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Pacific Hotel Cairns

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Pacific Hotel Cairns

locationCairns, Cairns - QLD

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About  Pacific Hotel CairnsAbout Pacific Hotel Cairns

Location

The hotel enjoys one of the best locations in Cairns; downtown on the waterfront, close to the seaport, city shopping, parklands and the Reef Casino. The famous Esplanade Precinct with art galleries, cinemas and other entertainment is nearby. It is also opposite the major departure points to the Great Barrier Reef. The train station is also in the vicinity of the hotel. Cairns Airport is just 8 km away.

Facility

40 single rooms and 176 double rooms are located on 11 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service, room service (for a fee), a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available. 6 conference rooms are available for lectures, presentations and meetings.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Guests can enjoy the view of the park from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the sun terrace. A wellness area with a solarium is available at the hotel.

Meals

Dining facilities include a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast can be booked. A generous breakfast buffet and a dinner à la carte are served every day. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Pacific Hotel Cairns Amenities at Pacific Hotel Cairns

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

  • Sport/Entertainment

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Shopping opportunities

200 m

Bars / Pubs

200 m

Train Station

800 m

City Centre

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

549

Very Good

473

Average

180

Poor

46

Terrible

32

Recent Reviews: 1280

  • User:Erana C

    Trip type: Family

    Family holiday

    rating28 Apr 2026

    Great hotel with washing facilities, guest lounge with microwave and good in room coffee. We stayed in the disability friendly rooms which were well done and had plenty of wheelchair space. Only down fall was how loud the laundry carts were below the window.
  • User:Nadav K

    Trip type: Couples

    Great location, everything a bit dated, shower was bad

    rating02 Apr 2026

    Great location, a minute walk from the harbor, and really close by to a lot of good restaurants and shops. Laundry machines and dryers are available for guest use which was very convenient.However, the hotel is a bit dated. The room was big but the layout was weird. Air condition is ok but can’t really configure the temperature. Bed and pillows were fairly ok. Shower was really bad- felt old, the shower head was old and small and very low, could barely wash my head under it. There was a bit of mold; the worst thing was it was impossible to set the water to the right temperature, it was always either too cold or too hot. All in all for me i felt it was a bit too pricey for the value.
  • User:danielpT7749AS

    Trip type: Couples

    Not more than 3-stars

    rating07 Jan 2026

    The Pacific Hotel is more of a 3-star hotel than anything, not higher, so it’s overrated on websites. The rooms are worn with windows and doors that do not seal, minimal and worn towels are provided, the restaurant breakfast in the lobby is not better than fair. We stayed there 2 times and felt the same each time. That said, staff were friendly and helpful.
  • User:591carolem

    Trip type: Solo travel

    Lovely hotel

    rating20 Dec 2025

    Fabulous hotel.Efficient staff, well decorated hotel. Good amenities, water, and ice available and dispenser machine.Rooms are well equipped, great shampoo and body water. Aurora tea and coffee was of good quality.There is a safe fridge in the room.Good A/C abd Wifi
  • User:pavlob

    Trip type: Solo travel

    Put it on your Cairns list

    rating06 Dec 2025

    This is my second time staying here and it impressed again. Great rooms in mostly good condition - very large room with sitting area overlooking city and water, fast wifi, grounds in good shape, excellent location with everything in walking distance. Noise quite muted given how big a hotel this is. Sleep quality: 8/10

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