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Mantra Mackay

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Mantra Mackay

locationMackay, Central Coast - QLD

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About Mantra MackayAbout Mantra Mackay

Location

The hotel is conveniently located close to several area attractions, including the Great Barrier Reef, Mackay Marina, the Mackay Entertainment Centre, the regional art gallery, Artspace Mackay, and the Mackay Regional Botanic Gardens. It is also roughly 3 km from the beach. Mackay Airport is just minutes away.

Facility

The hotel has a lift and features 79 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a drinks machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Guests arriving by car can park their vehicles in the car park. Other services include medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex guarantees comfortable swimming with its soothing salt water and indoor and outdoor pools. Comfortable sun loungers are available on the terrace. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and a sauna.

Meals

The hotel includes a restaurant and a bar. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Mantra Mackay Amenities at Mantra Mackay

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Saltwater Pool

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      Sauna

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      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

3 km

Golf Course

15 km

Park

90 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

97

Very Good

56

Average

22

Poor

15

Terrible

9

Recent Reviews: 199

  • User:Scott H

    Trip type: Couples

    A Memorable 30th Wedding Anniversary Stay

    rating22 Jan 2026

    We recently stayed at Mantra Mackay Harbour for an overnight break to celebrate our 30th wedding anniversary, and the experience was wonderful from start to finish.Originally, we had planned to enjoy dinner at Latitude 21 Bar & Restaurant, and after deciding we wanted a long, relaxed evening without worrying about going home, we booked a night at the Mantra as well. I’ve already reviewed Latitude 21 separately, and it truly deserves its praise—10 out of 10 and absolutely phenomenal. If you’re reading this, I highly recommend checking out that review as well.From arrival, the experience was seamless. Check in was quick and easy, and the staff member who assisted us, John, was fantastic: friendly, welcoming, and genuinely warm. It set the tone immediately.Our room was exactly what you want to walk into during a Mackay summer—clean, tidy, and beautifully cool, with the air conditioning already on. We stayed in a spa suite, which, while not inexpensive, was a conscious choice to mark such a special milestone for us. It was worth every cent. I won’t go into detail, but there was a small issue related to something that was meant to be in the room for our anniversary. What I will say is that the way management handled it was exceptional. The professionalism, care, and effort shown deserve real commendation. It was resolved beautifully, and it in no way detracted from our stay—in fact, it reinforced how much the team genuinely cares about guest experience. I can’t thank them enough.The suite itself was quiet and comfortable. The bed was very comfortable, and the pillows were lovely—always a bonus. Everything felt calm and restful, especially when looking out over the beautiful Mackay Harbour, and we truly enjoyed the space.If I were to mention one minor issue, purely on a personal note, it would be the shower water pressure, which left a little to be desired. That said, it’s a very small point and certainly not something that would deter us from staying again.Check out was just as pleasant as check in, with staff once again friendly and welcoming.It’s almost a shame that we live in Mackay, as it’s not somewhere we can escape to for a weekend away—but it’s definitely on the list for the occasional staycation. While future overnight stays may be fewer, what will certainly happen is that we’ll be returning semi regularly to enjoy the restaurant and bar.Every staff member we encountered was unbelievable, and the overall experience was truly impressive. I don’t know how many stars I could give, but it would be a lot.Thank you to the team at Mantra Mackay Harbour for making our 30th wedding anniversary such a memorable and special occasion.

  • User:M B

    Trip type: Business

    Great location and beautiful views.

    rating03 Nov 2025

    I have stayed here many times and keep coming back. Excellent location and all rooms have lovely views. Very friendly staff.

  • User:Shanne M

    Trip type: Business

    My Stay At The Mantra Mackay On The Marina

    rating02 Nov 2025

    I stay here at the Mantra on a monthly basis. I find the front of house staff, very welcoming upon arrival & departure. I have engaged the cleaning staff, and they are very accommodating. The beds are very comfortable, and the views are Awesome

  • User:sc0tt2024

    Trip type: Business

    Mantra Mackay - a must stay when in the region

    rating30 Oct 2025

    Great location, friendly staff, fine dining and home away from home atmosphere made for a pleasant business trip. Highly recommended

  • User:770derekj

    Trip type: Couples

    Enjoyable stay

    rating24 Oct 2025

    My stay at the hotel was enjoyable overall. Although I noticed, as some other reviewers have pointed out, that the property is beginning to show its age, this did not significantly detract from my experience. The hotel still proved to be a pleasant place to stay.The process of checking in and out was straightforward and hassle-free. I appreciated the efficiency and simplicity, which contributed to a positive start and end to my visit.The room was spacious and offered a comfortable environment for my stay. It met my expectations in terms of size and comfort, adding to the overall satisfaction of my time at the hotel.

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