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Phoenician Resort

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Phoenician Resort

locationBroadbeach, Gold Coast - QLD

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About Phoenician ResortAbout Phoenician Resort

Location

The apartment hotel is situated in the heart of cosmopolitan Broadbeach and just 200 metres away from the beach. It is positioned just a short stroll from the Pacific Fair, the new Convention Centre and Jupiter’s Casino.

Facility

The apartment hotel has 5 lifts and features 130 rooms. English-speaking staff are happy to assist and advise. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a childcare service, a car hire service, a laundry service and a coin-operated laundry.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a king-size bed. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station and dishwasher. Further amenities include a washing machine, an ironing set and a tumble dryer. A telephone, a TV, a radio, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa and a sauna. A casino offers additional entertainment.

Meals

The apartment hotel includes a restaurant and a café.

Amenities at Phoenician Resort Amenities at Phoenician Resort

  • Facilities

    • -

      Air conditioning

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      Café

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      Car Park

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      Casino

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Restaurant(s)

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Saltwater Pool

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

962

Very Good

599

Average

128

Poor

54

Terrible

41

Recent Reviews: 1784

  • User:gwenda N

    Trip type: Couples

    Anniversary

    rating28 Dec 2025

    Perfect spot for tram and bus travel did not need to hire car price of both 50 cents per tripclose to casino, convention centre and pacific fair for shopping close to oasis for grocery shopping everything needed was within walking distance and many food outlets and restaurants great spot

  • User:janicespottiswood

    Trip type: Couples

    EXTREMELY DISAPPOINTING

    rating19 Sept 2025

    When we booked this property we asked for walk in shower and lower floor. We given room 1202 on second level and told it was a refurbished apartment. It was old, tired and definitely not refurbished. Flaky paint and chipped drawers and cupboards. The bathroom was small and old definitely not refurbished. No outside table, only a rickety old wooden trolley. Very uncomfortable lounge and dining furniture and my husband could not sit in the lounge chairs. The noise level was horrendous with garbage trucks waking us up every morning between 5-6am. A terrible experience and certainly would never go back. Travelled all over the world and this is the worst. Maybe the staff should tell the truth. Never again

  • User:The_Overd_Family

    Trip type: Business

    Relaxing Stay with Excellent Service

    rating23 Aug 2025

    From the moment I arrived the service at the Phoenician Resort was outstanding. The team were warm, professional and made me feel genuinely welcome from check in all the way through to my departure.My stay was comfortable and relaxing with the resort facilities really adding to the experience. The spa, pool and sauna were all beautifully maintained and created the perfect environment to unwind. The on site gym is a great bonus for keeping active during stays, however I never utilised this myself.The suite itself was well appointed and while there was a minor issue with the toilet paper supply (3/4 roll and just one spare) and no complimentary milk, these were just small things and didn’t detract significantly from my overall experience. More just something to be aware of for future guests.One note worth mentioning: My dining experience at La Porchetta with other guests staying at same resort was disappointing and didn’t reflect the high standards of the resort itself. While this technically isn’t a direct reflection on the resort, it could influence the perception of the overall stay.In summary, I thoroughly enjoyed my time at the Phoenician and would happily return. A great choice for a relaxing getaway with excellent service and top tier amenities.

  • User:Nicko N

    Trip type: Business

    Great Location and Huge Two Bedroom Suite

    rating14 Jul 2025

    Our company booked a Two bedroom apartment to share with a co-worker which I generally do not like however the 2 bedroom suite was massive with two seperate bathrooms and a huge living/kitchen area. Privacy was definitely not an issue. The location is ideal, smack bang in the middle of Broadbeach and just across the road from the convention centre.

  • User:cameron h

    Trip type: Business

    great rooms, service and location let down by poor quality bed

    rating09 May 2025

    Location is fantastic, just across the road from the tram stop, 2 blocks back from the beach, and surrounded by restaraunts.check in was easy, though the doors into the building are also swipe card access only, so you need to ring to be let in. its an older building which has obviously been renovatedthe apratment was large and clean, had a lovely sitting area, and a nice small but functional and clean kitchenthe balcony was beautiful, however a bit of street noised filters up overtimeThe Downfall for this review was the Bed. it was one of the Beds with two singles pushed together to make a bigger bed, unfortunately they skimped on a matress cover or topper and the devide between the two singles was incredibly obvious, and if a really comfy bed is important to you, I would suggest you stay away.If The bed situation was fixed, this would be my favourite place to stay

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