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Atlantis Hotel

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Atlantis Hotel

locationMelbourne CBD, Melbourne - VIC

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About Atlantis HotelAbout Atlantis Hotel

Location

The hotel is located in the centre of Melbourne, 200 metres from Spencer Street Train and Bus Station. The Airport Link SkyBus is located at Spencer Street Station.

Facility

The hotel has a lift and features 72 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna and a steam bath.

Meals

A continental breakfast buffet guarantees a great start to the day.

Amenities at Atlantis Hotel Amenities at Atlantis Hotel

  • Facilities

    • -

      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

    • -

      Steam bath

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

519

Very Good

1079

Average

502

Poor

164

Terrible

136

Recent Reviews: 2400

  • User:GREG L

    Trip type: Solo travel

    Mixed Feelings

    rating13 May 2026

    This hotel while it has this going for it Great location 5 min walk from southern cross station shops cafes and supermarkets all within 5 min walk The young lady who checked me in as I was early and just wanted to store luggage said you room is ready sir and let me into the room very impressed polite and friendly The room was clean no bottled water but had everything else needed it's was clean but the bedding (mattress) was not great for sleeping a major let down unsure if I would stay again due to bedding but it did have everything else needed

  • User:Lauren M

    Trip type: Solo travel

    Very Bad - NOT the standard for 4 star hotel !

    rating05 May 2026

    I’m honestly very disappointed with my stay at Atlantis Hotel :( For something marketed as a 4-star hotel, the standard falls well below.The room itself is very outdated. The bed was flimsy & seemed to be on some kind of rolling base attached to the headboard, which made it feel unstable, but not fully uncomfortable. The pillows were old lumpy with noticeable pilling on fabric? Towels are rough! No windows can be opened, so the room felt poorly ventilated & had a noticeable stale & old smell probably from years without proper airflow.Cleanliness was a major issue. When I arrived, it looked clean to be fair but there was visible ‘dirt’ on the toilet seat & the hygiene seal that’s supposed to indicate cleaning hadn’t been properly placed. There also appears to be a significant build-up of dust in the vents, which adds to the overall lack of freshness in the room.The air conditioning didn’t work properly, which made the lack of ventilation even worse.The ‘grand view’ is misleading. The windows are small & don’t offer much of a view, which does not match the images used online when booking. Also as mentioned one can’t even crack them open slightly for air.Another downside is the gym, it’s not 24/7 like many other hotels in Australia. It closes at 9pm, which is inconvenient for late checkins or a busy schedule.That said, the staff were all genuinely lovely & kindly offered later checkout due to lift maintenance (while I was checking in). I wouldn’t recommend / stay here again.

  • User:Frances A

    Trip type: Couples

    2 night stay

    rating22 Apr 2026

    Great location & pretty quiet.Unfortunately, the shower was cold, so a room change was requested (only offered a free breakfast, but already included or wait for a plumber) The "heated pool" appears to only be a "lap pool" according to reception. Apparently it was 28° but felt too cold for some relaxation, so we opted out!Breakfast consisted of cereal, toast, scrambled eggs & baked beans.Very close to Southern Cross station, trams & amenities nearby.

  • User:darwin1905

    Trip type: Couples

    Awful bed

    rating17 Apr 2026

    The worst thing was the mattress on the bed. It was so unsupportive I felt my body went into a v shape when laying on the bed. The pillow was like a pancake too, so not a great sleep which kind of defeats the object of the room. The room was a good size and clean. The bathroom had one towel hook so if there is more than one person travelling, it's not great for hanging up the towel. The TV was laggy and hard to use. The hotel was in a convenient location.

  • User:XavierC538

    Trip type: Couples

    Is ok

    rating29 Jan 2026

    Situation is good, just a few hundred meters from train station, staff at the reception not very friendly the day we came!!! I thinkThere are other better places in town.The rooms are ok.

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