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The Kooralbyn Valley

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The Kooralbyn Valley

locationHinterland, Gold Coast - QLD

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About The Kooralbyn ValleyAbout The Kooralbyn Valley

Location

This resort warmly welcomes guests in Kooralbyn.

Facility

The resort has a lift and features 100 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a whirlpool bath. For additional comfort, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, crazy golf, golf, fishing and horse riding. Water sports enthusiasts are offered canoeing. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts and bowling. A spa, a sauna and massage treatments are available in the wellness area. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Amenities at The Kooralbyn Valley Amenities at The Kooralbyn Valley

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Badminton

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      Billiards/Snooker

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      Bowling

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Table Tennis

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

135

Very Good

88

Average

49

Poor

39

Terrible

60

Recent Reviews: 371

  • User:Camper39401306152

    Trip type: Friends getaway

    Must Stay and Play

    rating07 May 2026

    Top golf course, great staff, credit to the management, these guys really look after you.

  • User:Daydream49848691348

    Trip type: Solo travel

    Beware

    rating16 Apr 2026

    Stayed 7th to 14th April in an upper penthouse. What a pathetic place. Everything is dirty. The rooms are dirty. Live wires fully exposed. Lights falling from walls. Holes in ceilings, Decking rotting away. If this is front of house I can't help but wonder what back of house is like. Management are in denial or delusional. The saddest excuse for a Resort .They advertise the place will be an Olympic athletes village. Laughable Needs to be bulldozed. Scary and creepy and rather sad. Especially staff begging for 5 star reviews constantly. It's obvious why. 312 a night. Terrible . certainly not 4 star resort. More like 1.Management attack you for being honest and raising serious and real safety concerns. Guest Relations Manager, Guest Services / Front Office at The Kooralbyn Valley, responded to this review Hi Anthony,After reviewing your situation, it’s worth noting that multiple staff members you interacted with reported your behaviour as rude and, at times, quite uncomfortable to deal with.It’s also interesting to see the contrast between your tone when speaking with management—where you were notably understanding—and the version of events presented in your review, which appears to introduce a range of new and somewhat imaginative concerns.While we appreciate guests taking an interest in their surroundings, a full-scale audit of the property—particularly one that includes commentary on ownership and management you’ve never met—was neither requested nor especially constructive.The overall account comes across as significantly embellished, which is disappointing given the more reasonable conversation we had directly.RegardsManagement

  • User:289douglasm

    Trip type: Friends getaway

    THE MAN EVENT

    rating29 Mar 2026

    16’golfers turned up last weekend. The deal was amazing two night stay with two breakfast and 18 holes and a cart. The price was amazing but we also did a deal and took our band with us and performed Friday and Saturday night. After turning up an hour and a half late we won the locals over and gave them some good rock n reggae classics. The place may look a bit tired but perfect for what we wanted. THE MAN EVENT WILL BE BZCK THERE NEXT YEAR FOR SURE. So if you want to do a golf event there it’s perfect

  • User:Trish K

    Trip type: Family

    5 star review from 2 happy vacationers at Kooralbyn Valley Resort.

    rating28 Mar 2026

    Myself and my 8 year old grandson stayed for the weekend. The service from the minute we arrived at reception to our departure was wonderful. Nothing was too much trouble for staff who were always polite, helpful & friendly. The room was clean, tidy & very comfortable. Meals at the restaurant were delicious & terrific value for money. Tanya went above & beyond with her service-very professional & so kind to my grandson when he had a mishap with the hot chocolate! 5 stars from Trish & Elijah.

  • User:David F

    Trip type: Friends getaway

    A great comeback to be a winner once again.

    rating28 Mar 2026

    Absolutely a fantastic experience with friends playing golf was an amazing challenge and lived up to the hype with novelty holes great fairways and fast and true greens. The staff friendly and helpful with a beautiful resort breakfast on top. The rooms were top class with a top view and all the facilities from the games room to the bar and dart board were in good shape. This place deserves to thrive and the staff are doing great to deliver a quality resort golfing experience. I was impressed!

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