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Imperial Hotel Gold Coast

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Imperial Hotel Gold Coast

locationMain Beach, Gold Coast - QLD

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About Imperial Hotel Gold CoastAbout Imperial Hotel Gold Coast

Location

Acclaimed as Australia's premier leisure destination, the Gold Coast is famed for its glorious sub-tropical climate and cosmopolitan enjoyment of life. The hotel is 100 meters from the surf beach, 80 km south of Brisbane International Airport, 35 km north of Gold Coast Airport, 30 km north of the Gold Coast hinterland and 3 km north of Surfers Paradise.

Facility

The hotel has a lift and features 200 rooms and 54 suites. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features in the rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave, a tea/coffee station and a dishwasher. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex guarantees comfortable swimming with its soothing salt water and indoor and outdoor pools. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet and lunch offer culinary delights every day. Staff are also happy to provide children's meals.

Amenities at Imperial Hotel Gold Coast Amenities at Imperial Hotel Gold Coast

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Saltwater Pool

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1437

Very Good

571

Average

404

Poor

248

Terrible

283

Recent Reviews: 2943

  • User:samantha w

    Trip type: Couples

    Exceptional customer service

    rating15 May 2026

    Wonderful stay, from start to finish! The place is great but the calibre of service from the staff is what really stood out for us! We are fortunate to travel often and to experience the excellent customer service over and over as we did made us feel really well looked after.From being warmly greeted by Paul Head Consierge at the door, who has an impressive eye for detail and obvious pride in his work, to then checked in by friendly reception staff who knew everything we needed, served drinks perfectly by Deborah at the bar, excellent service by all waitresses at dinner (the seafood chowder entree was superb!) and very well looked after each morning by the breakfast team (perfectly cooked soft boiled egg, Thank you). Check out by Paris and Christian was smooth, warm and friendly!The whole building is impressive, foyer, outside lagoon, day beds and beautiful gardens. The room (ours was a king lagoon pool view) was lovely, comfy bed, great pillows and spacious. Lovely thick robes, soft towels and nice quality soaps and lotions). Bedroom staff were smiling and greeted us warmly. One suggestion, brighter lighting in the bathroom would have been helpful otherwise everything was just right!We have already booked to return 3 nights in Dec, just so we can book one of those fab day beds and spend more time in this lovely place. So many options on Gold Coast, but if you want all the goodies and high quality of service this is the place to stayThank you all, highly recommend. Sam and Dom

  • User:Peter B

    Trip type: Couples

    Positive staff assistance. We will return.

    rating17 Apr 2026

    Caiden and reception were outstanding:respectful,cooperative, friendly. Caiden helped us smoothly when we had a slight problem with our room location.

  • User:OnAir30904374038

    Trip type: Family

    Poor to middling at best!

    rating27 Mar 2026

    This is a run down hotel with its sole redeeming feature being the lobby and pool. Certainly not 5 star. The food is okay. The service reasonable without being great. It’s no surprise that it lost the Versace tag a few years ago.

  • User:RuralFoodies

    Trip type: Friends getaway

    Fabulous 3 days in 'old world' comfort and charm.

    rating08 Mar 2026

    I had the pleasure of staying at the Imperial for 3 nights with my friend via a Luxury Escapes package and it was fabulous. Two women in our sixties, who love good food and a magnificent swimming pool. We both love 'old world' character, charm and comfort, and the hotel did not disappoint. There were still some semblances of the by gone days of the Versace era, crockery pieces here and there, and other beautiful Italian era furnishings all adding to the comfortable surroundings. We ate in the restaurant, cafe, and had the high tea - all were really outstanding. Breakfast was great. The pool is magnificent. The staff were wonderful. We can't wait to go again! Note: It's disturbing that so many reviews compare the Imperial to the old Versace Palazzo. The original owners were unable to maintain the Versace high standard as the property aged, and subsequently, very publicly, lost the rights to the name and hence, sold out. It's unfair that people compare the Imperial to the Versace. Those days are gone! Hotel Management, Guest Services / Front Office at Imperial Hotel Gold Coast, responded to this review Hi there,Thank you for taking time to share your kind review. We are delighted to hear that you enjoyed your experience in our hotel. Your feedback is important to us and we truly appreciate your kind words.We look forward to welcoming you back in the future for another lovely stay.Kind regards,Imperial Hotel Gold Coast

  • User:Climber23626294560

    Trip type: Couples

    10 days imperial hotel gc

    rating27 Feb 2026

    We had an absolutely wonderful stay at the hotel for ten days, which gave us plenty of time to fully experience everything it has to offer. Our room was in the Lagoon View Lagoon Room category, which we believe is the second-best category in the hotel, and it was comfortable and well-maintained.We were genuinely surprised by some of the negative reviews we had read beforehand. Based on our own experience, we simply cannot relate to them.Yes, the hotel may not be brand new and you can tell that parts of it have been around for some time. However, this did not affect our comfort or overall experience in any meaningful way. If someone deliberately looks for minor imperfections, they might find a few small things – but in the grand scheme of things, there is truly very little to criticize.The atmosphere throughout the hotel was pleasant, and we felt welcomed and well taken care of during our entire stay. The staff were friendly and professional, and everything ran smoothly.We were also extremely impressed with the breakfast offering. Every day, there was a very fresh and varied selection. There were no peak-time crowds or waiting, and the staff were exceptionally attentive. Coffee was brought to the table, and they asked if we wanted a freshly prepared omelette. The range of choices was truly extensive, and the breakfast was one of the highlights of our stay – we found it particularly enjoyable and impressive.Overall, we were extremely satisfied and thoroughly enjoyed our time here. We would absolutely stay again and would not hesitate to recommend this hotel to others.Thank you for a lovely stay! Hotel Management, Guest Services / Front Office at Imperial Hotel Gold Coast, responded to this review Hi there,Thank you for taking time to share your kind review. We are delighted to hear that you enjoyed your experience in our hotel, and we can't wait to welcome you back for another wonderful stay.Kind regards,Imperial Hotel Gold Coast

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