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Anchorage Port Stephens

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Anchorage Port Stephens

locationPort Stephens, Byron Bay & North Coast - NSW

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About Anchorage Port StephensAbout Anchorage Port Stephens

Location

This hotel is nestled between rugged bush and sea in the beautiful New South Wales region of Nelson Bay. The hotel overlooks the Anchorage Marina, Corlette Beach and the unspoilt waters of Port Stephens. Newcastle Airport is 35 km away.

Facility

The holiday village has a lift and features 80 rooms and 25 suites. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The holiday village has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, golf and fishing are available. Water sports enthusiasts are offered diving. Sport and leisure facilities at the complex include a gym, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Payment

The holiday village accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Anchorage Port Stephens Amenities at Anchorage Port Stephens

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

250 m

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

780

Very Good

416

Average

169

Poor

75

Terrible

74

Recent Reviews: 1514

  • User:KimF859

    Trip type: Couples

    ANCHORAGE IS A WONDERFUL PLACE TO RELAX

    rating16 May 2026

    This is the 4th stay at the Anchorage, and as usual, it was just wonderful. You are greeted on arrival with an offer of beautifully chilled bubbly, OJ or sparkling water. We stay in the rooms on the ground floor overlooking the marina as it's a great position as there are no lifts to the first floor and we can stroll easily to the restaurant on the flat path. We ate in the restaurant on 2 occasions and were delighted. The first night I had the pork which was melt in my mouth and my husband had the steak which he said was also super tender. The second time we ordered the slow cooked lamb shoulder with roast veggies for two and it was absolutely DELICIOUS and a great portion size....we actually couldn't finish it all which was a shame!! The restaurant staff went above and beyond to make sure we were happy with our meals. The buffet breakfast is the best anywhere and has absolutely every breakfast item you could ever ask for and it's all super fresh and replaced immediately when items got low. All staff in every department couldn't have been lovelier and we look forward to our 5th stay for the next birthday.

  • User:DTA30

    Trip type: Couples

    Terrible

    rating18 Apr 2026

    WOW! Check in experience terrible, we arrived early, we did not really expect an early check in although it would have been appreciated. Arrived at 2 we were informed our room was not ready, we did check-in without receiving the room key, we just happened to see what room we were given so we went and had a look at at. Location,. As I was suspicious about the room not being ready I stayed nearby, no body entered or left the room while we were waiting to officially get the key to the room.Once again at reception we were granted access to the room at 2:45, I did inform reception that no one entered or left the room in the time we waited.The reception commented, look on the bright side, you are checking in 20 minutes early! WOW! I am 100% sure the reception person was being rude when saying this.Also the room, very noisy when the guests next to us use their shower or toilet.I would mention this to reception also I know they would not care!One other thing, ants though out the room too.Best thing is to avoid this hotel I’m the future altogether The Anchorage Hotel Guest Relations team, Guest Services / Front Office at The Anchorage Hotel & Spa, responded to this review Thank you for your feedback. We sincerely apologise for the frustration caused during your arrival experience.Our standard check-in time is from 3:00 PM onwards. As your allocated room had not yet been released in the system or inspected by our Housekeeping team, our Front Office team was unable to provide access until all required checks were completed and the room status was properly updated.We understand you had gone to view the room prior to receiving the key. During this time, our housekeeping supervisor was on the floor conducting inspections across rooms, including yours, which may not have been immediately visible. We apologise for any confusion or misunderstanding regarding our room inspection protocol.We are also sorry if the comment made at reception came across as insensitive, this was certainly not our intention, and we will address this with our team to ensure a more professional and empathetic approach in future interactions.Additionally, we regret to hear about the noise concerns and the presence of ants in your room. These issues are being taken seriously and will be followed up with our maintenance and housekeeping teams to prevent recurrence.Your feedback is valuable to us, and we appreciate you taking the time to share your experience.Guest services,The Anchorage Port Stephens

  • User:Deborah B

    Trip type: Couples

    Exceptional place to stay

    rating17 Apr 2026

    What a fantastic resort so welcoming clean, staff friendly highly recommend we will definitely be back. Love the breakfast The Anchorage Hotel Guest Relations team, Guest Services / Front Office at The Anchorage Hotel & Spa, responded to this review Thank you for your wonderful feedback!We’re delighted to hear that you found the resort welcoming, clean, and that our team made a positive impression during your stay. It’s especially great to know you loved the breakfast, it's one of our favorites parts to share with guests.We truly appreciate your recommendation and look forward to welcoming you back again soon!Guest Services,The Anchorage Port Stephens

  • User:Wendy I

    Trip type: Couples

    Beautiful Resort

    rating09 Apr 2026

    Wow! What can I say - this place is exactly what I needed. The rooms are lovely and the serenity, views and ambience are exactly what is needed to wind down and just breathe. Thank you! The happy hour makes the best cocktails - Twenty Six and Biscotti Spritz were delicious. The barista in The Galley (Angela?) is wonderful and an absolute joy with her early morning welcome. Every staff member was wonderful and asked questions about our day and where we were from. I love the adults only pool with pool service and staff sending around refreshing watermelon was an added bonus on a hot day. It really is an amazing place and we'll be back. The Anchorage Hotel Guest Relations team, Guest Services / Front Office at The Anchorage Hotel & Spa, responded to this review Thank you for such a heartfelt and glowing review!We’re absolutely delighted to hear that your stay was everything you needed to relax and unwind. It’s wonderful to know you enjoyed the serenity, views, and overall ambience, creating that peaceful escape is exactly what we strive for.We’re so pleased you loved our happy hour (the Twenty Six and Biscotti Spritz are definitely favorites!), and that your experience at The Galley started your mornings on a high note. Angela will be thrilled to hear your kind words, she truly is a gem.It’s also fantastic to hear you enjoyed the adults-only pool and those little touches like the refreshing watermelon on a hot day. Our team takes great pride in creating memorable moments, so your recognition means a lot to all of us.Thank you again for your lovely feedback. We can’t wait to welcome you back for another relaxing stay!Guest services,The Anchorage Port Stephens

  • User:weechancer

    Trip type: Couples

    Warm, welcoming, with great views of the marina

    rating01 Apr 2026

    Upmarket hotel by the marina. Nice large rooms with a small table and an area to sit in. Semi-private patio area (don't forget your key card if using the patio, the wind can blow the door shut and they self lock!. Views over the bay and marina are superb.Service and staff very friendly and welcoming. Great place to tour the area from The Anchorage Hotel Guest Relations team, Guest Services / Front Office at The Anchorage Hotel & Spa, responded to this review Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the warm and welcoming atmosphere, as well as the beautiful marina views. It’s great to know that you found the rooms spacious and comfortable, and that the patio area added to your experience thank you as well for sharing that helpful tip about the key card.We’re especially pleased that our team made you feel welcome and that our location worked well as a base for exploring the area. Your kind words truly mean a lot to us.We hope to have the pleasure of welcoming you back again soon!Guest Services,The Anchorage Port Stephens.

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