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Rydges Mackay Suites

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Rydges Mackay Suites

locationMackay, Central Coast - QLD, Australia

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About Rydges Mackay SuitesAbout Rydges Mackay Suites

location

The hotel is located in the city centre, only 10 minutes’ drive from the airport and 5 minutes away from the local beaches.

facility

The hotel has a lift and features 90 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave, tea/coffee station and dishwasher. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. For those who wish to stay active while on holiday, the hotel offers golf. Water sports enthusiasts can enjoy snorkelling and diving. Sport and leisure facilities at the hotel include a gym and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Entertainment options and leisure facilities include a dance club and a casino.

meals

Various dining options are available, including 2 restaurants, a café and a bar. Breakfast and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Rydges Mackay Suites Amenities at Rydges Mackay Suites

  • Facilities

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      Air conditioning

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      Lobby

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      Nightclub

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      Casino

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      Conference Room

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      Room Service

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      Laundry Service

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      Pets

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      Elevator/ Lift

    • -

      Ironing services

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      Laundry

    • -

      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Massage

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Reception

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Packaged meals

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Restaurant

  • Object Information

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      Fax

  • Payment

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      ATM

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      Minibar

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      Fridge

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      TV

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      Closet

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Sport/Entertainment

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      Indoor Pool

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      Swimming Pool

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      Gym

    • -

      Events

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

88

Very Good

43

Average

43

Poor

15

Terrible

21

Recent Reviews: 210

  • User:Z G

    Trip type: Family

    Celebrating 24 Hour Counter Service at the Rydges

    rating27 Aug 2026

    Family transiting through Mackay from Cairns and onwards to Brisbane, first time road trip along the Pacific Highway A1 with no hotel bookings. Arrived in Mackay at 9:45pm, called up Rydges for availability (Thank God for 24 hr counter service), was welcomed. Turned up at the hotel, Ronald fixed everything for us with no hassles, we got a family room at a discount. After a 12 hour drive, honestly, that was a God send. Spacious room, can sleep 4. Clean rooms, perfect for a family. Really appreciated the check in experience and accommodation because of our last minute booking. Thank you Rydges Mackay and especially Ronald for making it an easy transition. Will come again with my family. For those after the location, it's in the city.

  • User:Patrick W

    Trip type: Business

    First Class Service & Accommodation in the heart of the Mackay CBD

    rating04 Aug 2026

    The Rydges Mackay Suites is my preferred hotel on business and personal trips. The service is excellent and the best in town.The hospitality, care, consideration and attention to detail is second to none.Armie the Hotel Manager is amazing and runs a professional and caring hotel which has a strong and dedicated focus on customer satisfaction and loyalty.The rooms are always clean, well presented and any request even last minute are promptly attended to. It’s great also having access to the restaurant Moss on Wood.Armie and the Team understand the importance of customer retention and ensuring travellers return.5 Star Quality, Service and Hospitality. Armie Astridge, General Manager at Rydges Mackay Suites, responded to this review Hi Patrick,Thank you for your incredibly kind review and continued support of Rydges Mackay Suites. It means a great deal to hear that we remain your preferred choice for both business and personal travel. I truly appreciate your generous comments about our team and the service we provide. We are passionate about creating a welcoming experience for every guest, and it's rewarding to know our hospitality, attention to detail, and commitment to customer satisfaction have made a positive impression. Thank you again for your loyalty and recommendation. We look forward to welcoming you back on your next visit to Mackay.Kind regards,Armie AstridgeHotel Manager

  • User:Mary L

    Trip type: Family

    Customer Service / Reception / Overall stay

    rating25 May 2026

    Went on a little get away for the weekend with my husband and the hotel is amazing. There was a lovely girl at reception her name serinity i believe and she was absolutely amazing. Her customer service was incredible, will definitely be coming back. Getting greeted by receptionist like her definitely makes our stay alot better, will definitely return Armie Astridge, General Manager at Rydges Mackay Suites, responded to this review Hi Mary,Thank you for your lovely review! We’re so glad you had a great weekend with us. Serenity will be thrilled to hear your kind words; she really is fantastic.We can’t wait to welcome you back again soon!

  • User:Tigreerwarren

    Trip type: Friends getaway

    A great stay

    rating25 Apr 2026

    We were warmly welcomed on arrival. Rooms were immaculate. Will definitely return next trip. Armie Astridge, General Manager at Rydges Mackay Suites, responded to this review Dear Tigreerwarren,Thank you for your lovely review following your stay on 27 April.We’re delighted to hear you felt warmly welcomed and found your room immaculate. Our team takes great pride in creating a comfortable and inviting experience for every guest.It’s especially wonderful to know you plan to return on your next trip. We truly look forward to welcoming you back again soon!Kind regards,

  • User:Sara F

    Trip type: Couples

    Fantastic and outstanding

    rating21 Jan 2026

    To Starry off with the General manager is a true blue legend and does a top notch job, all the bar staff are a 10/10 absolute legends bets place to grab a cocktail Armie Astridge, General Manager at Rydges Mackay Suites, responded to this review Hi T8602UMsaraf,Thank you so much for your fantastic review! We’re thrilled to hear you had such a great experience with us. Our team will be over the moon to know they made such a positive impact — especially our bar crew, who love what they do and will be proud to hear they scored a 10/10 from you.We’re also incredibly grateful for your kind words. It means a lot to see our hard work and dedication recognised.We can’t wait to welcome you back for another cocktail (or two!) soon.Warm regards,

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