Citiclub Hotel

Recent Reviews: 409

• User:andrew n

  Trip type: Solo travel

  Disgusted

  19 Mar 2026

  Stayed on a Saturday night and didn’t get a wink of sleep as I was bombarded with relentless and very loud doosh doosh music from the nightclub 2 floors below.Will never stay again and will so recommend same to all my friends.

• User:nathanfreeman82

  Trip type: Family

  ⭐️⭐️ (2/5) – CitiClub Hotel Melbourne

  14 Jan 2026

  If you’re looking for a place purely to sleep, this hotel just does the job — but that’s about where the positives end.Housekeeping was noticeably substandard. The bed was made and the bin emptied, but that seemed to be the extent of it. Used cups, mugs, and cutlery were not removed or replaced. Towels appeared to be simply thrown back on the rack, and a handful of soaps and toilet paper were dumped on the bathroom sink rather than properly restocked. It honestly felt like the bare minimum effort, and it does make you question how thoroughly the room is cleaned between guests.The hallways are bland and uninspiring, and the walls are extremely thin. We were kept awake until well past 3am due to noise from the room next door, which made for a very restless night.The shower pressure was another major letdown — it was more like a dripping tap than a proper shower. When an 8-year-old is complaining about the water pressure, you know there’s a problem.Overall, this was a pretty suboptimal hotel stay. For the price paid, it was disappointing, and I genuinely regret not spending a little more to stay somewhere significantly better. Suitable only if you have very low expectations and just need a bed for the night.

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• User:Susanne M

  Trip type: Couples

  Best for business/weeknights only

  22 Nov 2025

  Warning: The night club will keep you awake until 4am on weekends. Room was comfortable and clean but it is showing wear and tear. Ugly view of rear of buildings.

• User:Simon P

  Trip type: Couples

  Come for the ‘boutique charm,’ stay because you’re too tired to drive home.

  27 Oct 2025

  They claim to be a 4-star hotel. Let’s start there, because that’s quite a claim. They are not, by any conceivable stretch of imagination, a 4-star hotel. Their website proudly trumpets: “A relaxing boutique hotel.” That’s cute. It’s neither relaxing, nor boutique, nor remotely close to anything you’d call a hotel experience worth repeating.The rooms, according to their poetic marketing copy, feature “tea and coffeemakers.” That sounds fancy — until you discover they mean a $10 plastic kettle from Kmart and a few sachets of instant coffee that could double as grout. There’s no fresh milk, no pod machine, no charm. Just the distinct sense that you’ve overpaid for a motel that’s been given a very optimistic PR makeover.Their website also promises “room service available.” It’s technically true if you consider “room service” to mean the vending machine downstairs offering a few kinds of soft drink and a packet of stale chips. There’s no actual food service, no breakfast — just a cheery suggestion at reception that you “try one of the local cafés.” Because nothing says boutique hotel luxury quite like being directed out onto the street with an apologetic smile and a map of nearby brunch options.Let’s talk about the “on-site restaurant.” In reality, it’s a glorified bistro that moonlights as a nightclub, complete with thumping dance music, sticky floors, and rowdy drunk patrons with no self-awareness shouting at each other across the *checks notes*...'music'. The “lobby” is barely the size of a broom closet, gloomy enough to qualify as a crypt, and only accessible after negotiating your way past a team of nightclub security guards who wall of nightclub security guards who look confused as to why you’re not holding a vodka cruiser.Now, the fine print does technically mention there’s a nightclub on site. What they fail to mention is that it’s effectively underneath the rooms — and that the sound system doubles as a seismic testing device from midnight until after 5 a.m. The provided earplugs (handed over with a knowing smirk at check-in) are an acknowledgment that sleep is more of a concept than a guarantee.If, by some miracle, you make it out for dinner and return later than 9 p.m., you’ll be thrilled to discover the front entrance is closed off for nightclub security. Hotel guests are instead redirected to the delightful rear entrance through a smelly carpark, where you’ll have the added thrill of dodging drunk patrons staggering in and out of the venue, or the occasional fistfight happening in the alley across the road. Nothing says boutique ambience quite like the sweet aroma of stale beer and wonton Melbourne violence.When 5:30 a.m. finally rolled around and the last drunk stumbled home, we collapsed into something resembling rest — only to be woken twice by housekeeping. Once at 9:45, again at 10:30. Both times they barged straight in, undeterred by the fact we’d been granted late checkout until noon. There was no “Do Not Disturb” sign available to hand on the door of course, because that might have made too much sense.At checkout, I expressed my disappointment to the front desk staff, who assured me the manager would call me the next morning. That was days ago. I’m still waiting, though I suspect they’re saving the call until after the next DJ set wraps up at sunrise.In summary: this is not a 4-star hotel. It’s barely a 3-star, and that’s with generous rounding. Think of it as a Budget Rave and Sleep Deprivation Centre masquerading as a “relaxing boutique experience.” Perfect if you enjoy insomnia, tinnitus, and being woken up by strangers. Otherwise, you might find more rest and refinement at your local backpackers — or in your car, parked two blocks away from the bassline.

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• User:kittyhawkCanberra

  Trip type: Business

  Unbearable noise till early hours in the morning on weekends.

  02 Aug 2025

  The location is OK in the city of Melbourne. The room is clean and the bed is comfortable.However, the hotel provides live music in the lower floors on weekends.The noise (one can't hear the music, only feels the percussions) goes from 10 pm to 4 am. The beating thumps reverberates through the whole building. One can feel it through ear plugs even on the top floor.To be fair, the fine prints in the booking does warn of loud music into the early morning on weekends, but I thought that means about 1 am!So, caveat emptor!

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