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Cairns Sheridan Hotel & Conference Centre

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Cairns Sheridan Hotel & Conference Centre

locationCairns, Cairns - QLD

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About Cairns Sheridan Hotel & Conference CentreAbout Cairns Sheridan Hotel & Conference Centre

Location

This hotel welcomes guests in Cairns.

Facility

The hotel has 2 lifts and features 74 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) ensure optimal comfort. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex guarantees comfortable swimming with its soothing salt water and indoor and outdoor pools. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Cairns Sheridan Hotel & Conference Centre Amenities at Cairns Sheridan Hotel & Conference Centre

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Saltwater Pool

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

168

Very Good

161

Average

70

Poor

16

Terrible

11

Recent Reviews: 426

  • User:te k

    Trip type: Business

    Great hotel

    rating23 Mar 2026

    I have always enjoyed my stays at this hotel. The rooms are spotless and comfortable, the staff are attentive, and every detail felt taken care of. I couldn’t fault a thing. The location is perfect, making it easy to relax and explore town and close to the airport. I’d happily keep staying here and highly recommend it to anyone looking for a great hotel experience.

  • User:albertasn0wbird

    Trip type: Couples

    Very Average

    rating13 Feb 2026

    This hotel lists itself as a 4 star but it is definitely not that - 3 star hotel at best. The rooms are serviceable, and very average. The included breakfast was so uninspired we didn’t bother. The hotel had one person at the front desk who is also responsible for arranging the breakfast and who knows what, but it was hard to find them when we needed them. For some reason the hotel address doesn’t clearly lead to the hotel’s front door and our Uber drivers had trouble finding it every time.

  • User:SueAA952

    Trip type: Friends getaway

    A very disappointing hotel

    rating18 Dec 2025

    What a disappointment. This shabby, outdated and unclean hotel might be close to the airport but it is quite a distance from the city. On arrival my friend and I walked along the Embankment towards the City, we immediately noticed a lot of drunk people around the area and did not feel safe, so returned in an Uber. Breakfast is basic and unimaginative providing the same 3 varieties of tasteless melon, grapes and orange slices. When I complained that there was a lack of fresh fruit, they left out bananas!Our room was very basic, with an old blanket between two sheets on the beds. Here are some telling bullet points:- Aircon noisy and you could hear it dripping in the ceiling- Cracked tiles on bath- Filty holder for the glass shower door on the bath- a dirty clothes dryer string across the wall by the bath- Chip on end of bath- Floor tiles looked like they needed a good scrub as felt dirty- Overall the room was functional but old and tiredThe so-called restaurant had very worn and shabby tables and chairs that served for breakfast and dinner. The ‘cocktail bar’ was also the breakfast service area for cereal, juices, tea and coffee - nothing cocktail about it. The tables were covered in white paper sheets [I have never seen that before]. The bottoms of each glass window in the restaurant were filthy with crumbs and anything else dropped and looked like they had not been cleaned for years.Outside by the ‘pool’, I use that term loosely, some of the decking was cracked and covered in bird droppings. The pool and area was filthy.Overall, the general condition of this hotel would be more suitable named as a ‘backpacker’ hotel. It is not 4* affordable luxury at all. I will be advising our tour company of their poor choice. Especially for two women, given the neighbourhood.However, the young staff are all very friendly, young and helpful, they are ‘transient’ workers from other countries working to obtain a visa to go to the bigger cities and nothing was too much trouble.I would also add that the chef was extremely rude when I took some fruit and loudly said to a member of staff ‘are they going to pay for that’! He did not even bother to ask if we had a bnb option paid for.I’ve said enough.

  • User:Santapp7

    Trip type: Friends getaway

    Friendly and helpful staff.

    rating24 Jun 2025

    Located close to the airport in a very quiet area away from the city centre. clean and spacious rooms, friendly staff, excellent breakfast.

  • User:HeatherI875

    Trip type: Couples

    This is NOT a 4.5 star hotel.

    rating24 Sept 2024

    This hotel was part of a package that we had paid extra money for a luxury 4.5/5 star hotel. This hotel is NOT 4.5 stars even though booking.com gives it that rating or even 4 stars as other agencies rate it. If your are a tourist in Cairns this hotel is NOT for you. It is 3 km from the CBD, their courtesy bus doesn't operate any more, so be prepared to pay up to $18 each way in a taxi to visit the CBD where most tourist attractions are. Breakfast is very basic with a limited selection. But of main concern was the cleanliness of the bathrooms. (see attached photos) We had to move rooms as we considered the mould on the floor was a risk to our health. The baths in each room were also dangerous, with no non-slip mat in them if you were showering and for older guests very difficult to get in and out of. The room we were then given was not much better and located on the main highway north hence very noisy. While the hotel states that it has recently been upgraded, hence the 4/4.5 star rating, there were still some older appliances left behind (see attached photo) We had to stay here as the tours we had paid for as part of our package were scheduled to pick us up here. Very disappointed. Moral to the story DO NOT rely on star ratings!

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