroom was gorgeous- especially with the picture window looking out over the valley , very relaxing . We had a lovely dinner Saturday night in Mandy’s restaurant onsite , it’s not a huge menu but well executed none the less and a great wine list showcasing some fantastic Australian wines . We had a buffet breakfast included in our 2 night package , such a nice way to start the day and could not fault a thing . Cocktails by the fire place before dinner was also a lovely touch.All the staff were lovely and couldn’t do more to help with anything if they tried. We definitely had wonderful visit and will definitely be back !

  • User:djjones2

    Trip type: Couples

    Experience not exactly as we expected

    rating17 May 2025

    The lodge is somewhat dated but still comfortable. Our room was clean and tidy on arrival however the bathroom sink became blocked when the inbuilt plug stuck closed. We pointed this out to the staff upon departure but they didn’t appear terribly concerned. The dinner food was nice but our order appeared not to have been placed initially and we subsequently had a 50minute wait from the time of ordering. The staff were responsive once aware of the error however instead of the stated 7 minute wait to receive our order it was more like 15 minutes.

  • User:Rufus M

    Trip type: Couples

    Stay away - not as it seems

    rating06 May 2025

    Set the scene.Wanted to take my wife away for a relaxing 3 nights overlooking Lakes and Forrest. We are both in our late 70'sWe arrived. Checkin was pleasant enough. Our room was close to reception but up 2 flights of stairs. No offer to take the bags to the room.Eventually got there.The room was clean. The view was of a covered metal walkway, other buildings in the complex - not the view of forest and lakes we were sold by luxury escapes - very disappointing. We upgraded to a superior room. One would have thought that would have meant a king bed - no- 2 queens , just what a couple need :-(When you lay on the beds, you can feel the springs in the mattress. About what one would expect from a mining donga.The fridge was/is in desperate need of a defrost. The shelves in the cupboards would be flat out being 300mm. No bathrobes and only 1 spare blanket (for 2 beds - go figure)We are yet to make up our mind if we cut our losses and go somewhere else for the remaining 2 days or stay.Bottom line STAY AWAY

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