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The Johnson

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The Johnson

locationBrisbane CBD, Brisbane - QLD

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About The JohnsonAbout The Johnson

Location

This hotel is located in Spring Hill.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view onto the street from a balcony or terrace. All rooms are carpeted and include a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher, as well as a complete set of utensils, is a standard feature. There is also a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A terrace with sun loungers and parasols is available. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, callisthenics, aerobics, massage treatments and a solarium.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Johnson Amenities at The Johnson

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

712

Very Good

253

Average

82

Poor

24

Terrible

27

Recent Reviews: 1098

  • User:Jackie P

    Trip type: Family

    Johnson Hotel Spring Hill Brisbane

    rating18 May 2026

    The overall experience was great. The locality was perfect to get to magic round at Sun corp stadium and city buses regular. Rooms were clean and quiet except for doors banging on adjoining rooms. Silencers could make all the difference. It was a double room with one knife, three forks and one teaspoon which was inadequate, seems small details are overlooked. Two of reception staff were great and very helpful the others very ordinary. My wife tried calling me and was told by reception the phone in my room didn’t work! Receptionist suggested she call my mobile which was experiencing SIM card problems so that wasn’t an option! She asked for a message to be taken to me in my room and it was never received. The WiFi was terrible so wifi calling wasn’t working properly either, leaving no options .Apart from small details which could be easily addressed I would happily rebook this hotel in the future. Peter Pye Larrissa Niemi, General Manager at The Johnson Brisbane - Art Series, responded to this review Dear Jackie, Thank you for your review. I am glad to hear that you enjoyed your stay with us. Your feedback about the amenities in the room and the issues experienced with the phones has been noted and will be passed along to the relevant departments so that we can continue to improve on our services. We hope to see you again soon. Sincerely,The Johnson Team

  • User:kerrih837

    Trip type: Solo travel

    Excellent stay

    rating10 Mar 2026

    I found the room and staff delightful and helpful. I would definitely choose to stay there again and recommend the hotel to my friends and family Larrissa Niemi, General Manager at The Johnson Brisbane - Art Series, responded to this review Dear Kerri,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Johnson Team

  • User:TravellerMatt69

    Trip type: Friends getaway

    Excellent Accor Familiarity. Distinguished Hospitality.

    rating25 Dec 2025

    This is the first time I attended an Accor hotel in which a couple of Reception Team Members wore Accor T-Shirts. This was such a welcoming gesture, considering that not all Accor hotels are consistent with Accor familiarity. The Johnson stood out immediately, and Congratulations for this.Service at The Johnson exceeded my expectations, keeping in mind The Johnson is more of an apartment-style accommodation with fewer facilities than other Accor hotels.For me, it is the distinguished hospitality of Victor, Chirayu, Celline and Glyza (all pictured) who made The Johnson stay incredibly comfortable with a feeling of we being at home. Their friendly approach, attention to details and super-quick follow-through are to congratulated.Housekeeping team members are also super pro-active. I met Rian and Yama (pictured), and they too came across as warm and approachable. Larrissa Niemi, General Manager at The Johnson Brisbane - Art Series, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at The Johnson.Your patronage is important to us, and we look forward to the opportunity of welcoming you back to the hotel in the near future.Best regards,Ho LeeDuty ManagerThe Johnson - Art Series

  • User:everynameitryisalrea

    Trip type: Couples

    Dismayed and humiliated erstwhile loyal customers despite maintenance decline. Be very wary of Accor

    rating02 Sept 2025

    I am a platinum Accor member who, with my wife, has stayed at the Johnson hotel in Brisbane over many years, for business and recreationally, including every Christmas. Sometimes my wife needs to check in before my arrival, and there has never previously been a problem.I made a booking six weeks ago for a three night stay, telling them my ( named) wife would be checking in as I would not be arriving until much later.Before arrival, they sent an email telling us that the pool ( ( the hotels biggest drawcard for us) would be closed for maintenance throughout our stay. We were thinking they might offer some compensation for this, such as free parking.It is difficult to describe my surprise and dismay when my distressed, shocked wife rang me at our residence three hours away, from reception to say she was not allowed to check in. I spoke on phone to ? Manager..I asked the receptionist if I could please speak to the manager and she said she was the manager, but then frequently went off to speak to someone else, making sure my wife who was right there at reception, could not hear. No amount of reminding of our loyalty to the Johnson, and reminders that I had told them on booking six weeks before, that my wife would be checking in, and informing them of how refusal would mean my wife would have to drive three hours home and miss the start of a conference, dissuaded them from cheerily stating that my telling them six weeks before that my wife would be checking in was “ only a request” ( to which they had clearly felt no obligation to respond until checkin) and cheerily offering to cancel and refund our stay as though that would be a satisfactory resolution!We knew that they could resell our room at more than twice the price we had paid in advance.I have never in fifty years of travel, ever experienced such shock and dismay as result of careless dismissal by hotel management. I do not usually write reviews if they are going to be negative,but have no choice on this occasion, such is my dismay and anger at their humiliating treatment of myself and my wife.Accor is clearly operating outside of Australian rules of civility, and Australian standards of maintenance. Their front staff on this occasion acted as automatons in service to presumably threatening overlords ( ie threatening their jobs) and were unable to give any sensible, humane resolution to a situation where loyal customers in good faith had made a booking and were upfront about checking arrangements, and were going to have to drive an extra six hours when not allowed to check in on basis of failure of Accor to clearly alert customers that their spouses can under no circumstances check in first to hotel.This experience has made us realise we had been overlooking the severe decline in overall condition of the hotel and its amenity, over the past years.We won’t be staying at the Johnson again until there is new management.I would warn anybody thinking of becoming Accor plus member, not to! Larrissa Niemi, General Manager at The Johnson Brisbane - Art Series, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at The Johnson.Your patronage is important to us, and we look forward to the opportunity of welcoming you back to the hotel in the near future.Best regards,Ho LeeDuty ManagerThe Johnson - Art Series

  • User:Micwa

    Trip type: Couples

    A Nice Stay

    rating07 Aug 2025

    On the positive side, the hotel was modern and clean and the staff were friendly and helpful. The room (suite) was very spacious and well appointed. Although located on the CBD fringe, there was a convenient free city loop bus stop just across the road and a few nice eateries nearby.However, the overall review was dragged down by several issues that were not major, but still annoying enough to rate a mention. The most annoying was the TV placement that was to the side of the bed due to the patio doors being in front of the bed. This made viewing quite uncomfortable. Other issues included yet another hotel shower that leaks all over the bathroom floor, a leaking vanity basin plug, a leaking coffee machine (that was fixed promptly), face washers that were not replenished every day and inefficient window noise insulation. Car park spaces were also incredibly tight.Overall, it was a nice stay, but would have been considerably better without these issues. Larrissa Niemi, General Manager at The Johnson Brisbane - Art Series, responded to this review Thank you for sharing such a detailed review. We’re delighted to hear you enjoyed the modern, clean rooms, the spacious suite, and the friendliness of our team. It’s also great that you found our location convenient for exploring the city and nearby eateries.I’m sorry that several aspects of your stay fell short, from the TV placement and shower leaks to the replenishment of amenities and car park space. We appreciate your constructive feedback and will be addressing these issues with our team to improve our guests’ experience.We hope to have the opportunity to welcome you back and provide an even more comfortable stay in the future.Warmest,Grey – Duty Manager The Johnson

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