tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homeaustralia

Mantra Esplanade Cairns

images

View Gallery

image url
image url

Mantra Esplanade Cairns

locationCairns, Cairns - QLD

Share this Dealshare

About Mantra Esplanade CairnsAbout Mantra Esplanade Cairns

Location

Located on the Esplanade adjoining the historic Cairns Courthouse, just steps away from the Cairns Swimming Lagoon, the hotel features self-contained accommodation with sweeping views of the harbour, mountains or surrounding city. Holloways Beach is situated roughly 11 km from the hotel and Cairns International Airport is some 6 km away.

Facility

The hotel welcomes guests in a 7-storey building with a lift and 112 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Guests can also use the bicycle storage facilities. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable indoor temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator, a tea/coffee station and a dishwasher. Further amenities include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers fishing. Water sports enthusiasts can enjoy snorkelling and diving. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa and a sauna are available in the wellness area.

Meals

Various dining options are available, including a restaurant, a café and a bar.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Mantra Esplanade Cairns Amenities at Mantra Esplanade Cairns

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Pool

    • -

      Diving

    • -

      Gym

    • -

      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Park

2 km

Beach

11 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

951

Very Good

1011

Average

391

Poor

154

Terrible

109

Recent Reviews: 2616

  • User:Mun Hoe L

    Trip type: Family

    Poor management and customer service

    rating03 Jan 2026

    We booked a two bedroom suite and they double booked us unable to give us the room. They give us a different room but charge the same price for the room we booked no discount whatsoever. They made up reasons that the room was flooded due to heavy rains and later the staff told us they mistakenly gave our room to someone else who booked later than us. We complained but was told either get a full refund and a stay somewhere else. Can’t believe they can treat customers like that very disappointed with their management and customer service level. Mantra Esplanade, Guest Services / Front Office at Mantra Esplanade Cairns, responded to this review Dear munhoel2026.,Thank you for sharing your feedback regarding your recent experience with us. I sincerely apologize for the inconvenience caused by the room allocation issue you encountered. It is disappointing to learn that our management and customer service did not meet your expectations during your stay.While we strive to provide the accommodations as booked, unforeseen circumstances can occasionally arise, and I regret that this affected your experience negatively. I understand your frustration regarding the pricing and the lack of an alternative resolution. Your comments will be reviewed as we continuously seek to improve our service standards and ensure a better experience for our guests in the future.Thank you again for your valuable feedback.Best regards,Harry HaGeneral Manager

  • User:gaurav_829

    Trip type: Couples

    Great location

    rating24 Dec 2025

    Mantra Esplanade is perfectly situated in the heart of the city, just a short walk from the Reef Terminal and the vibrant Cairns waterfront dining scene. For those looking to swim, the public Esplanade Lagoon is only a five-minute stroll away. You truly couldn’t ask for a more ideal location.The service was a highlight; the staff were incredibly polite and went out of their way to accommodate an early check-in. As an ALL - Accor Live Limitless member, I was pleased to see all benefits and upgrades honored, which added significant value to the stay.We stayed in a one-bedroom apartment that felt like a home away from home, fully equipped with all the necessary amenities. It is worth noting that full housekeeping is only provided once a week; however, the staff are happy to provide fresh towels or other essentials at reception upon request. While there is no on-site restaurant, the hotel features a good-sized swimming pool, and the proximity to local eateries makes dining out effortless. Mantra Esplanade, Guest Services / Front Office at Mantra Esplanade Cairns, responded to this review Dear gaurav_829,Thank you for your thoughtful review regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you appreciated our prime location, which indeed offers easy access to the Reef Terminal and the vibrant dining options along the waterfront. It is gratifying to know that our staff's commitment to service and your status as an ALL - Accor Live Limitless member contributed positively to your experience.We acknowledge your comments regarding housekeeping and the lack of an on-site restaurant. As you noted, full housekeeping services are provided weekly, and we are pleased that our team was able to assist you with any additional needs during your stay. We aim to create a comfortable environment for our guests, and your feedback is invaluable in this regard. Thank you once again for your kind words, and we hope to welcome you back in the future.Best regards,Harry HaGeneral Manager

  • User:Kerry O

    Trip type: Family

    Family stay Dec 25. Recommended

    rating22 Dec 2025

    Stayed for 5 nights this week. Was slightly concerned with previous reviews. We were very happy with the hotel. Location is amazing, rooms good size and great kitchen facilities. Beds comfy. Staff very good. Pool needs a bit of a tidy up (leaves etc spoil it's image and the foliage needs cutting back) gym was ok. Would definitely stay again. Location is the best feature along with excellent value for money. Mantra Esplanade, Guest Services / Front Office at Mantra Esplanade Cairns, responded to this review Dear kerryoU2562XJ,Thank you for your positive feedback regarding your family stay at Mantra Esplanade Cairns. We are delighted to hear that you enjoyed our prime location, spacious rooms, and comfortable beds. Your compliments about our staff are greatly appreciated. We acknowledge your comments regarding the pool area and gym, and we will consider these insights for our ongoing maintenance. We are pleased that you found great value in your stay and look forward to welcoming you again in the future.Best regards,Harry HaGeneral Manager

  • User:shoeless1963

    Trip type: Couples

    Pretty solid venue that has been tidied up

    rating27 Nov 2025

    Second stay at the property and starting to quite like it.Brilliantly located right on the seafront and easy walking distance to everywhere. Rear exit also goes past a pretty little museum area that is lit at night.Believe the rooms have had some TLC in the last 18 months since our last visit and new carpet fitted maybe? Still the 80s style 'in-the-bath' shower but bathrooms clean and functional.Hotel options sparse and a tad binary - OK and very not OK - in Cairns but Esplanade is overall value-for-money. Amusing to see that some of the rooms have very long-term residents in - they do monthly or longer rentals - with small plantations on the balconies.Reception staff friendy but not a full-service venue. Mantra Esplanade, Guest Services / Front Office at Mantra Esplanade Cairns, responded to this review Dear Shoeless1963,Thank you for your thoughtful feedback regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you found our location convenient and enjoyed the improvements made to the property since your last visit. It is always rewarding to know that our efforts to enhance the guest experience are appreciated.We acknowledge your comments about the bathroom facilities and understand that the design may not meet everyone's preferences. Your mention of our reception team's friendliness is appreciated, and we strive to create a welcoming atmosphere for all our guests. While we do offer various room options, we understand the importance of full-service amenities and will continue to evaluate our offerings in this regard.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Harry HaGeneral Manager

  • User:ChasingSun101

    Trip type: Couples

    Friendly front desk, Greta location - but awful room

    rating17 Aug 2025

    The front staff was amazing at this hotel. Very hospitable and helpful. The location is fantastic, too- especially if you are taking a snorkel or dive tour. Honestly, that’s where the kudos stop. The rooms are extremely basic, the mattress feels like it is 100 years old. I’m not even particularly picky about mattresses… But with theirs, you can actually feel the springs coming through. The towels are threadbare and there are no washcloths. The worst part of all is that the room smelled like Thai food in the afternoon and garlic bread in the evening. There must be some sort of air-conditioning/exhaust issue where smells from the restaurants on the first floor are being sucked into it. It really stinks. It made sick to my stomach and I worried about it making my clothes smell. I hated my stay.l and would not recommend this hotel. Mantra Esplanade, Guest Services / Front Office at Mantra Esplanade Cairns, responded to this review Dear ChasingSun101,Thank you for taking the time to share your feedback regarding your recent stay at Mantra Esplanade Cairns. We are pleased to hear that you found our front desk staff welcoming and that you appreciated our prime location.However, I sincerely regret that your experience with the room did not meet your expectations. Your comments regarding the mattress, towels, and the unpleasant odors are concerning. We strive to maintain a high standard in our accommodations, and your insights will be taken into consideration as we continually seek to improve our services. It is unfortunate that you encountered issues related to the air quality which impacted your comfort. We understand how important a pleasant environment is for our guests. Thank you once again for your valuable feedback, and I hope you might consider giving us another opportunity in the future.Best regards,Harry HaGeneral Manager

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot