Ibis Styles Karratha Hotel

Recent Reviews: 239

• User:David B

  Trip type: Solo travel

  Not great

  23 Feb 2026

  When I went to check in the guy at reception gave me zero information about the property. Nothing about pool or restaurant opening hours, didn’t hand out a map of the property with any details on it. Just nothing. I got the gated parking but they charge you $15 a night for it. The room itself was quite big and the bed was comfy. The bathroom though is very cramped and the one I was in had a sewage smell coming out of the drain.10mins after I checked in I had 2 staff members at my door asking if I wanted housekeeping. Obviously not since I just checked in. Don’t they have a list of comings and going’s? I also never got a wifi password so tried to access the Accor wifi as it was the only one that wasn’t password protected but it never worked while I was there. Probably wouldn’t stay again.

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• User:Jasmine W

  Trip type: Family

  Over rated

  20 Jun 2025

  I personally thought this property was overrated and super expensive for what you got. It was difficult to find the entry; it was dark and dingy and not well sign posted. Yes it has a restaurant and a pool etc, but not everyone is there for that. We paid over $400 for the night and once inside the room it was no different than one we paid $200 for the previous night. The water from the shower ran straight out as there was no base stopping it. The sugars had not been checked for goodness knows how long as they were soaked with dry coffee. We had paid for late checkout as we arrived late.. (checkout usually 10am, we were there til 11). At 9:20am, there was a continual bang on the door and then it opened with a woman calling housekeeping.?? So unprofessional I thought! Our shoes were outside the door so surely they realised someone was in there? ibis Styles Karratha, General Manager at ibis Styles Karratha, responded to this review Hi Jasmine,Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience at our property didn’t meet expectations.We genuinely value guest insights like yours, as they help us identify areas where we can improve. I sincerely apologise for the issues you encountered – particularly regarding the housekeeping disruption, the condition of the sugar sachets, and the water runoff in the shower. These are not reflective of the standards we aim to uphold, and I’ve personally followed up with our housekeeping and maintenance teams to ensure these matters are addressed.I also understand your concerns about signage and access to the hotel. I’m pleased to share that by the end of this month, we’re installing four new street-facing signs around the property to make the entrance clearer and more welcoming for all guests.While I know this visit didn’t leave the best impression, I’d love the opportunity to welcome you back in the future to experience the improvements we’re putting in place.Warm regards,Mitchell JonesAssistant Manageribis Styles Karratha

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• User:holiday989

  Trip type: Business

  Nice stay

  28 Dec 2024

  Had a pleasant stay at ibis styles. From the outside o was very hesitant but once got to rooms was very nice and modern. Nice pool area. The only down thing was the room had block out blinds, and the roller blinds didn’t fit the room properly so lights of light from the sun in the morning, but overall a great stay ibis Styles Karratha, General Manager at ibis Styles Karratha, responded to this review Dear Holiday989 ,Thank you for choosing to stay with us at ibis Styles and for sharing your feedback! We’re delighted to hear that you had a pleasant stay and enjoyed the modern rooms and our pool area.We sincerely apologize for the inconvenience caused by the roller blinds not fitting perfectly, allowing sunlight in the morning. Your feedback is invaluable, and we will certainly look into this issue to ensure greater comfort for our guests in the future.It was a pleasure to have you as our guest, and we hope to welcome you back soon for an even better experience!Warm regards,Toby MewGeneral managerIbis Styles

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• User:FJP0111

  Trip type: Couples

  Great service, a comfortable room.

  28 Oct 2022

  A friendly and hospitable welcome by Lexi. Restaurant was still open as we checked in late, great customer service by Anns. Amazing Barramundi & chips and the scotch fillet & sides was perfect. Our room was recently refurbished, clean and comfortable! Pool and surrounding grounds clean and tidy. Thanks for the welcome :)

• User:Andrew C

  Trip type: Couples

  Look at options

  06 Oct 2022

  Room was older motel type with basic facilitiesPlaced looked its agePool was empty and looked neglectedWe were with a group so restaurant opened for us otherwise it was closedDrinks at the bar way overpriced Food was poorBreakfast buffet was poor with little choice Would not recommend