Blue Lagoon Resort

Cairns, Cairns - QLD

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About Blue Lagoon Resort About Blue Lagoon Resort

Location

This resort warmly welcomes guests in Trinity Beach.

Facility

The complex has a lift and features 88 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher. There is also a washing machine and an ironing set. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide a selection of towels. The resort has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the complex include a gym, callisthenics and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The resort includes a restaurant and a bar.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Blue Lagoon Resort

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Games room
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Room Service
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Children's Entertainment
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  Children's Pool
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  Golf
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  Gym
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  Heated Pool(s)
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  Indoor Pool
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Saltwater Pool
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  Sun loungers
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  Sun terrace
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  Tennis

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

370

Very Good

183

Average

Poor

Terrible

Recent Reviews: 639

User:Inspire588743
Trip type: Family
Paradise
29 Apr 2026
Our stay at the Blue Lagoon Resort in Trinity Beach was absolutely incredible from start to finish. The resort itself is beautifully maintained, peaceful, and perfectly located just a short walk from the stunning beach, cafes, and restaurants. The pools and tropical gardens created such a relaxing atmosphere that we never wanted to leave.What truly made our experience exceptional, though, was the outstanding hospitality from Bridget and Brian. They both went above and beyond to make us feel welcome and cared for throughout our stay. Their warmth, professionalism, and genuine kindness made such a lasting impression on us. Nothing was ever too much trouble, and their local knowledge and recommendations helped make our holiday even more special.It’s rare to find people who are so passionate about ensuring guests have the best possible experience, and Bridget and Brian are a true credit to the resort. Thanks to them, our stay felt personal, memorable, and incredibly relaxing.We would highly recommend Blue Lagoon Resort to anyone looking for a beautiful tropical getaway with exceptional service. We can’t wait to return!
User:wolfzep
Trip type: Friends getaway
Pleasant Stay
11 Dec 2025
The rooms were clean and comfortable. The office/check-in is not staffed full time. Very limited hours on Sat and Sun. Make sure they can contact you, as they send you a text with check in details if you are going to arrive when the office is not staffed. I didn't have my phone on the trip, but my travel partner did, They did not have that phone number. We had a very difficult time checking in to our room. I had to phone them 3 times before they would help me with the check in process. However, I checked my phone when I arrived home, there was no text for the check in process as he claimed he had sent.
User:louisarowdy
Trip type: Couples
Excellent
29 Aug 2025
This place was amazing! From the check in to the check out we have not one complaint.The lady on reception when we got there was so welcoming and friendly as was the manager.The room itself was phenomenal, clean, spacious great facilities - washing machine, kitchen utensils etc.We were on the 2nd floor which overlooked one of the pools, I could have moved in forever and not left :)Very close to the shops and beach, was just the best, we would definitely stay here again.
User:Leighton W
Trip type: Couples
Great place to Stay
02 Jul 2025
Grat location, easy check in, quite aera, beautiful unit, clean had everything, friendly staff, easy walk to beach and eateries, I would recommend this resort and beach location.
User:Joanne N
Trip type: Family
Unacceptable
29 Jul 2024
Took my 80yr old mother to Cairns for wedding. We were looking forward to "fancy resort" we arrived. Keys were literally thrown at us along with a site map as receptionist was tending to sales and phone calls. 4 flights of stairs to climb no staff to help us with luggage. Room was totally unacceptable for my mother to stay. So politely went back to reception and asked for ground floor accommodation. She said I never asked if there were lifts to room and sorry all I can offer u is going to be double the price and u need to pay for it in full before I can give u the keys. I am about to close so can u make up your mind. I said I have no choice as my mother cannot climb 4 flights of stairs. Which I myself found hard to climb being so close together tripping would be inevitable. She had zero regard for the situation and said well u never requested lift access and I recommend when booking holidays u need to be more precise with your accomodation requirements. Hurried us out the door to drag our own luggsge down 4 flights of unsafe stairs. Locking and closing the office behind her. The next time we heard from her she said the shuttle is full to airport and u will have to call an uber when leaving yourself. No assistance was given no suggestions. Get the app was it. Then when leaving on our own accord she calls demanding payment for airport transfers. After I told her to go jump she said we'll I will have to take a look at things. No apology. I can go on and on about the unfriendly non service we received but think u get the gist. I would not stay at the blue lagoon again

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Blue Lagoon Resort

Location

Facility

Rooms

Sport

Meals

Payment

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