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Peppers Broadbeach

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Peppers Broadbeach

locationBroadbeach, Gold Coast - QLD

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About Peppers BroadbeachAbout Peppers Broadbeach

Location

The hotel is centrally located on the Gold Coast. On the doorstep of the hotel guests will find an array of exceptional dining options. A vast number of chic cafes, stylish restaurants and sophisticated wine bars line the main strip of Surf Parade where one can savour fine cuisines from around the world. The nearby situated Currumbin Wildlife Sanctuary, set amidst 27 hectares of landscaped gardens, allows visitors to cuddle a koala, witness traditional Aboriginal dancing and appreciate the many displays. The hotel is only 25 minutes’ drive from Gold Coast Airport.

Facility

The apartment hotel has a lift and features 505 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station, dishwasher and oven. There is also a washing machine and an ironing set. A telephone, a TV, a radio, a CD player, a DVD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Heated indoor and outdoor pools, filled with salt water, ensure comfortable swimming. There is a children's swimming area as well. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, golf and fishing are available. The water sports offered include windsurfing. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. There is a wellness area with a spa, a steam bath, a hammam, massage treatments and a solarium. Subject to charge: a sauna. A casino offers fun and entertainment.

Meals

Dining facilities include a restaurant, a breakfast room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A delicious breakfast provides energy for the rest of the day.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Peppers Broadbeach Amenities at Peppers Broadbeach

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Saltwater Pool

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2993

Very Good

796

Average

244

Poor

111

Terrible

97

Recent Reviews: 4241

  • User:joen409

    Trip type: Couples

    Great location

    rating10 Apr 2026

    Great clean accommodation in a convenient location close to food, entertainment and the beach. We will stay here again.

  • User:careys664

    Trip type: Couples

    High Up 2 bedroom apartment

    rating10 Feb 2026

    We stayed in Tower 2 on Level 33— a 2-bedroom apartment with a full-length balcony. The apartment was a good size, although showing signs of age and wear and tear. The view given it was tower 2 (furtherfrom the beach), was good - full table on the balcony, so plenty of room. Facilities good. The lift was fast, and parking was very simple and easy entry and exit. We would stay again Paul Morton, General Manager at Peppers Broadbeach, responded to this review Dear careys664,Thank you for taking the time to complete a Trip Advisor review, we very much appreciate your comments regarding your stay at Peppers Broadbeach and your feedback is very important to us. It is always a pleasure to receive positive feedback from our guests and I will share your comments with our team as I am sure that this feedback will serve as an encouragement to everyone as we strive to continuously improve the quality of our products and services here in the heart of Broadbeach, a stones throw from the beach.Thank you again for sharing your experience careys664 and we hope to welcome you back again in the near future!Best Regards,Paul MortonGeneral ManagerPeppers Broadbeach

  • User:Alan R

    Trip type: Family

    Book Peppers Broadbeach; you won't be disappointed!

    rating04 Feb 2026

    Both Peppers and its staff were great. It's a great resort, the apartments are beautifully maintained and the staff were amazing. Anything we asked for was attended to promptly and with a smile. Location was brilliant as well; right in the heart of Broadbeach with plenty of shops and restaurants in the immediate area. Thanks to India on reception, Isaac and Bayley for their outstanding service. Paul Morton, General Manager at Peppers Broadbeach, responded to this review Dear rottis,Thank you for taking the time to write a Trip Advisor review following your recent stay at Peppers Broadbeach. It is always a pleasure to receive positive feedback from our guests and I will share your comments with our team including India, Isaac and Bayley who are ambassadors for our property and I am sure that your feedback will serve as an encouragement to everyone as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Best Regards,Paul MortonGeneral ManagerPeppers Broadbeach

  • User:Donelle L

    Trip type: Couples

    Great view, let down property

    rating01 Feb 2026

    As a Platinum Accor Live Limitless member, I chose Peppers with high expectations, but unfortunately this stay was disappointing in several areas.Operational issues began before arrival, with parking instructions not accounting for construction fencing. During the stay, there was no welcome amenity, and a housekeeper entered the apartment unexpectedly. While staff were polite and apologetic, the situation highlighted internal booking and communication issues.Cleanliness and maintenance were also below standard, including holes in bed sheets, stray hairs in the bathroom, a faulty dishwasher, a non-working intercom screen, and a saucepan with a loose handle that raised safety concerns.For an apartment-style property, especially one positioned as premium, several basic inclusions were missing or inadequate — including sufficient kitchenware, proper dishwasher detergent, extra towels, and simple items like kitchen scissors, oven mitts, and a drying mat. A mattress topper on zip beds would also greatly improve comfort.I understand that Peppers apartments are individually owned, and that upgrades can depend on owner decisions, but as a guest, these distinctions aren’t visible — the experience reflects on the Peppers and Accor brands overall. I hope this feedback is taken in the spirit intended and contributes to improved consistency and guest experience in the future. Paul Morton, General Manager at Peppers Broadbeach, responded to this review Dear Donelle,Thank you for taking the time to write a detailed Trip Advisor review following you recent stay at Peppers Broadbeach, I am sorry that your stay was a mixed one, as an Accor Live Limitless Platinum member your feedback is very important to myself and my Team.I am disappointed that you were not made to feel both welcomed and values as a Loyalty member due to the omission of your amenity in your room following check in, and I have spoken with the Front Office manager to ensure that Loyalty guests are recognised and that all benefits connected with their membership are applied to enhance their stay experience.I have also shared your review with the Executive Housekeeper who will be conducting corrective training with the Room Attendant who prepared your room prior to your arrival and also feature the importance of attention to detail in their Team briefings this week. Additional items such as the ones mentioned in the review whilst not included in the room inventory are all available upon request from Housekeeping and I apologise if the absence of these items caused you inconvenience.I appreciate you sharing your comments Donelle as it assists and it is my hope that you will provide my Team and I with the opportunity to welcome you back all to Peppers Broadbeach in the future to create some better memories for you.Best Regards,Paul MortonGeneral ManagerPeppers Broadbeach

  • User:Sherpa66758514838

    Trip type: Couples

    Stunning Views, Beautiful Rooms!

    rating13 Jan 2026

    Peppers in Broadbeach feels like absolute luxury the moment you enter the room. It's thoughtfully designed with a calm feel. Beautiful decor and beautiful beach views. Would highly recommend. Paul Morton, General Manager at Peppers Broadbeach, responded to this review Dear Sherpa66758514838,Thank you for taking the time to write a Trip Advisor review following your recent stay at Peppers Broadbeach. It is always a pleasure to receive positive feedback from our guests and I will share your comments with our team as I am sure that this feedback will serve as an encouragement to everyone as we strive to continuously improve the quality of our services.Thank you for your endorsement and we hope to welcome you back again very soon!Best Regards,Paul MortonGeneral ManagerPeppers Broadbeach

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