Lanai Riverside Apartments

Recent Reviews: 110

• User:Anna S

  Trip type: Business

  Lovely stay near the river, close to amenities

  20 Sept 2024

  I have stayed at this apartment numerous times in the past 12 months or so for work, 1-2 weeks at a time. Because each apartment is individually owned, there may be small variances within each apartment. This time I was in room 502. The layout of each apartment is very similar, and this is no different. This is a more pleasant time of the year and the humidity not as high as earlier this year. There are more cookwear in this apartment than the others, which I appreciated. My main compliment is to the staff. Because this is a family owned business, they really try very hard to cater to all the guests. As usual, the apartment is spacious, bright, clean. Minimal street noise and didn’t get much noise from the neighbours either. There is one car space in the underground cover for the apartment. It is within walking distance to amenities. I enjoy walking to the farmers market on Wednesday mornings and Thursday afternoons. Just a five minute walk. Even the Saturday racecourse farmers market is only 12 minutes away by foot. Nearest beach is 10 min away. I have not used the sauna or the pool on this stay but I have used the small gym quite a few times. Thankfully it’s always quiet and I’m the only one there (it perhaps would only fit 2 people inside).A great thing to do is morning walks along the cycle path- right outside the door!I have done more in-depth reviews of Lanai Riverside apartment in my previous review posts.

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• User:teenaboppa

  Trip type: Couples

  Great location but needs a big upgrade

  16 Mar 2024

  Good location staff are really friendly ...the rooms are very basic walked in and it smelt mouldy and strong bleach for the price and location the bed was a queen and very uncomfortable with bad pillows also no TV in the master room won't be staying again needs a big upgrade and some TLC Karen Nelson, General Manager at Lanai Riverside Apartments, responded to this review Thank you very much for your feedback as it is truly very much appreciated. Would you mind contacting us and advising what apartment you stayed in as we are more than happy to contact the unit owner and share this information with them. Regular upgrades are important as is maintaining a high standard for all apartments. We are so sorry your stay wasn't as comfortable as it could have been and appreciate there is room for improvement. Kind regards.

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• User:Anna S

  Trip type: Business

  Comfortable stay, central, amazing staff!

  24 Feb 2024

• User:Anna S

  Trip type: Business

  Enjoyable- clean, quiet, good amenities

  17 Aug 2023

  I stayed in August for work for 1 week in room 306. As these apartments are individually owned, this review pertains only to this apartment.Clean, neat, bright and airy building and apartment. Large windows.This is a 2 bedroom apartment with 1 locked, as I was only accessing 1 bedroom for my stay.On entering the apartment, there is some bleach and musty smell, which mostly dissipated by leaving the windows open.Large and spacious, with laundry and bathroom, plus another bathroom in ensuite which was generously-sized.Large kitchen, well-equipped with cooking utensils. Pull-out shelving for pantry items. Dish washer was broken on my stay.Large balcony with tables and chairs. Very pleased to see the quilt in the bedroom is sealed in plastic, indicating that it too, has been cleaned.Large wardrobe with shelves, clothes rail with hangers.Cupboard with cleaning items- vacuum, bucket, broomstick, ironing board etc.Study area with desk and chair.Good wifi connection and speed, with password access.Washing machine musty, as the lid can’t stay open (dryer above), so doesn’t get to air/dry out.Small sauna and gym, which are clean and functional.Pleasant and helpful staff.Not noisy, even on weekend evenings, as it’s not near pubs/clubs and the residents have been quiet, plus decent sound-proofing. Although I’ve been woken up by neighbour’s washing machine in operation. ***The biggest issue***- there are no blinds in the living room!!! So any activity occurring in the combined living/dining room/kitchen can be viewed from the outside. No privacy. Karen Nelson, General Manager at Lanai Riverside Apartments, responded to this review Thank you so much for taking the time to provide detailed feedback following your recent stay at Lanai Riverside Apartments and we're delighted we ticked most of the boxes in providing a comfortable stay. It is unfortunate the dishwasher was faulty and while the pump has been repaired previously, we have recommended to the unit owner to have this appliance replaced. I do apologise for the inconvenience though along with the lack of privacy in the living area. For some reason the developer chose not to put blinds or curtains in this area and this is something which could certainly be improved. Again, we certainly appreciate your feedback as will other potential guests and look forward to welcoming you back on a future occasion.

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• User:C996FDhayleys

  Trip type: Couples

  A comfortable place to stay

  04 Aug 2023

  A well equipped apartment sufficient for a comfortable stay. A very large one bedroom apartment with a well stocked kitchen, laundry, bathroom and study area. We had a very comfortable stay. However my only complaint was the blinds in the bedroom were cheap and did not sufficiently block out the sun each morning, and made the room very hot early in the morning. Otherwise great facilities, gym & pool, and very close to shopping centre. Walking distance in fact. Karen Nelson, General Manager at Lanai Riverside Apartments, responded to this review Thank you for taking the time to share your feedback about your recent stay at our apartment. We are thrilled to hear that you found our facilities to be well-equipped and that you had a comfortable stay overall.We appreciate your compliments about the spaciousness of our apartments, as well as the well-stocked kitchen, laundry, bathroom, and study area. It's fantastic to know that these amenities contributed to a positive experience during your visit.However, we apologize for any inconvenience caused by the blinds in the bedroom as the design could have been better. After all, we want all our guests to have a restful sleep without any disruptions from the early morning sun.We are delighted that you enjoyed our gym and pool facilities, and that our location close to the shopping centre was convenient for you. Providing easy access to essential amenities is one of our top priorities.Once again, thank you for your valuable feedback, as it helps us identify areas for improvement and maintain the high standards we aim for. Should your travels bring you back to the area, we would love the opportunity to welcome you again and provide you with an even better experience. Please don't hesitate to contact us directly if there's anything we can assist you with in the future. We wish you safe and pleasant travels!

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