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Paradise Centre Apartments Surfers Paradise

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Paradise Centre Apartments Surfers Paradise

locationSurfers Paradise, Gold Coast - QLD

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About Paradise Centre Apartments Surfers ParadiseAbout Paradise Centre Apartments Surfers Paradise

Location

The apartment hotel is located at the heart of Surfers Paradise. Guests can also explore the myriad of shopping centres and culinary options in the area.

Facility

This apartment hotel has 3 lifts and a reception desk. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Film lovers are sure to find just what they're looking for in the cinema's listings. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station, dishwasher and oven. There is also a washing machine, an ironing set and a tumble dryer. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. The apartment hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, crazy golf, golf, fishing and horse riding. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, bowling, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. An entertainment programme and live music are also options for entertainment.

Amenities at Paradise Centre Apartments Surfers Paradise Amenities at Paradise Centre Apartments Surfers Paradise

  • Facilities

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      Air conditioning

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      Car Park

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

585

Very Good

420

Average

162

Poor

76

Terrible

102

Recent Reviews: 1345

  • User:JessieK

    Trip type: Couples

    Accor hotel. A refund?? What a joke??

    rating20 May 2026

    Beware of this hotels cancellation policy/procedures. On January 22 2026 I booked 7 nights from 19 May 2026 in a fully refundable apartment. Unfortunately I had to cancel this on 18 April, 5 weeks notice. I was sent an email confirming my cancellation the same day. Then horror horror on May 12 the full payment was debited to my bank card. Their error. I rang several times to sort this out. Management flatly refused to refund to my bank card. Apparently that is not their policy!! They emailed me a refund form!! had to email it back with different account details. Perhaps not so secure! It took just over a week to receive my refund and due to bank fees and exchange rates I am now out of pocket. I have used Accor many times. This is not the way to treat customers.

  • User:Mrfluffer

    Trip type: Couples

    Extra large apartments

    rating05 Aug 2025

    We had a great stay for a few weeks at the Paradise Centre Apartments and really enjoyed ourselves plus the excellent remodeled facilities.The apartments are extra large well fitted out, a little dated if you’re picky but really really good.The cleaners need some urgent training as it was dirty and dusty when we arrived and parking seemed to be a lot more difficult than it needed to be as there was a car in the space allocated to us.Pools, tennis courts, outdoor sun room , gyms and BBQ areas are first class and very modern.The shops underneath the buildings are convenient and easy to get too and surrounding restaurants made our stay easy.Would always stay here again and again but won’t ever bring our car again.We’ll catch the tram next time.

  • User:tallowwood

    Trip type: Family

    Mixed review

    rating20 Jul 2025

    We stayed on the 20th floor Ballah building in a two bedroom executive. Would rate 3.5 stars for the apartment and would rate 4 star for the facilities. Disappointingly, 6 uncomfortable nights, the mattress on the king bed far too firm, had no quality about it. No mattress is perfect and we don't usually have an issue or complain but this bed was terrible! When you holiday, you expect at the minimum a comfortable bed. The couch needs replacing, you sink into it, terribly uncomfortable, avoided using it. The whole apartment, the cleanliness was average - little things that should be clean, the bin lid filthy, doonas could be cleaner, doors and walls marked where guests regularly touch, and everything looked like it needed a good wipe down. The kitchen is dated and small. Had good stock of items. Positives - views are spectacular, as was the pool, gym and location. Pool would have to be 30 degrees and was one of the cleanest and clearest we've seen - was lovely even when 15 degrees outside. Would stay again for the location, however are hesitant due to the uncomfortable mattress.

  • User:Steve W

    Trip type: Family

    Fantastic Everything

    rating14 Jul 2025

    Reception was conveniently opened until 10pm and the girls on the desk are lovely. Parking is a breeze. The carpark is easy to navigate even in a large SUV.The location is 2nd to none. It is right on top of the Paradise Centre Mall and looks straight down into Cavill Ave and Orchid Ave and over Surfers Paradise Beach, right amongst all the action, see pics.The huge outdoor pool is properly heated and the adjacent hot tub was a real pleasure in July.The north facing sun filled balcony was beautiful.We stayed in the Ballah tower, Executive 2 bedroom. The building was built in an era of generous room sizes. It was very clean and modern. The kitchen was well equipped. All the appliances were like new. Even the knives were super sharp. There were clean blankets in the wardrobe. We weren’t lacking anything.After staying here, I simply cannot stay anywhere else now on the Gold Coast.For the detailed planners see pics attached of the floor plans. 4 apartments per floor. There are no bad ones.

  • User:malika806

    Trip type: Couples

    Wouldn’t stay anywhere else on the GC!

    rating07 May 2025

    We have stayed at the Paradise Centre Apartments multiple times now, and I don’t think we would ever stay anywhere else in the GC! The views are amazing, the apartments are large, and being able to catch the elevator from our floor straight into the mall is very convenient. The pool and gym are also some of the best I have seen in a hotel.

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