Cairns City Palms

Cairns, Cairns - QLD

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About Cairns City Palms About Cairns City Palms

Location

This hotel is located in Cairns.

Facility

32 rooms are available to guests. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are indoor and outdoor pools and a children's swimming area. A terrace with sun loungers and parasols is available.

Meals

There is a café on the premises. A continental breakfast is prepared every morning.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Cairns City Palms

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Medical Assistance
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  Room Service
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  Shops
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Continental Breakfast
Sport/Entertainment
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  Children's Pool
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  Indoor Pool
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  Number of Pools
- -
  Outdoor Pool(s)
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  Parasols
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  Sun loungers
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  Sun terrace

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

136

Very Good

Average

Poor

Terrible

Recent Reviews: 250

User:Leonie B
Trip type: Solo travel
Dissatisfaction guaranteed
23 May 2026
Phoned day prior to organise late check in. I arrived at 9.30pm. No sms notification as per arrangements. Waited half an hour for phone call to be answered by manager. Even then he didn’t answer me after 4 messages. Rooms were less than basic, very inadequate and kitchen Laminex was damaged with mismatched furniture and filthy walls. Do not recommend and would never stay again. Overpriced and overtired accommodation.
User:dennis r
Trip type: Couples
You probably can do better
17 Jun 2025
Very average accomodation. Not everything in the room works. The coffee/tea and muffins available from 0730 in the guest lounge is a brilliant idea.
User:Sarah S
Trip type: Couples
FANTASTIC place to stay
11 Mar 2025
The apartments were great quality for the price! Flowers on the towels, daily muffins and pastries, and free parking! It was so useful having a full kitchen and dining room, which were adequately stocked. We didn't want to leave. Coin operated laundry available. Bed was SO comfy.
User:MLYLKY
Trip type: Couples
more of local residence than travelers
31 Oct 2024
It is close sleep to airport but has many locals living in building. semi clean and outdated furniture and bath, in a very residential area near local school, only fast food options close by, no nice sit down restaurants . I DO NOT recommend for a long stay vacation.
User:atholmes
Trip type: Couples
Average
19 Jun 2024
Stayed in apartment 214 for one night in June 2024. Spacious apartment on first floor at the front of the complex. Suitcases need to be carried up a flight of stairs. Clean apartment and comfortable bed. Shower head was quite small. Some broken furniture - needs a bit of TLC. Narrow balcony - just fits a chair. On the main highway so there was a fair bit of road noise and the garbage truck came at 4.45am. Friendly reception - okay for an overnight stay.

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Cairns City Palms

Location

Facility

Rooms

Sport

Meals

Payment

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