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Cairns Central Apartments

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Cairns Central Apartments

locationCairns, Cairns - QLD

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About Cairns Central ApartmentsAbout Cairns Central Apartments

Location

This apartment hotel is located in Cairns.

Facility

English-speaking staff are happy to assist and advise. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The apartment hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed or a queen-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. There is also a washing machine and an ironing set. A telephone, satellite television, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and include a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and fishing are available. Water sports enthusiasts can enjoy snorkelling and diving. Sport and leisure facilities at the apartment hotel include a gym, table tennis and badminton. A spa, a sauna and massage treatments are available in the wellness area. A casino offers additional entertainment.

Amenities at Cairns Central Apartments Amenities at Cairns Central Apartments

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Diving

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Saltwater Pool

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      Sauna

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      Sun loungers

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      Table Tennis

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

70

Very Good

108

Average

63

Poor

18

Terrible

31

Recent Reviews: 290

  • User:Elwingstar

    Trip type: Couples

    Had a fantastic stay

    rating29 Apr 2026

    Not sure why all the reviews say what they do, we had a really pleasant stay. Our apartment was clean and had everything we needed for our stay. The cleaner was super lovely, and all our interactions with reception were easy and fast. We would definitely stay again, great location.

  • User:Jade A

    Trip type: Family

    Stay away! Worst place ever!

    rating27 Feb 2026

    I recently stayed at Cairns Central Plaza Apartment Hotel and unfortunately had a very unpleasant experience at check-in. Booked 2 same size apartments had to argue with the manager that apparently only one room was booked... After ringing my mother who booked the rooms he found the other booking. I provided my photo ID as the booking adult, as required. However, the manager then insisted that my underage children either provide ID or that I pay a $150 deposit. My children are minors staying with me, and I was not given a clear explanation as to why their identification was necessary.The situation escalated into an argument at reception, which was uncomfortable and unnecessary. I understand security deposits are common practice, but the way this was handled lacked professionalism and clear communication.Families travelling with children should be aware of this policy before arrival, as it was not clearly explained at the time of booking. Very disappointing customer service.. also the two same size two bedroom apartments were completely different sizes and on different floors.. be aware of that they the same price too ( I recommend paying in cash still waiting for the pending bond hold been over seven days) don't even get me started on the constant fighting around the building and the blood everywhere disgusting

  • User:PanCanada

    Trip type: Family

    Stay elsewhere!

    rating04 Jul 2025

    This review is for the cairns Central Plaza Apartment Hotel- be aware their is another property with a very similar name. I found out the hard way and arranged an Uber but for the other proprty!Pros:Within walking distance to shopping mall and train stationParking availableCons:A block of residential apartments that sell their spare roomsThe room stank of bleach, overwhelmingly so. We had to leave the door open to try to get rid of the smell.Toilet would not stop running so we have to turn the cistern tap off every time we used it.The hardest back breaking beds I have ever slept in.An excuse for a kitchenette.....no stove, range or anythingThreatening signs regarding smoke alarms-completely uncalled for.Limited reception hoursExpensive!Synopsis: Either have a hotel or residents not both! Would I stay here again?No way !

  • User:GrandTour23849358929

    Trip type: Family

    Horrible horrible horrible

    rating03 Jan 2025

    Horrible disgusting receptionist. He was Very rude to me and my family. DO NOT BOOK HERE. Facilities are also quite dirty and not maintained. This hotel doesn’t deserve more than 2.5 stars. Many better hotels around, don’t waste your time here!

  • User:Maps61140671968

    Trip type: Business

    200 admin fee

    rating30 Nov 2024

    I stayed there last month I left and booked for the following week Day before they had taken money from my account When I canceled the claim there is 200 fee for admin When I ring them about this the hang up on three times now Very in trust full people running the complex

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