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Oaks Carlyle

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Oaks Carlyle

locationMackay, Central Coast - QLD

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About Oaks CarlyleAbout Oaks Carlyle

Location

This hotel is located right in the heart of Mackay.

Facility

The hotel has a lift and features 87 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a car hire service, room service, an alarm call service and a laundry service. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. All rooms are carpeted and have a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator, a microwave, a tea/coffee station and a dishwasher. Amenities include a washing machine, an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a gym and callisthenics.

Meals

The hotel includes a restaurant and a bar.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Oaks Carlyle Amenities at Oaks Carlyle

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

155

Very Good

114

Average

57

Poor

24

Terrible

34

Recent Reviews: 384

  • User:Belinda S

    Trip type:

    Excellent

    rating23 May 2026

    Beautiful 2 bedroom dual key apartment. Main is spacious with ensuite, kitchen and living area. The second bedroom has an ensuite and kitchenette as well (I didn’t expect this!) Super clean, secure parking and fantastic staff. Hotel Manager, General Manager at Oaks Mackay Carlyle Suites, responded to this review Dear Belinda,Thank you for your fantastic review and for choosing to stay with us.We are so pleased to hear that you enjoyed the dual key apartment and found it both spacious and well-appointed. It’s great to know the second bedroom and its kitchenette exceeded your expectations—that’s always a lovely surprise!Your kind comments about our cleanliness, secure parking, and especially our team mean a lot to us. We pride ourselves on delivering a comfortable and welcoming experience, so it’s rewarding to know we hit the mark during your stay.We truly appreciate your feedback and hope to welcome you back again soon.Kind regards

  • User:JKT37

    Trip type: Business

    Quick trip on business

    rating21 Apr 2026

    A great location and a great stay with friendly accommodating staff. Had everything we needed including reliable internet. Felt safe and secure in the room and surrounds. Hotel Manager, General Manager at Oaks Mackay Carlyle Suites, responded to this review Dear JKT37,Thank you for choosing our Oaks Mackay Carlyle Suites, and for sharing with us your lovely feedback. We are delighted to learn that you enjoyed your stay here with us, and to know that our team had the opportunity to craft unforgettable memories with and for you. We are looking forward to welcoming you back in our beautiful Hotel! Kind regards The front office team

  • User:sophornkanafani

    Trip type:

    Ideal Location

    rating23 Nov 2025

    It was a great Hotel to be away from all the immediate hustle and bustle but still in the vicinity to get to places. This is very practical when travelling with family. Hotel Manager, General Manager at Oaks Mackay Carlyle Suites, responded to this review Dear Soph,Thank you for choosing our Oaks Mackay Carlyle Suites, and for sharing with us your lovely feedback. We are delighted to learn that you enjoyed your stay here with us, and to know that our team had the opportunity to craft unforgettable memories with and for you. We are looking forward to welcoming you back in our beautiful Hotel! Kind regards The front office team

  • User:huntps

    Trip type:

    Peter

    rating02 Nov 2025

    Great location and access to restaurants a very friendly process to book in and staff were very helpful Hotel Manager, General Manager at Oaks Mackay Carlyle Suites, responded to this review Dear Peter,Thank you for choosing our Oaks Mackay Carlyle Suites, and for sharing with us your lovely feedback. We are delighted to learn that you enjoyed your stay here with us, and to know that our team had the opportunity to craft unforgettable memories with and for you. We are looking forward to welcoming you back in our beautiful Hotel! Kind regards The front office team

  • User:wendymiller2025

    Trip type: Business

    Recent stay - work related purposes

    rating18 Oct 2025

    Accommodation was booked on my behalf - therefore I have no awareness how the cost comparatives. Thank you. Hotel Manager, General Manager at Oaks Mackay Carlyle Suites, responded to this review Dear Wendy,Thank you for choosing our Oaks Mackay Carlyle Suites, and for sharing with us your lovely feedback. We are delighted to learn that you enjoyed your stay here with us, and to know that our team had the opportunity to craft unforgettable memories with and for you. We are looking forward to welcoming you back in our beautiful Hotel! Sincerely, Angel Kelsey Front Office Manager

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