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Paradise Resort Gold Coast

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Paradise Resort Gold Coast

locationSurfers Paradise, Gold Coast - QLD

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About Paradise Resort Gold CoastAbout Paradise Resort Gold Coast

Location

This hotel is set on 5 acres of tropical gardens, close to beaches and attractions and just minutes from the heart of Surfers Paradise. Gold Coast Airport (Coolangatta) is only 27 km away.

Facility

The resort has 357 rooms, which are located on 3 storeys and are reachable by 5 lifts. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, room service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a games console and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The resort has family rooms and non-smoking rooms.

Sport

Whether sporty and active or in need of a more restful kind of holiday, guests will find the perfect place to leave everyday life behind in the pool complex, which includes 4 indoor and outdoor pools. There are children's pools as well. The pool area also includes a hot tub, a waterslide and a pool bar. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. For guests who wish to keep active, tennis and crazy golf are available. Sport and leisure facilities at the resort include a gym, billiards and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

Meals

Dining facilities include a café and a bar. The restaurant has air conditioning and high chairs for children. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Paradise Resort Gold Coast Amenities at Paradise Resort Gold Coast

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

125

Very Good

52

Average

20

Poor

32

Terrible

38

Recent Reviews: 267

  • User:kimberlina81

    Trip type: Family

    Good family style accomodation with tonnes of activities

    rating02 May 2026

    We have stayed at Paradise Resort 4 times. Every visit is full of happy memories, my kids love it here and I feel like I can relax.The family rooms offer the best accommodation in my opinion. We are staying in a room with an adjoining door (didn’t book two rooms, just one) and we can hear every word they say, when their small child cries (which thankfully hasn’t been that frequent). But there’s better rooms. If you can afford it, upgrade to a two bedroom room because we have only had very nice quiet night sleeps in them. I would not stay in this style room ever again here. The activities are a bit lower in non peak periods. This is the first time we have stayed outside of summer and noticed the drop in kids club sessions and general activities, so if that’s your thing, book in summer, it’s packed and lots of fun for kids to meet people and be kids.The rooms are now really comfy, the new mattresses are so great. After coming since the kids were little and now not so little, it would be great for some teen stuff in summer periods. Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast, responded to this review Thank you for taking the time to share your valuable and honest feedback.We’re thrilled to hear that you’ve once again had an enjoyable experience with us. We also appreciate your comments regarding the activity schedule. Please be assured that we take all feedback seriously and will consider this carefully in our future planning.Thank you again for your kind words. We look forward to welcoming you back again soon.Kind regards,Cherie - Paradise Resort Gold Coast.

  • User:Bridget B

    Trip type: Family

    Great stay, great fun.

    rating11 Apr 2026

    My husband and two children (8 and 6) stayed for 4 nights, travelling from Melbourne. While the rooms need a good update, the staff more than make up for it! My kids did a few activities, which were really well organised, and I really enjoyed doing them with them. What made them extra special was Molly! She is such an assett to your resort! She was fantastic with all the kids, and got down on their level and they all loved her! What made everything even better was going to the dancing and singing show on Thursday night, and she was one of the dancers! She was amazing to watch and my daughter now wants to be just like her! Please pass on to her my thanks for making our holiday so good. We will defenitely be back, and my kids want to do ALL the fun activities with Molly! Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast, responded to this review Thank you, for taking the time to review your recent stay and for your valued feedback.We're so pleased you and your family had such a wonderful experience and are already planning another stay.Our activities team are a wonderful asset to our resort and Molly is one of our standouts. We thank you for acknowledging her star quality :)We look forward to welcoming you again soon.Kind regards,Cherie - Paradise Resort Gold Coast.

  • User:Snowruby

    Trip type: Family

    Great space for families and small kids

    rating09 Apr 2026

    We stayed at Paradise Resort on the Gold Coast in March with family and friends, and overall had a mixed experience.There are definitely some positives. The room was neat and tidy on arrival, although a little dated and incredibly warm as the aircon wasn't on. The daily housekeeping (excluding Sundays) was appreciated and helped keep things comfortable during our stay. The on-site café/restaurant was very convenient although more healthier options would have been appreciated. It was great to see gluten-free breakfast options available. The kids facilities are a real highlight — plenty of activities and pools to keep them entertained. Having access to a self-service laundry was also very handy.However, there are a number of areas that need improvement. The rooms are quite outdated where we stayed in Astros Alley and could benefit from a refresh — the carpets in particular felt dirty especially throughout the venue. The layout and functionality of the room could also be improved, with no bedside tables on both sides, limited power points (none by the bed), and nowhere practical to place suitcases without using drawers or the wardrobe. There’s also no microwave, just a fridge, which made things a bit inconvenient. One of our party also had issues with parking even when he had a booking however we felt this was due to bays being taken up by hotel storage. Noise was another issue — the rooms aren’t well insulated from hallway or outside noise, and with hallway lights always on and light coming in under the door, it made it harder to get a good night’s sleep. Blockout curtains would make a big difference here as well.The bathroom setup is quite basic, with only a three-in-one soap provided, so you’ll need to bring your own shampoo and conditioner. Lastly, it was disappointing that the adult-only area was still not open — having a dedicated space for adults to relax, especially at a family-focused resort, would really improve the overall experience.Overall, Paradise Resort is fantastic for kids and offers convenience for families, a great central location which is accessible however the rooms and facilities could use some updates to better match expectations. Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast, responded to this review Thank you for taking the time to review your recent stay and for your valued and thorough feedback.We are pleased to hear that you enjoyed your stay, including our dining options, daily housekeeping service and all our children's activities.However, we have noted all concerns in regarding your accommodation and will ensure both our maintenance and housekeeping teams rectify those concerns going forward.We acknowledge your suggestion for a dedicated space for adults and are pleased to advise that our new adult only pool area is nearing completion and will be a welcome addition for our parents moving forward. On that note we have just completed the full renovation of over a third of our guest rooms with the remaining upgrades planned for the near future.We thank you again for your valued feedback, it is most appreciated.Hopefully we get the opportunity to welcome you for a future visit once all upgrades are complete.Kind regards,Cherie - Paradise Resort Gold Coast.

  • User:Evelyn C

    Trip type: Family

    Paradise Resort

    rating16 Mar 2026

    It’s a great location for kids. The staff were fantastic and very friendly. The food in poolside area, not so good. Lots of brown food. Would have loved to get something a bit healthier. The breakfast however was very good. Rooms are basic and could do with a refresh, but it is what it is and kids absolutely love it. I traveled with daughter and grandsons . They had a ball . Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast, responded to this review Thank you for taking the time to offer your valued and honest feedback.We're very pleased you and your family had an enjoyable experience and found our staff friendly and helpful.We note all dining suggestions and take on board for all future planning.Looking forward to welcoming you for a future stay :)Kind regards,Cherie - Paradise Resort Gold Coast.

  • User:Jen H

    Trip type: Family

    Perfect paradise with kids

    rating22 Jan 2026

    Love this place!Second time coming and it's just as good as the first. Staff are friendly and helpful. Lot's of activities for the kids. Food is reasonably priced. Kids club is fantastic for a break. Quick stroll to the beach. We had an updated room which was perfect for ours needs. Handy shop downstairs. We have only left the resort to go to the beach and Timezone Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast, responded to this review Thank you for your 5/5 star review and fantastic comments.We're so pleased you and your family had another great experience and everything met your expectations.We look forward to welcoming you for your 3rd visit.Kind regards,Cherie - Paradise Resort Gold Coast.

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