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Oaks Carlyle

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Oaks Carlyle

locationMackay, Central Coast - QLD, Australia

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About Oaks CarlyleAbout Oaks Carlyle

location

This hotel is located right in the heart of Mackay.

facility

The hotel has a lift and features 87 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a car hire service, room service, an alarm call service and a laundry service. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. All rooms are carpeted and have a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. Amenities include a washing machine, an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a gym and callisthenics.

meals

The hotel includes a restaurant and a bar.

Amenities at Oaks Carlyle Amenities at Oaks Carlyle

  • General Services

    • -

      Luggage storage

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

161

Very Good

115

Average

57

Poor

24

Terrible

34

Recent Reviews: 391

  • User:foxxyfrancie

    Trip type:

    The cleanliness room we have had in a long time.

    rating04 Oct 2026

    Close to everything, including pubs, Coles and beach. Very clean. Very friendly staff. Comfy bed. Will be back. Can't wait.

  • User:747margaretk

    Trip type:

    Great location, wonderful staff

    rating14 Sept 2026

    We were pleased with the probity to the CBD, the quality of the rooms and the exceptional support by the staff Hotel Manager, General Manager at Oaks Mackay Carlyle Suites, responded to this review Dear 747margaretk,Thank you for your wonderful review and perfect rating!We're delighted to hear that you enjoyed our convenient location close to the CBD, the quality of our rooms, and the exceptional support provided by our team. Your kind words about our staff mean a great deal, as delivering outstanding guest service is something we take great pride in.We truly appreciate you taking the time to share your experience and look forward to welcoming you back to Oaks Mackay on your next visit.Warm regards,The Oaks Mackay Team

  • User:jenniwitt75

    Trip type:

    Convention Stay

    rating12 Sept 2026

    I choose this accomodation because it was in walking distance to the Entertainment Centre. Accomodation was modern and very clean. We had good customer service during our entire stay. Hotel Manager, General Manager at Oaks Mackay Carlyle Suites, responded to this review Dear jenniwitt75,Thank you for your fantastic review and for choosing to stay with us during your convention visit.We're delighted to hear that our convenient location within walking distance of the Entertainment Centre made your trip easier, and that you found the accommodation modern, clean, and comfortable. It's also wonderful to know our team provided good customer service throughout your stay.We truly appreciate your kind feedback and look forward to welcoming you back to Oaks Mackay on your next visit.Warm regards,The Oaks Mackay Team

  • User:sujithmarathe

    Trip type: Business

    Excellent and well located

    rating02 Sept 2026

    Clean and maintained rooms. Friendly staff, located in great place with walking distance to nearby restaurants supermarkets and coffee shops Hotel Manager, General Manager at Oaks Mackay Carlyle Suites, responded to this review Dear sujithmarathe,Thank you for your wonderful review and perfect rating! We're delighted to hear you enjoyed our clean and well-maintained rooms, friendly team, and convenient location. It's great to know that being within walking distance of restaurants, supermarkets, and coffee shops added to your experience.We truly appreciate your kind feedback and look forward to welcoming you back to Oaks Mackay on your next visit.Warm regards,Oaks Management

  • User:09nicolle

    Trip type: Business

    Felt so welcomed.

    rating27 Aug 2026

    Staff were very welcoming, phoned after I had settled to ensure all was well. On entering the room, it was so clean, smelled lovely and they had the fan and music playing. Felt right at home. Great shampoo, soap etc. Easy walk to where I had meetings. Hotel Manager, General Manager at Oaks Mackay Carlyle Suites, responded to this review Hi 09nicolle,Thank you for your lovely review and for taking the time to share your experience.We are delighted to hear that you felt so welcome during your stay. Our team takes great pride in creating a warm and comfortable experience for our guests, so it's wonderful to know that the cleanliness of the room, the personal welcome, and the follow-up call after your arrival made you feel right at home.We're also pleased that you enjoyed the amenities and found our location convenient for your meetings.Thank you again for your kind words. We look forward to welcoming you back to Oaks Mackay Carlyle Suites on your next visit.Kind regards,The Oaks Team

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